BuyBackWorld has a rating of 3.0 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuyBackWorld most frequently mention customer service, and business days problems. BuyBackWorld ranks 6th among Sell Cell Phone sites.
I was amazed with these guys. They made me an amazingly reasonable offer, provided shipping labels, and had a system allowing me to track as my items were inspected, etc. I received my check less than 2 weeks after I sent the items off. Excellent!
They've been holding my iphone for more than 2 weeks, i can't track my phone and i can't reach anyone from their company. I've traded phone in with other online company and usually i get paid within a week! What takes them so long? What made no one to respond my email & phone calls? I would call it scam till someone reply me! And if i don't hear them soon, i will take legal actions again your company!
Great, prompt, service easily set up. Response time was very minimal. Will use this service in the future.
Thanks for everything.
The process was so easy, and I received my payment very quickly. I will send more unused items to sell soon!
Great service and efficient. I enjoyed the excellent service provided by Buybackworld.com. They did a wonderful job from start to finish.
I was fairly happy with the deal, but would not mind getting even more money. There's always room for more!
I have used buybackworld now for about 15 items. They are awesome at tracking from create to payment. I use them for all my older electronics.
My iMac was too old to sell. The process was a little bit slow but I look at it as helping the environment. Simple & Easy.
Sent in my iPhone11pro in and was honest in the condition of it. I dropped it and the front and back were cracked. Was quoted $100 with it being broke. They received it then tried to lie and say there was an activation lock on the phone. There wasn't. I owned the phone. They also lied and said find my iPhone was still activated on the phone even though it for a fact was not because I had to turn it off before I could activate my iPhone 14. They argued with me for 2 days about the status of the phone until I sent screenshots debunking there bull crap. Then they admitted I was correct and said they would continue with the evaluation and it would take another 48 hours. At this point they have already had my phone for 3 days…. After taking another 2 days they sent me a final offer of $20 because they claimed the phone would not hold a full charge. Which is bull crap because it worked fine before I cracked the screen. A cracked screen has nothing to do with the battery status. I only accepted the offer because I was tired of going back and forth and am out of town for the holidays and did not want it sent back to my home before I return. Long story short. Don't waste your time. They took 5 days when they advertise receiving payment within 24 hours of receiving device. They try to lowball you and create issues that never existed. Took 5 days just to give me $20 for a phone worth well over $500. Will never use again and I will write a review on any website I see to keep others from being scammed.
Tip for consumers:
Don’t waste your time
I wasn't using my Barnes and Noble Nook anymore and didn't want to give it to the Goodwill. So, I thought I'd give BuyBackWorld a try. It was easy, quick, and I will definitely use them again.
Everything was done online and the service was fast. Once they received my phone, payment was sent out right away. Will use again if needed.
I was paid the exact quoted amount for my iPhone 7 and old MacBook. I would definitely sell used electronics to them again.
We appreciate your kind words and look forward to hearing from you again soon. Thanks again!
Sent them a lens, in response to a quote. Recived acknowledgement that they had received it, but never saw the $$.
We're sorry to hear about the delay in processing your lens. It is possible that your lens required a specific camera in order to properly test it, but if you provide us with your Order ID (PS #), we would be more than happy to address and resolve the issue ASAP for you. Please let us know via email at service@buybackworld.com - thanks!
IPhones gathering dust. Mailed in and received money back in mail. Quick transaction. Easy. BuyBackWorld provided padded return envelopes.
I think that I could have gotten a higher payment elsewhere if I spent more time researching, but this was better than nothing.
Fast and friendly service answered all the questions I asked and got the payment a few days after they received my phone
Made offer based on my honest description.
Offer was confirmed and received on a timely basis
They pay all costs
Highly recommend
Piece of cake dealing with these folks - can recommend with no problem. Felt like they were fair with their offer.
Thanks for the great feedback. We’re glad everything went well and look forward to hearing from you again!
I found the whole experience enjoyable. From the initial contact to the final payment, every step was smooth and easy.
Thanks for the great feedback. We’re glad everything went well and look forward to hearing from you again!
It took a bit to get the money after I shipped my camera to them but they kept me updated the whoke time and it all went smoothly.
Great! We’re happy to hear everything went well and look forward to the opportunity to serve you again in the near future!
This site is easy to use, turnaround is satisfactory, they keep you updated on status. I've found this site to have the best buy back rates around,.
Thanks for the great feedback. We’re glad everything went well and look forward to hearing from you again!
I was pleased that I received more than originally estimated. Thanks for a good transaction that exceeded my expectations.
We're always glad to hear customer feedback and we're happy to know you had a great experience! We look forward to hearing from you again!
Easy to follow instructions. Self shipment envelope was received and simply dropped into the post office and received my check in the mail.
It's always great dealing with Buy back world! They get your offer taken care of quickly with no issues! Very timely! Thank you Buy Back World!
Fair price for items. Fast payment. The site is easy-to-use and the shipping label is easy to print.
I've used BBW several times and have had good experience. Process is smooth and offers have been solid.
Sell used electronics and cell phones with BuyBackWorld. Sell your old iPhone, iPad, smartphone and more for cash with our online trade in program.
We appreciate your kind words and look forward to hearing from you again soon. Thanks again!