• Bumper Superstore

Bumper Superstore

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Overview

Bumper Superstore has a rating of 1.3 stars from 1,805 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bumper Superstore most frequently mention customer service, tracking number, and credit card problems. Bumper Superstore ranks 884th among Auto Parts sites.

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4

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6,810 reviews

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Top Positive Review

“I can't speak highly enough of the exceptional service I received from this website”

Darrell B.
11/6/23

I can't speak highly enough of the exceptional service I received from this website. Every interaction, from navigating their user interface to completing my purchase, was marked by a level of convenience that's truly praiseworthy.

Top Critical Review

“Did not receive order from May”

Kenneth H.
8/27/24

I ordered a bumper from Bumper superstore last May I have not received it and but a company called Daystar Products International charged my card $1812.38 for the bumper. It was supposed to be delivered in 5 to 6 weeks then mid august now no one is communicating with me. I have called multiple times, sent email, used their website contact form and no results. Order number 2306036 for a Frontier Gear 300-30-7008 Front Bumper for GMC Sierra 1500 2007-2013. My next call will be to the Arizona Attorney General's Office.

Reviews (1,805)

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customer service (117)
Thumbnail of user zacl38
Zac L.
1 review
0 helpful votes
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September 2nd, 2020
Verified purchase

Great experience! Products are well described and best price I could find anywhere

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Janet O.
3 reviews
0 helpful votes
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July 28th, 2020
Verified purchase

Good customer service. Prompt notification that the bumper ordered was on back order.

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Drewfsugradaolcom N.
1 review
0 helpful votes
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Caiden W.
1 review
0 helpful votes
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Rick B.
3 reviews
0 helpful votes
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May 14th, 2020
Verified purchase

Totally awesome...totally awesome product and service very highly recommended thank you Rick

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Ron M.
8 reviews
0 helpful votes
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May 15th, 2020
Verified purchase

So far everything is okay.
Custom Restoration business has received bumper.
BUT not installed yet.

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Kathryn Q.
6 reviews
0 helpful votes
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May 2nd, 2020
Verified purchase

Quick and easy... not so much... could have had more detailed instructions...

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Tim E.
3 reviews
0 helpful votes
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May 18th, 2020
Verified purchase

Service was great. I changed my ship to address without any disruption in the shipping.

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Jenn P.
8 reviews
0 helpful votes
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April 14th, 2020
Verified purchase

Showed up fast and well packaged. I would recommend this retailer for sure.

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Fastrend S.
1 review
0 helpful votes
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April 13th, 2020
Verified purchase

Fast delivery, products were really well and arrived in good shape

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Jeremy B.
8 reviews
0 helpful votes
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April 4th, 2020
Verified purchase

Great web site and very friendly staff if you have questions!

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WARN W.
1 review
0 helpful votes
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March 30th, 2020
Verified purchase

All good. Order was processed fast and smoothly.

THanks

Jorge

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Tyler I.
5 reviews
0 helpful votes
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March 25th, 2020
Verified purchase

Good service, quick delivery for a large item and free shipping.

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Shawn h.
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

Easy to use website.
Super fast shipping.
Had a missing part but it was from the factory.

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Jaeger P.
1 review
0 helpful votes
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Mike P.
9 reviews
0 helpful votes
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December 12th, 2019
Verified purchase

Ordered and received within two days! Great experience!

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Ram V.
2 reviews
0 helpful votes
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December 9th, 2019
Verified purchase

Very fast, professional experience. Will use again

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Matthew I.
5 reviews
0 helpful votes
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December 15th, 2019
Verified purchase

Great wide selection of bumpers available for my specific truck needs!

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Christopher K.
2 reviews
0 helpful votes
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September 19th, 2019
Verified purchase

Winch would not fit bumper product without modification. Instructions were poor.

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Jim C.
5 reviews
0 helpful votes
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September 27th, 2019
Verified purchase

Wish the powder coat was a little bit stronger / thicker. It scratched easy.

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Woodside Z.
1 review
0 helpful votes
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Quincy U.
1 review
0 helpful votes
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August 20th, 2019
Verified purchase

They have the best deal and fantastic customer service when I needed them!

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Philip B.
4 reviews
0 helpful votes
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April 15th, 2019
Verified purchase

Easy to navigate through the website, Lots of option at reasonable prices!

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Lucas O.
1 review
0 helpful votes
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November 1st, 2018
Verified purchase

Very easy to find what I needed and the free shipping is a big help

Thumbnail of user rachelq271
Rachel Q.
8 reviews
0 helpful votes
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October 13th, 2018
Verified purchase

Overall excellent service. Merchandise could have been cheaper in cost.

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Matthew R.
Typically does not respond to reviews

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