Bumper Superstore has a rating of 1.3 stars from 1,805 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumper Superstore most frequently mention customer service, tracking number, and credit card problems. Bumper Superstore ranks 884th among Auto Parts sites.
I can't speak highly enough of the exceptional service I received from this website. Every interaction, from navigating their user interface to completing my purchase, was marked by a level of convenience that's truly praiseworthy.
I ordered a bumper from Bumper superstore last May I have not received it and but a company called Daystar Products International charged my card $1812.38 for the bumper. It was supposed to be delivered in 5 to 6 weeks then mid august now no one is communicating with me. I have called multiple times, sent email, used their website contact form and no results. Order number 2306036 for a Frontier Gear 300-30-7008 Front Bumper for GMC Sierra 1500 2007-2013. My next call will be to the Arizona Attorney General's Office.
Love the selection and the website was easy to use. Bumper arrived faster than I anticipated and delivery person was fantastic.
I haven't installed it yet nor have I tested it out. I should begetting my mount in a couple of weeks.
Called and spoke with your support and he was able to give me quick and concise answers which led me to purchase this bumper.
Finding the right bumper was super easy and the add on options took away the guesswork for the aftermarket parts.
The service was excellent, product was delivered within three days of being ordered. The install went perfect. The finished product looks great.
I was very satisfied with the duel motorcycle carrier and the efficiency and how it was delivered. Thank you.
Fastest shipping I've ever seen. Ordered a bumper that morning, had shipping confirmation that afternoon and the bumper the next day
Easy to order / Installation was easy but one of the bolts was stripped / Installation instructions were well useless
The product arrived damage, I called customer service about it and I think it took to long to solve the issue.
Quick and easy, plus had to call to ask a few question which the service team had all the answers and was quick to help.
The bumper super store prices are great, the parts ship fast, the installation was easy and the bumper fit perfect
I was not at home when the product was delivered, I have not had the opportunity to inspect the product for shipping damage if any.
I ordered the push bar and arrived in a timely matter and was very easy to install and the quality was very nice very pleased.
The free shipping and rigid lights made the purchase for me carid.com didn't offer the shipping of that good of quality of lights
Great price for a great product! Delivered on time and the product was in great condition when delivered
Great service and my parts shipped the same day I ordered them and I received them the very next day!
Ordered part I didn't need based on information from a different company. Bumper superstore worked with me to my satisfaction.
Items arrived very promptly, were as advertised, and in solid packaging... not much more you can ask for from an online transaction;-)
Exceptional customer service, answered questions I had and delivered in 2 days.
Could not be happier.
Very good experience, was contacted to confirm order and advised on having a second hand for delivery.
So far best price easy check out...hope it wont take long to get my Bumper.
WOW shipping was ridiculously fast!
Answered my shipping questions with a quick phone call and the bumper was delivered incredibly fast. Thanks for great customer experience.
Product is great. Looks awesome. Instructions for my 2003 GMC 3500 were not accurate and took a lot of time to figure out correctly.
Just ordered, will see what happens next.
Follow up, it came on time. Really impressed with the shipping company. Very polite and helpful.
100% satisfaction. Ordered late at night and Product shipped The next day.
Arrived faster than I expected.