• Bumper Superstore

Bumper Superstore

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Overview

Bumper Superstore has a rating of 1.3 stars from 1,805 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumper Superstore most frequently mention customer service, tracking number, and credit card problems. Bumper Superstore ranks 884th among Auto Parts sites.

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Positive reviews (last 12 months): 0%
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Neutral
0
Negative
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6,810 reviews

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Top Positive Review

“I can't speak highly enough of the exceptional service I received from this website”

Darrell B.
11/6/23

I can't speak highly enough of the exceptional service I received from this website. Every interaction, from navigating their user interface to completing my purchase, was marked by a level of convenience that's truly praiseworthy.

Top Critical Review

“Did not receive order from May”

Kenneth H.
8/27/24

I ordered a bumper from Bumper superstore last May I have not received it and but a company called Daystar Products International charged my card $1812.38 for the bumper. It was supposed to be delivered in 5 to 6 weeks then mid august now no one is communicating with me. I have called multiple times, sent email, used their website contact form and no results. Order number 2306036 for a Frontier Gear 300-30-7008 Front Bumper for GMC Sierra 1500 2007-2013. My next call will be to the Arizona Attorney General's Office.

Reviews (1,805)

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customer service (117)
Thumbnail of user jamesm11639
James M.
3 reviews
0 helpful votes
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May 28th, 2017
Verified purchase

Very easy to use site. Picture does not match description on item #130-41-0006. Will buy from again.

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Cliff N.
2 reviews
0 helpful votes
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July 4th, 2020
Verified purchase

100% satisfaction. Ordered late at night and Product shipped The next day.
Arrived faster than I expected.

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jim R.
4 reviews
0 helpful votes
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April 3rd, 2020
Verified purchase

I always have a good experience with Bumper Superstore. They shipped my last order quickly and securely packaged.

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Dave S.
1 review
0 helpful votes
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February 8th, 2020
Verified purchase

Great people to work with! Received my order much sooner than they had told me. Would highly recommend this company!

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Bob E.
7 reviews
0 helpful votes
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April 30th, 2018
Verified purchase

This is two bumpers in as many months. Great price and service. I can't imagine better being possible.

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Matt B.
1 review
0 helpful votes
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December 28th, 2017
Verified purchase

Web site is very user friendly. Might end up being 5 starts but I'll wait till I receive my order for that

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Rich X.
3 reviews
0 helpful votes
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January 3rd, 2017
Verified purchase

Great selection, best prices around, easy to navigate, fast shipping.
I will definitely use this site in the future.

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Richard C.
2 reviews
0 helpful votes
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November 10th, 2016
Verified purchase

Had exactly what I needed. Free freight to a commercial address is great. Will be back for my front bumper soon.

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Chris H.
4 reviews
0 helpful votes
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May 24th, 2020
Verified purchase

Ordered part I didn't need based on information from a different company. Bumper superstore worked with me to my satisfaction.

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RWickfield H.
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

Items arrived very promptly, were as advertised, and in solid packaging... not much more you can ask for from an online transaction;-)

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DudeCalhoune G.
1 review
0 helpful votes
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July 29th, 2020
Verified purchase

Product damaged. A couple of emails later, I had tracking info on replacement. Only 24 hours. Great service!

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Flroper A.
1 review
0 helpful votes
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May 2nd, 2020
Verified purchase

Fast delivery, great customer service, installation info was a little value, but I figured it out just fine

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Zackary M.
1 review
0 helpful votes
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March 16th, 2020
Verified purchase

Great price, easy to order, product arrived damaged, and one of the tabs for aux lights is welded unevenly.

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Dirk K.
1 review
0 helpful votes
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March 6th, 2020
Verified purchase

Good price. Fits very well Fast shipping Bumper Came within a 5 days. Easy install. Looks great. Thanks again

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Mark Y.
9 reviews
0 helpful votes
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July 20th, 2019
Verified purchase

What an awesome company, Jeff was extremely helpful. Defiantly going to spread the word! Thanks guys!

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Jake P.
1 review
0 helpful votes
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February 10th, 2018
Verified purchase

Second bumper I've ordered from you, extremely happy with my first. Lowest prices around and fast free shipping.

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alfred Z.
1 review
0 helpful votes
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February 10th, 2017
Verified purchase

Glad that I did my thing with youse,Merchandise is top shelf and merchandise came quick.Good job guys AL.

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Boyd C.
1 review
0 helpful votes
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February 9th, 2017
Verified purchase

Bumper had a dent. No parts list. Directions were not helpful. Installation was more difficult than necessary.

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Jason w.
1 review
0 helpful votes
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October 28th, 2016
Verified purchase

Thank you so much for having an easy to use website. If you'd like I'll submit a picture of the finished product

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David H.
12 reviews
0 helpful votes
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January 26th, 2017
Verified purchase

Great service, talk with a lady on an order and she was vary professional, great product,great experience with Bumpsuperstore.com.5 Stars.

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Jonathan f.
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Packaging was great! Product was without damage and I love the new look. I had the nfab steps installed an hour after they arrived.

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Brian W.
1 review
0 helpful votes
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December 27th, 2016
Verified purchase

I couldn't easily find accessories for My FJ Cruiser, and I wanted to buy them with this order. I finally gave up after much searching.

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David P.
5 reviews
0 helpful votes
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June 28th, 2019
Verified purchase

I had to fabricate brackets for the light bar in the middle because it wouldn't fit even tho it was one of the ones the company recommended.

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Chris M.
2 reviews
0 helpful votes
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November 17th, 2017
Verified purchase

Would be nice to have categories by vehicle model and year, and not need to go through each manufaturer

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Noble A.
1 review
0 helpful votes
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August 29th, 2019
Verified purchase

Great service and speed. Ordered a front and rear ARB bumper and was told up to 4-6 weeks for the rear. They both showed up in just over a week!

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Matthew R.
Typically does not respond to reviews

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