• Burger King

Burger King

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Overview

Burger King has a rating of 3.0 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Burger King ranks 152nd among Food & Drink sites.

  • Service
    9
  • Value
    9
  • Shipping
    6
  • Returns
    6
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
1
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How would you rate Burger King?
Top Positive Review

“Best customer service”

Dainna M.
12/15/21

Me and my family was on the rode all day from traveling. We stop by to eat at burger King when I say every staff member was polite, friendly and helpful. Thanks burgerking for making my experience with mobile a great one.

Top Critical Review

“They overcharge on their app now, impossible to get refunded online or in store”

God F.
4/13/24

Burger King is overcharging on their app now. It is impossible for you to get a refund on their app online or in the store. They did nothing about it. They even lied and said they were giving me a $5 coupon for the problem, but never did, it was all a lie. This company is so deceptive now. I removed the app from my phone and I will no longer eat at Burger King anymore. I have lost all respect for their unethical business practices. This is not right and I will just not use burger king any more. They cannot be trusted. They are expressive, dirty, and bad attitude and service by managers and employees, it just has gone down so much in the past 5-10 years. We will not go back to BK anymore, Adios!

Reviews (16)

Rating

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Other

Thumbnail of user noorj13
France
3 reviews
0 helpful votes
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July 2nd, 2024

I used to LOVE Burger King, the one i go to from time to time was always wast and pretty good for its money. It's still okay though i have to say that they been falling off lately. Sad.

Service
Value
Quality
Thumbnail of user josf16
Florida
10 reviews
4 helpful votes
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April 13th, 2024
Verified purchase

Burger King is overcharging on their app now. It is impossible for you to get a refund on their app online or in the store. They did nothing about it. They even lied and said they were giving me a $5 coupon for the problem, but never did, it was all a lie. This company is so deceptive now. I removed the app from my phone and I will no longer eat at Burger King anymore. I have lost all respect for their unethical business practices. This is not right and I will just not use burger king any more. They cannot be trusted. They are expressive, dirty, and bad attitude and service by managers and employees, it just has gone down so much in the past 5-10 years. We will not go back to BK anymore, Adios!

Tip for consumers:
They overcharged me and never would give a refund, not online or at the restaurant, they lied too and never gave me a $5 coupon. We removed their app. We will not ever eat at BK again!

Products used:
Bacon Double Cheeseburger

Service
Value
Shipping
Returns
Quality
Thumbnail of user dainnam
Alabama
1 review
0 helpful votes
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December 15th, 2021

Me and my family was on the rode all day from traveling. We stop by to eat at burger King when I say every staff member was polite, friendly and helpful. Thanks burgerking for making my experience with mobile a great one.

Thumbnail of user jasminm82
Hungary
3 reviews
1 helpful vote
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June 27th, 2022

This cafe is no less a favorite. There's a good selection of food here, you can't help but divert your eyes. Many different kinds of burgers and snacks. The cafe has a comfortable and beautiful interior. The staff is friendly with customers, always happy to help. The prices are good.

Thumbnail of user salvam1
India
1 review
0 helpful votes
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June 24th, 2021

After all those years and fair rates still good. The Rings of Onion are the bomb. Its chicken nuggets are better but cheaper than McDs. The Whopper fills. Coupons are fantastic. I love when they've got hotdogs.

Thumbnail of user missl47
GB
2 reviews
2 helpful votes
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October 29th, 2021

Ordered 2 bacon XL burgers. Cold and tough. Went in to exchange them. Got two replacements which were both still cold and tough. Bread so old it broke into pieces. Even the seagulls weren't impressed. No straws for the drinks either which came without apology. Absolutely ridiculous to serve customers cold and old food. Couldn't even eat. Disgusting.

Tip for consumers:
Wouldn’t advise eating at Linwood Paisley Renfrewshire branch at all.

Products used:
Food

Service
Value
Quality
Thumbnail of user faifpoopz
Pennsylvania
1 review
0 helpful votes
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May 24th, 2023

I want to Burger King yesterday and they put onions on my meal and I get extremely sick over onions and they not only address the issue this morning I completely reimburse me for my meal and it was wonderful and the staff and management were very friendly and very helpful and assisted me in any questions that I had

Service
Value
Shipping
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Thumbnail of user magdal19
Florida
2 reviews
0 helpful votes
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June 30th, 2023

Thru the drive through if you order chicken sandwich you get a cheese burger. And if you want to said that is not what I ordered they shot the window on you face

Thumbnail of user davinc7
India
12 reviews
2 helpful votes
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April 9th, 2021

My sister and I visited Salem, Indiana, recently for the Burger King. My sister was a firm believer in the vegan lifestyle. We were both excited to try the impossible burger, so she inquired if it was prepared on the same grill as hamburgers, as we were told. We demonstrated how ill she would be if the meat juices in her burger made her sick. The employee went to her manager and asked her to double-check that they weren't. We received our order, and the same employee asked if she liked it, which she did. That's what customer service is all about. PLEASE PUT IN A GRILL FOR VEGANS TO MAKE IMPOSSIBLE BURGERS BY ITSELF. Excellent burger and excellent service.

Thumbnail of user alyssam383
Australia
2 reviews
0 helpful votes
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November 4th, 2022

My kids just love Burger King's burger! Every time when I don't know what to cook, I bring them to Burger King! But I am not satisfied with service, that's why 4 stars

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Thumbnail of user mikew1829
Florida
20 reviews
42 helpful votes
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March 3rd, 2022

Burger kind has good food and I enjoy it a lot. Sure it's not healthy but it's fast food so it does not have to be healthy. I would recommend burger king

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Thumbnail of user tiffanys709
Michigan
5 reviews
7 helpful votes
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June 28th, 2022

I got a burger once and ate it. Then I got a job there and learned how they make the burgers. ALL the lettuce got mashed up by feet! I quit I said and ran out!

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Thumbnail of user tybih
Utah
3 reviews
0 helpful votes
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September 11th, 2022

Yumm-o! Everything I tried was bursting with flavor. The entrees are simply to die for. I want to hire their decorator to furnish my apartment. I'd give more than 5 stars if I could!

Thumbnail of user carters98
Australia
2 reviews
0 helpful votes
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November 23rd, 2022

Always when I am on road I like eating there. Amazing and delicious burgers. Best in world if you ask me

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Value
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Thumbnail of user svetlanas76
Ukraine
2 reviews
0 helpful votes
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July 1st, 2022
Verified purchase

I love this place, we always spend time here with friends. The service is good, the food is delicious.

Service
Value
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Thumbnail of user ayaana8
Pennsylvania
3 reviews
1 helpful vote
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September 11th, 2023

You see there's not enough flavor in the food I just want more flavor a little more salt some beef fat you know so please add more flavor

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3.0
16 reviews
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