• Bumper Superstore

Bumper Superstore

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Overview

Bumper Superstore has a rating of 1.3 stars from 1,805 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumper Superstore most frequently mention customer service, tracking number, and credit card problems. Bumper Superstore ranks 884th among Auto Parts sites.

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Positive reviews (last 12 months): 0%
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6,810 reviews

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Top Positive Review

“I can't speak highly enough of the exceptional service I received from this website”

Darrell B.
11/6/23

I can't speak highly enough of the exceptional service I received from this website. Every interaction, from navigating their user interface to completing my purchase, was marked by a level of convenience that's truly praiseworthy.

Top Critical Review

“Did not receive order from May”

Kenneth H.
8/27/24

I ordered a bumper from Bumper superstore last May I have not received it and but a company called Daystar Products International charged my card $1812.38 for the bumper. It was supposed to be delivered in 5 to 6 weeks then mid august now no one is communicating with me. I have called multiple times, sent email, used their website contact form and no results. Order number 2306036 for a Frontier Gear 300-30-7008 Front Bumper for GMC Sierra 1500 2007-2013. My next call will be to the Arizona Attorney General's Office.

Reviews (1,805)

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customer service (117)
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Carl S.
4 reviews
0 helpful votes
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September 13th, 2017
Verified purchase

After speaking with customer service rep on phone to make sure this was what I needed it made it real easy to place order.

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Bill U.
7 reviews
0 helpful votes
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March 8th, 2020
Verified purchase

The body shop that received and installed the brush guard said there was a scatch mark on it but they fixed it...no problem...

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DJ X.
1 review
0 helpful votes
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April 18th, 2020
Verified purchase

Great product at a great price - VersaHaul bike carrier was $90 cheaper than the closest brick and mortar store - plus free shipping.

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Jeremy H.
1 review
0 helpful votes
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September 24th, 2016
Verified purchase

Nice selection, received bumper looks great. But doesnt look good on this truck. Sticks out away from front of truck to far.

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CarGnome Y.
1 review
0 helpful votes
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July 2nd, 2020
Verified purchase

Easy to order item, was on backorder and they communicated well, received quicker than thought, item exactly as described. Completely happy.

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Jon H.
2 reviews
0 helpful votes
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September 16th, 2016
Verified purchase

BumperSuperstore was fine, but the product didn't fit my Jeep. I contacted the manufacturer and we are working on a solution.

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Dehl W.
1 review
0 helpful votes
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September 6th, 2019
Verified purchase

All went well. I received the bumper yesterday, and had it installed by 3:30pm. I'm glad I made this purchase!

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Charles W.
5 reviews
0 helpful votes
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February 6th, 2017
Verified purchase

At first I wasn't real sure about ordering something like this, but after receiving the product I was very satisfied.

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l h.
2 reviews
0 helpful votes
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March 14th, 2020
Verified purchase

Amazing customer service and super fast delivery! Would recommend to anyone and will definitely do more business with the bumpersuperstore!

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Daryl G.
1 review
0 helpful votes
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December 6th, 2016
Verified purchase

Great site and low prices. Super quick delivery. Crating of the bumper and winch tray was impressive, zero damage.

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CrashCoyote C.
1 review
0 helpful votes
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January 6th, 2020
Verified purchase

Google had this as one of the first choices when I started searching for a stronger better bumper to replace the factory bumper.

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Randy M.
3 reviews
0 helpful votes
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May 2nd, 2020
Verified purchase

It came quick and the customer service was great.
Had to do a little tweaking to get the holes to line up but overall very easy works perfect.

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Sharon T.
2 reviews
0 helpful votes
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October 17th, 2017
Verified purchase

Very easy, and quick to use. I got what I wanted and didn't have to do any guess work on price or if it was the right item.

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frank V.
2 reviews
0 helpful votes
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October 23rd, 2017
Verified purchase

Package was delivered very timely. I have not opened it yet, im taking to body shop to have work done on my truck and have the bumper installed

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Josh X.
4 reviews
0 helpful votes
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November 23rd, 2019
Verified purchase

Ordered on a Thursday morning, received my bumper the following Monday morning, very fast and simple!

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Cole I.
2 reviews
0 helpful votes
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January 27th, 2018
Verified purchase

Very informative site, easy to maneuver and my bumper was delivered to me much faster than I expected.

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Mark C.
1 review
0 helpful votes
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December 28th, 2016
Verified purchase

I had a small issue and emailed customer service; they called me to sort out the details within a few hours and are working to resolve it.

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Ken H.
3 reviews
0 helpful votes
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September 16th, 2016
Verified purchase

Keep me up to date on all the transaction and was delivered before the date expected. Would definitely order again from them.

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randy M.
1 review
0 helpful votes
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November 2nd, 2016
Verified purchase

Please be sure this is not a duplicate order. I tried to order on my phone. I don't think it went through.

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Ryan D.
7 reviews
0 helpful votes
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March 2nd, 2017
Verified purchase

Bumper Superstore was just a 3rd party site, but I had great support from ICI as they called and confirmed order, answered any questions I had, and provide installation instructions.

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Roland V.
1 review
0 helpful votes
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March 20th, 2019
Verified purchase

They shipped my bumper quickly and it was well packaged and arrived in excellent condition.

The freight company, YRC, was not very quick though. They scheduled delivery to my house for Thursday between 10am and 3pm so I stayed home all day waiting for them to come. They never showed up and also would not answer the phone at the number they had given when they set up the delivery time. They didn't come Friday either and when I finally got ahold of someone at their national customer service phone number they told me they wouldn't be able to deliver it until Monday. Since I had to work on Monday I asked them to wait until Tuesday. Monday I got out of work early and called and asked if I could just drive to the warehouse where it was located (65 miles from my house) and pick it up. I spent the afternoon driving to pick it up so I wouldn't have to sit around at home for a third day waiting for delivery.

The Bumper Superstore shopping experience was good, but the freight company was not so good. Although the people at YRC's warehouse were very friendly and helpful when I picked up the bumper.

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Daniela R.
1 review
0 helpful votes
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July 12th, 2020
Verified purchase

First time buying with you guys n also I got my order but I haven't open up the product but I'm gonna say everything should be ok

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Aaron S.
1 review
0 helpful votes
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January 4th, 2017
Verified purchase

Great service, great product! Shipping company was slightly difficult due to some damge but was given a replacement super fast. Thank you so much

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Javier M.
2 reviews
0 helpful votes
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May 16th, 2020
Verified purchase

Just finished installing my new bumper today. It took a bit, but nothing that wasn't expected in installing an aftermarket item on a vehicle.

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Jake D.
3 reviews
0 helpful votes
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March 13th, 2017
Verified purchase

Wasn't happy about the original bumper delivery time but a sales associate called and worked with me. Very pleased with the results... thank you

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Matthew R.
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