Burley Electrical Service

I needed quite a bit of work done - some easy work like adding a fan or swapping out a fixture, some more complex like running new electrical wire through high ceilings and walls. The first couple of visits went great. The second to last visit the technician recommended asking Lance the owner for a second person to come the next time so that the rest of the tasks could be completed in one day - sounded great to me so that's what I did. Here's all that what went wrong:

Techs came to home without Timers he was supposed to install and I had to run to the store... later on I was told that they don't bring timers. Perhaps it would have been nice to tell me this ahead of time since I am used to people bringing the right tools to the job. Silly me.

Major surge occurred and both Timers went dead within 10 hours, 2 expensive surge protectors went dead at same time and my backyard light which is right behind where the timers were hasn't worked since this happened

Job didn't get done in one day despite my paying for 2nd person

2nd person did not know what he was doing and needed constant coaching by first tech - also punched a hole in ceiling in wrong place after Sr. Tech told him exactly where to put it... I know because I was right around the corner and heard all this

When I notified Lance of the problems and wanted him to come back and fix them and complete the tasks that were supposed to be done in one day he wanted me to pay for the Timers to be installed a second time! What? I already paid for 2 new timers and surge protectors and I'm willing to pay for the backyard light (even though it occurred when the surge happened).

We've been going at it for a couple of months now and he continues to play games: does not answer questions like" What day and time?" "What Saturday can it get done?" and even did a No-show on me... just hoping I would give up and move on.

Lance took care of me until there was a problem, now he is more concerned about getting New business instead of taking care of the customers he has.