Buster Fetcher

We have used Buster Fetcher for over 1 year now, and the have been consistently accurate and low maintenance. I am happy to pay them their fair fee to take on the hassle of manual claims with Canada Post. It's truly a win-win app.

To be honest the whole process from start to finish surprised me. I didn't even know who or what Buster Fetcher was until Clayton cold called me, which normally I do not respond well to.
Clayton was so personable and presented a very precise easy to understand application that hit all the right marks for a business such as Stokes.
It was a real pleasure dealing with Clayton who said what he was going to do and made things happen.
We are really looking forward to working with Clayton and Buster Fetcher as our business continues to grow.

I have called several times and Spoke to Alex regarding small
Invoicing discrepancies. Alex is very helpful and has always put his best effort into
Resolving our issues in a very professional and timely manner. He also makes it a point
To always do a follow up.
It is a pleasure working with him:-)

I operate a project under a not-for-profit umbrella and raise all my own funds to ship art supplies to remote Indigenous schools. With shipping being as expensive as it is, finding Buster Fetcher was a windfall for me. It was as easy as they said it would be - seamless actually. Friendly staff, detailed explanations, immediate response to questions and found money. What's not to like?

I knew I needed to be checking my packages for late arrivals. As a small business owner, I did not have time to check my packages and follow up on delivery. A friend of mine uses Buster Fetchers in her own business and convinced me to look into it. I signed up and was shocked at how much money they found for me! My only regret was not doing this 6 months ago!

I was referred to Buster Fetcher a few weeks ago, but was skeptical about trying it out. After finally registering, I am extremely glad I did. Setup was super simple, and within minutes, the system was identifying claims to be made with the carrier.

I then had a welcome call with Clayton, who was most impressive. He took the time to explain me the product, walk me through the dashboard and was extremely patient with questions. His recommendations on how I can further use BF to help reduce my shipping costs were most appreciated.

To anyone who is unsure (as I was), don't be. Just try it for free as there is absolutely no downside. No refunds, no cost to you. You won't be disappointed.

I've already saved money by switching to Buster Fetcher! The customer service has also been far superior than what I experienced with their competitor. On an onboarding call, customer support noticed that I had been paying a 2$ surcharge on certain shipments, and provided me with the data to look into it more. Thanks to this information, I'll be saving around 800$ a year. Very satisfied with my experience so far!

Our company started using Buster Fetcher almost two years ago. We have received considerable refunds each month since inception.
The best part is that we don't have to do anything after the initial setup. Their invoicing is simple, and the cost is not even an outlay because they are receiving their payment from money you wouldn't have had in the first place.

Tania sounds super approachable and gives an amazing customer service. I love the concept of the company, and the fact that I don't need to bother myself with filing claims.

Thanks for your service,

Gabrièle

Was very surprised when I contacted Buster Fetcher on what the company had to offer.
The senior accounts manager Clayton was very articulate in providing an overview of the scope services offered and as a small business owner I did not realize the potential savings to my business.

The "shipments" page provides me all the info I need at a glance. I appreciate it even for my shipments that are not guaranteed. The claims are triggered automatically. The customer service is quick, and always goes above and beyond my expectations. BF is a no-brainer for us.

We were losing potential returns each month on delayed shipments, with Buster-Fetcher's help we are getting some of that money back, money that we wouldn't be getting otherwise. And their service is incredible, I had a concern about an item I was billed for that didn't need to be billed, and their support team didn't just reply with a short email but actually sent me a video recording explaining in depth how and why I was charged.

Very happy with Buster Fetcher, its services and team. Our representative Clayton has been instrumental on getting us setup quickly.

We're a small company shipping more and more, and Buster Fetcher is truly a Set-It-And-Forget-It type of system that saves us hundreds of dollars a month.

We've just joined the Shipping Club and look forward to further savings thanks to BF.

I recently used Buster Fetcher and had an excellent experience with their service. Special shoutout to Alexandre and Tania for their exceptional customer service and support. They were very responsive to my needs and helped me resolve any issues I had quickly and efficiently. I highly recommend Buster Fetcher and would like to thank Alexandre and Tania for their outstanding work.

Just a short message to bring to light the fabulous work of Alexandre Blais at customer services. Adding a positive vibe to a commercial environment is a great plus value to Buster Fetcher. Keep up the good work!

Excellent company with great service (thanks Alex!). Wish we had found these guys earlier, they are saving us quite a bit with Canada Post. Very easy to set up on end.

Great customer contact. These guys gave us plenty of resources for my business. I am now confident that my shipping service will be efficient and profitable.

The service we have had so far has been amazing. Any questions or concerns have been dealt with in the fastest manner and it is a breath of fresh air. Looking forward to this new partnership.

Awesome platform to save on shipping fees with an excellent customer service! Quick to answer questions, they even record a video to explain it in details.

From the start with Accounts Manager Tania setting up our Buster Fetcher account and then forwarded on to Customer support with Alexandre, it is my pleasure to say that I am 100% satisfied with the experience.
I must say that I was a bit hesitant to come on board with this program but now I can honestly say that I highly recommend it to anyone that is approached by this lovely team!

Alexandra was a wonderful help! He called when I was having issues and worked thru them with me on the phone.

Great company to work with. Always get invoices on time every week. Process is transparent. We get good amount of refund from Canada Post claims.

We have always gad great service, however the pricing was a bit high so we looked into click ship and founs some better rates.