Bunq has a rating of 3.1 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bunq most frequently mention sub accounts. Bunq ranks 7th among Banking sites.
I used to apply another bank's mobile application and services. I can tell they are pretty the same with this one. But everything is about details. This company's application is designed very well, so you do not see any extra functions, only those you need. Sometimes it can look a bit blank, but I guess it is much better than tons of information on your screen. Another thing to discuss: company is eco-friendly. It is very important nowadays. I wonder why company has so little information about it on the official website, guess they could add more there.
This is a serious warning: As a witness of such a case, I found out that lots of clients lost all their savings due to actions (passive and active) of Bunq itself. People who absolutely didn't do anything wrong get lost in a swamp of bot-created reactions (that are set up as if they are communicating with true people) that all result in exactly the same: Freezing of bankaccounts resulting in a full delete including savings. And no one ( unless you go to court for months and months) will get a money restitution. Please before you open a Bunq account, go and read the absurd reviews of so many Bunq clients who report all the same theft (by Bunq) The photo (dutch) shows the result of actions taken by Bunq. The only response are bot reactions that say how important it is to secure your money... but all of it is gone! Really gone. Even the proposed procedure to follow, to reactivate this bank account only lead to an empty blocked account. This is just horrible. And no, there are no other communication lines than bots with automatic standard reactions that do not cover anything that is asked, told or issued..
I am not going to lie, I liked the concept, I liked the idea and the logic behind the creation of this kind of an app. I am sure this will definitely be a need in a world that is getting more modern day by day. There's no getting around it.
But I do have some worries about this whole concept though. I can't warm up to the idea of having everything on the internet and the clouds. I am sure they can be trusted but can they be trusted completely? What if something happens with the servers, internet, security, numbers, systems, etc? One can become paranoid over this.
Date of experience: January 27, 2023
I gave in and tried out this electronic bank. I did not even use to know what to do with this before. Turns out, this can be quite versatile, I am not going to lie. Maybe I'll use it fully in the future but I am just not ready yet.
Date of experience: February 6, 2023
The above company has been a lifesaver during my financial recovery journey. Their amazing team not only provided me with hope and reassurance, but also exceeded my expectations with their unwavering determination to recover my funds. Their meticulously crafted approach, vast experience and compassionate care have restored my financial future, providing much-needed security and relief. I will be forever grateful for their outstanding efforts in ensuring that justice was served. I recommend the above company to anyone in need of financial recovery services - you will not be disappointed!
Date of experience: September 15, 2023
Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ
Their expertise shines through, evident in their swift action and proficient legal team. I found solace in their responsive customer support as they navigated the intricate path to justice. With their remarkable assistance, my invested funds were successfully recovered. They displayed remarkable proficiency, particularly in dealing with cryptocurrency scam cases. Trusting Sᴜᴘʀᴇᴍᴇ ᴀssᴇᴛs ʀᴇᴄᴏᴠᴇʀʏ turned my tale of financial devastation into a story of redemption and recovery. For anyone trapped in a similar ordeal, their intervention is a lifeline worth grasping:
Date of experience: September 19, 2023
I'm speechless. Besides the sneaky way they have to impose their paid plans while advertising their free plan, there is much more. These guys will surreptitiously try to reinstate accounts you canceled, and they will randomly change your iban without any notice. I lost money because of that. Avoid at all costs.
Products used:
Green account
Date of experience: October 5, 2023
Their customer support is not so great at answering client questions. It was so exhausting and frustrating not to have all the answers to my questions especially because I was experiencing issues with their app.
Date of experience: July 25, 2019
Modern and fancy bank, for modern and fancy people!
Jokes aside, bunq is indeed on a different level. It's not like conventional banks with limited functionality and poor interest rates.
Here you can pay for whatever you want using either digital or physical card, open joint accounts or sub-accounts and enjoy rather high interest rate which is paid monthly.
Date of experience: October 7, 2023
I would separate my review into two parts.First is about the concept of the company and its realization that is of the highest level. Arguably the highest among the peers.
Although I can't say the same about the app itself. I'd like to have something more sophisticated.
Date of experience: February 7, 2023
This a relatively new sector compared to the traditional banking. There will be a lot areas needing to be developed. But the company is clearly putting in a hard work to cover a lot of areas. I like their potential.
