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Bumper Superstore has a rating of 1.3 stars from 1,805 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumper Superstore most frequently mention customer service, tracking number, and credit card problems. Bumper Superstore ranks 884th among Auto Parts sites.
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6,810 reviews
I can't speak highly enough of the exceptional service I received from this website. Every interaction, from navigating their user interface to completing my purchase, was marked by a level of convenience that's truly praiseworthy.
I ordered a bumper from Bumper superstore last May I have not received it and but a company called Daystar Products International charged my card $1812.38 for the bumper. It was supposed to be delivered in 5 to 6 weeks then mid august now no one is communicating with me. I have called multiple times, sent email, used their website contact form and no results. Order number 2306036 for a Frontier Gear 300-30-7008 Front Bumper for GMC Sierra 1500 2007-2013. My next call will be to the Arizona Attorney General's Office.
I found the best price on the upper control arms here and also received great customer service.
Service was great but when we opened the box that has the bumper there is no instructions
No issues. Just confirmed late delivery of rear bumper side tire carrier and jerry can holder. Thise should be received in next few weeks fron ARB.
Order, sales transaction, and delivery was excellent! Product was delivered from 4 states away in about three days. Delivery guy called when he arrived and followed directions perfectly.
Product I purchased was Road Armor Vaquero rear bumper for a 2016 F350. Manufacturing quality was good. Good quality materials. Good finish (powercoat). Complete and strong looking welds. All parts were included except fasteners to attach bumper to the frame, which was not a big deal since I just used the old ones.
Design of the Road Armor bumper is only fair. Bumper is too short approximately.5 -.75 inches and does not extend fully on both sides of truck like the factory bumper. Also, license tag lights are the cheapest, plastic lights known to man-kind. 1st time someone uses the step, they are likely to get kicked and break. Then you will be left drilling additional holes for tag lights.
Another design issue is there are no studs or holes to mount backup sensor/tag light wire harness on the inside of the bumper. I used metalized tape. Hope it will hold.
It is intended that the back up sensor grommets are reused from your existing bumper. Outside sensor grommets are tapered and may cause misreading from your back up system. I easily trimmed them with a dremmel, but if you didn't figure this out on your own, it could cause problems.
Installation instructions are lousy. This only impacts removal and installation of back up sensors which you can easily find better instructions on the interweb.
This is my second bumper from BumperSuperstore. 1st one was a front Ranch Hand. I would do business again with BumperSuperstore without hesitation.
It fit was great! Easy to use. Looks great on my truck. Would recommend this product.
It's was fine. Csr kept me informed on the status of my order. That was helpful
Looking for a certain grill guard they verified that they had one and I bought it
Took a bit for the product to come and when it did the box was open
Great deal shipping needs to track their own stuff better but bumper good and cost good
Shipping was fast, pricing was great and the people were friendly. I would highly recommend them!
I haven't opened the package yet but it arrived a lot sooner than we expected it!
I haven't received my bumper yet but once I do I'll be back on to comment
Cargo carrier was as described and fits our needs. We received in time for our trip.
You guys are awesome I will buy from and refer you to all my buddies. Thanks!
Order arrive quickly and hopefully I will be able to unbox and set up the rock guard
I need to change my billing address. It wasn't clear until now and i cant go back
The shipping damaged both sides of the bumper, deep scratches. Didn't notice when shipment arrived.
Good Selection. Competitive Prices. Easy to use site. Shipping was a bit of a hassle.
I am missing hardware to install the receiver hitch. I've already sent the prior email
Easy to use site got what I ordered and got it on the date stated
To early to say but I could have bought it cheaper elsewhere. So shop around!
Delivered a well made product in a timely manner, I would order from them again
5 Stars all the way around.I am very satisfied with all aspects of this company.
Great product and great service. I have already recommended this site to 4 other people.
Everything went well. I was amazed that I received my grille guard the next day!
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