Bumper Superstore has a rating of 1.3 stars from 1,805 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumper Superstore most frequently mention customer service, tracking number, and credit card problems. Bumper Superstore ranks 884th among Auto Parts sites.
I can't speak highly enough of the exceptional service I received from this website. Every interaction, from navigating their user interface to completing my purchase, was marked by a level of convenience that's truly praiseworthy.
I ordered a bumper from Bumper superstore last May I have not received it and but a company called Daystar Products International charged my card $1812.38 for the bumper. It was supposed to be delivered in 5 to 6 weeks then mid august now no one is communicating with me. I have called multiple times, sent email, used their website contact form and no results. Order number 2306036 for a Frontier Gear 300-30-7008 Front Bumper for GMC Sierra 1500 2007-2013. My next call will be to the Arizona Attorney General's Office.
Very easy to use site. Picture does not match description on item #130-41-0006. Will buy from again.
100% satisfaction. Ordered late at night and Product shipped The next day.
Arrived faster than I expected.
I always have a good experience with Bumper Superstore. They shipped my last order quickly and securely packaged.
Great people to work with! Received my order much sooner than they had told me. Would highly recommend this company!
This is two bumpers in as many months. Great price and service. I can't imagine better being possible.
Web site is very user friendly. Might end up being 5 starts but I'll wait till I receive my order for that
Great selection, best prices around, easy to navigate, fast shipping.
I will definitely use this site in the future.
Had exactly what I needed. Free freight to a commercial address is great. Will be back for my front bumper soon.
Ordered part I didn't need based on information from a different company. Bumper superstore worked with me to my satisfaction.
Items arrived very promptly, were as advertised, and in solid packaging... not much more you can ask for from an online transaction;-)
Product damaged. A couple of emails later, I had tracking info on replacement. Only 24 hours. Great service!
Fast delivery, great customer service, installation info was a little value, but I figured it out just fine
Great price, easy to order, product arrived damaged, and one of the tabs for aux lights is welded unevenly.
Good price. Fits very well Fast shipping Bumper Came within a 5 days. Easy install. Looks great. Thanks again
What an awesome company, Jeff was extremely helpful. Defiantly going to spread the word! Thanks guys!
Second bumper I've ordered from you, extremely happy with my first. Lowest prices around and fast free shipping.
Glad that I did my thing with youse,Merchandise is top shelf and merchandise came quick.Good job guys AL.
Bumper had a dent. No parts list. Directions were not helpful. Installation was more difficult than necessary.
Thank you so much for having an easy to use website. If you'd like I'll submit a picture of the finished product
Great service, talk with a lady on an order and she was vary professional, great product,great experience with Bumpsuperstore.com.5 Stars.
Packaging was great! Product was without damage and I love the new look. I had the nfab steps installed an hour after they arrived.
I couldn't easily find accessories for My FJ Cruiser, and I wanted to buy them with this order. I finally gave up after much searching.
I had to fabricate brackets for the light bar in the middle because it wouldn't fit even tho it was one of the ones the company recommended.
Would be nice to have categories by vehicle model and year, and not need to go through each manufaturer
Great service and speed. Ordered a front and rear ARB bumper and was told up to 4-6 weeks for the rear. They both showed up in just over a week!