Date of experience: January 11, 2023
I have been using bunq quite a while and I have managed to see a couple of changes which I rated as necessary. It was not something like designing stuff or I do not know some useless features, it was big changes. So I am seeing in what direction Bunq is going and I can say it is cool. But I still did keep my physical bank account and now I am thinking of throwing it to the rubbish. But I will be glad if I can try everything that bunq offers and then make a final decision. But I will keep you updated guys, no worries!
Date of experience: July 19, 2023
It's a good banking option for the money I think. Meaning you get a lot of services at a modest pricing.
Of course it depends on the plan you want to get but overall it's good value for money.
The customer services I would say is the least impressive feature of the company.
Date of experience: July 16, 2023
I am sure that among people who read this review, there will be those who are neutral about nature protection. The indifferent attitude to environmental problems is a problem in today's society.
It is wonderful that bunq is a responsible company. Moreover, this bank helps people to take part in environmental protection.
Date of experience: March 3, 2023
I really appreciate this company is eco-friendly. I think this is a great example of a responsible company nowadays.
I mostly like the product, but I would make some changes in the mobile app. Maybe they need to make navigation a little bit more intuitive.
Date of experience: March 9, 2023
They say that their mission is making life easy. Well, I can personally confirm that they are totally doing that for me. I think this might be one of the rare occasions that I am getting everything I could expect from a banking app. Apart from the fact that using the app is lovely and it makes everything it says it does almost instantaneously, it also gives you a ton of perks where you will be entertained to use an app like that. It is almost strange how cool that is, but it is what it is.
Date of experience: June 25, 2023
Saving money at bunq is a feature that has been a marvel for me! As someone who struggles to save money, being able to set aside money for specific expenses and watch my progress towards my goals has been incredibly motivating. I love seeing my progress and knowing that I'm working towards something.
Date of experience: July 4, 2023
YES, bunq operates like a real bank. Initially, i thought it was just another online payment service, that offers cheaper and faster transfer of money abroad or within one country.
And I was not wrong about it, it offers all of that.
Moreover, bunq provides all the other services that you already use from your local bank, but in a more convenient and better way. Like having subaccounts, a saving account, splitting a bill, having a bank card, being able to withdraw money… I mean absolutely everything.
Well, it might be a bit pricy, but I guess the quality has a price…
Date of experience: August 18, 2023
One friend told me like "yo, aren't you tired of all this bureaucracy and constant time-wasting in the queues each time you atten bank's affiliate?", and yeah, his words made me contemplate on it.
My contemplations led me to this digital bank and I'm completely satisfied right now. I got rid of any inconveniences connected with attending bank offices and so on. Everything is done within few clicks in the mobile application and that's prepossesses me.
I had to thank my beloved friend for advising me using the services of this bank. He knew what I wanted better than me.
Date of experience: June 25, 2023
What usually can take hours or even days at regular banks like linking your sub accounts with your cards takes here a few minutes or even less, depending on how developed of a user you are.
Date of experience: January 31, 2023
Since I started banking, digital banks, such as bunq, have brought about more innovation than I have seen in the industry. Still, there is room for improvement.
Date of experience: March 15, 2023
Bunq offers a refreshing experience with its friendly app and innovative features. Managing money has never been this easy for me. I recommend Bunq as a good choice for modern banking needs.
Date of experience: May 18, 2023
I like the budgeting flexibility of the app, it gives you a big range to customize so you can create a system that actually works for how you manage your money, recommend!
Date of experience: February 9, 2022
Makes life a lot easier. That is all one can really ask for; an easier life. From opening accounts all the way to ordering cards, they have all been made convenient.
Date of experience: February 22, 2023
I appreciate the opportunity to test all the services with the 30-day trial.
Plus you can switch plans during this trial.
But I really think they should charge less.
Date of experience: May 24, 2023
Bunq is committed to sustainability, which is something that I really appreciate. They invest in green projects, which means that my money is being put to good use.
Date of experience: June 9, 2023
Joined them because it's too annoying to get a bank account in the netherlands. Intuitive UI with a month of free trial.
Date of experience: February 2, 2022
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