• Bumper Superstore

Bumper Superstore

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Overview

Bumper Superstore has a rating of 1.3 stars from 1,805 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumper Superstore most frequently mention customer service, tracking number, and credit card problems. Bumper Superstore ranks 884th among Auto Parts sites.

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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6,810 reviews

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Top Positive Review

“I can't speak highly enough of the exceptional service I received from this website”

Darrell B.
11/6/23

I can't speak highly enough of the exceptional service I received from this website. Every interaction, from navigating their user interface to completing my purchase, was marked by a level of convenience that's truly praiseworthy.

Top Critical Review

“Did not receive order from May”

Kenneth H.
8/27/24

I ordered a bumper from Bumper superstore last May I have not received it and but a company called Daystar Products International charged my card $1812.38 for the bumper. It was supposed to be delivered in 5 to 6 weeks then mid august now no one is communicating with me. I have called multiple times, sent email, used their website contact form and no results. Order number 2306036 for a Frontier Gear 300-30-7008 Front Bumper for GMC Sierra 1500 2007-2013. My next call will be to the Arizona Attorney General's Office.

Reviews (1,805)

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customer service (117)
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PSOR H.
1 review
0 helpful votes
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April 15th, 2020
Verified purchase

Great Experience / Great
Products / will definitely be a return customer when the situation presents itself!

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Anthony S.
2 reviews
0 helpful votes
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May 1st, 2018
Verified purchase

Easy to navigate webpage, good selection and pricing for the bumpers, looking forward to receiving them and installing.

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Danny I.
1 review
0 helpful votes
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May 13th, 2020
Verified purchase

My bumpers got here faster then I thought they would and they were in mint condition 10/10 would oof my paycheck again

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Lisa B.
4 reviews
0 helpful votes
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June 16th, 2020
Verified purchase

When I asked about shipping, they thought my order had been canceled. They were very quick to ship it out when they seen it was not canceled.

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Bethany S.
1 review
0 helpful votes
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January 15th, 2018
Verified purchase

The price was great, the delivery time was very quick but, there was damage to the bumper when it was recieved. Beyond that great company. :)

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Dan D.
9 reviews
0 helpful votes
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December 19th, 2017
Verified purchase

Awesome, should have ordered my rear bumper from you. Big mistake on going with another store. Bumpersuperstore is by far the best

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Mary F.
9 reviews
0 helpful votes
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July 15th, 2020
Verified purchase

The leveling kit showed up way faster than expected. Product fits perfect and is exactly as described!

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Jason A.
9 reviews
0 helpful votes
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January 6th, 2017
Verified purchase

2nd bumper purchase. No complaints either time. Front was good enough but with the rear as well now, looks awesome. Thanks.

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JB J.
2 reviews
0 helpful votes
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June 26th, 2020
Verified purchase

Great experience from ordering through delivery. Everything looks perfect! Now can someone come put it on? Haha

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Melissa C.
4 reviews
0 helpful votes
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May 22nd, 2017
Verified purchase

My husband loves it! Couldn't be happier! It's a piece of mind now when he drives back and forth for work through the canyon..

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Steve C.
1 review
0 helpful votes
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March 30th, 2017
Verified purchase

Purchased both bumpers for my 2012 F150. Fit good, well built, easy install. Have recommended your site to numerous people. Thanks!

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D C.
1 review
0 helpful votes
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October 25th, 2019
Verified purchase

Quick shipping. Ranchhand bumper was scratched in several places due to Factory not packaging securely no fault of your company

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Jackson M.
1 review
0 helpful votes
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January 4th, 2018
Verified purchase

Bumper holes didnt perfectly line up so I had to drill new ones but otherwise it looks great and easily the best price by far.

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Zachary N.
1 review
0 helpful votes
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September 28th, 2017
Verified purchase

Over all very positive
A good product at a good price
And I received my order in a timely fashion all complete and nothing damaged

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Louis J.
5 reviews
0 helpful votes
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August 21st, 2020
Verified purchase

Had a scratch on my 3000
Bumper and now I can get 100
Dollar credit & touch up paint or wait 14 weeks..

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Kevin G.
1 review
0 helpful votes
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January 15th, 2017
Verified purchase

Fantastic experience! I wish every company I dealt with operated as well as BumperSuperStore.com. THANK YOU!

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Shawn W.
2 reviews
0 helpful votes
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October 8th, 2020
Verified purchase

I couldn't track the bumper with any number emailed. I couldn't get ahold of customer service to ask any questions.

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Zak N.
1 review
0 helpful votes
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May 2nd, 2019
Verified purchase

The only reason I said 3 on price is because I paid $500 for a fire pit LOL. It is super cool though and I definitely am happy I bought it.

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Never g.
1 review
0 helpful votes
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July 29th, 2017
Verified purchase

Problems with shipper store chose. When I asked for help I was told to work it out on my own.

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Rod I.
1 review
0 helpful votes
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May 7th, 2020
Verified purchase

So far, so good. I still need to install it. Next day delivery, doesn't get any better than that.

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Blue B.
1 review
0 helpful votes
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March 10th, 2020
Verified purchase

Arrived on time in good condition. Found a YouTube to see how to install it faster. Easy enough!

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Thomas Z.
8 reviews
0 helpful votes
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April 17th, 2018
Verified purchase

Very easy to order, bumpers showed up in timely manner and was kept advised of back order status.

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Craig S.
4 reviews
0 helpful votes
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September 22nd, 2016
Verified purchase

Okay so far will see after I get it delivered.
It came still haven't installed looks good though.

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Brad U.
1 review
0 helpful votes
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May 9th, 2020
Verified purchase

I had a great experience. The gentleman I worked with on my order was very helpful and friendly

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Jacob L.
10 reviews
0 helpful votes
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October 5th, 2017
Verified purchase

Prices are great, site is easy to navigate, just cant wait for my new bumper to come in!

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Matthew R.
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