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BuyBackWorld has a rating of 3.0 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuyBackWorld most frequently mention customer service, and business days problems. BuyBackWorld ranks 6th among Sell Cell Phone sites.
I was amazed with these guys. They made me an amazingly reasonable offer, provided shipping labels, and had a system allowing me to track as my items were inspected, etc. I received my check less than 2 weeks after I sent the items off. Excellent!
They've been holding my iphone for more than 2 weeks, i can't track my phone and i can't reach anyone from their company. I've traded phone in with other online company and usually i get paid within a week! What takes them so long? What made no one to respond my email & phone calls? I would call it scam till someone reply me! And if i don't hear them soon, i will take legal actions again your company!
I sent in a very old iPhone that I thought was worthless and I got $40 for it. Overall a good experience.
Loved the overall experience! Totally impressed with the professional behavior and sincere customer care all the way through the buying process.
Have not received payment from BuyBack World and they promised payment with 10 days. Please address this issue ASAP
We're sorry you weren't happy with your recent transaction. We have no control over USPS Transit times. As it stands, you reached out to you regarding this issue and we looked into the matter and found that your check was not cashed. Due to you not receiving your check we issued out a reprint of your check to you via USPS Tracking: 9400111699000341879181 and the check has now arrived to you on 05/06/2019. Thanks again and we look forward to hearing back from you in the near future.
I was informed as to a buy back price if my phone was as I said it was and sure enough I received the amount agreed upon.
Great! We’re happy to hear everything went well and look forward to the opportunity to serve you again in the near future!
Buy Back is easy to work with and prompt with sending refund. Had issue with receiving box to send equipment and they quickly responded
Offered decent pricing for trade in of older technology. Trade in was easy, fast, and straight forward.
We appreciate you using our services and we’re glad we were able to deliver on all of our promises. Thanks again!
9/15/18- Still no response, still no payment. Sure seems like I have been ripped off by BuyBackWorld.
We're sorry you weren't happy with your experience with us on your most recent transaction. Since your order came when we were transitioning to a new facility in order to better service our customers there was a delay in processing your order. As it stands, on 09/24/2018 your device passed inspection for the Fully Quoted Value of $70 for your device. Your payment was then processed and mailed out to you on 09/25/2018. You should have received your check already but if you have not you can always email Service@buybackworld.com with your Order ID and we'll issue out to you a new check with a tracking number to avoid delivery issues. Thanks again and we look forward to hearing back from you in the near future.
I sent my apple watch Series 1- original box, excellent condition, no scratches on face, fully functional with power cord and power brick. I was notified on 8/22 they had received it (according to them, opened box, but hadn't yet inspected). On 9/5/18 still waiting. So, I tried email, their non-working "chat" window (you can only leave a message) and I even called (some digging to get a phone number). No responses whatsoever- just silence. What customer service and what is going on with my apple watch.
I have sold several things to BuyBackWorld and always have a great experience. I would highly recommend!
Straightforward way to sell electronics. The option to have them send you the packaging materials is helpful.
They sent a package for you to mail back, and they sent payment. Smooth transaction, worked out great! Thank you!
BuyBackWorld was quick and easy. They had easy to follow instructions, everything happened how and when they said it would!
I purchased a phone from BuyBackWorld. It was delivered on time. Upon receipt I found that it was as advertised.
Thanks for the great feedback. We’re glad everything went well and look forward to hearing from you again!
Everything was fine but the refund check took a very long time to receive. The status online was at "Inspection" for a very long time.
We're sorry you weren't happy with your experience with us on your most recent transaction. Since your order came when we were transitioning to a new facility in order to better service our customers there was a delay in processing your order. As it stands, on 10/01/2018 your device passed inspection for the Fully Quoted Value of $75 Your payment was then processed and mailed out to you on 10/03/2018. Thanks again and we look forward to hearing back from you in the near future.
I was able to send my phone in and get a quick response. Also, I received my check in a quick turnaround.
We appreciate you using our services and we’re glad we were able to deliver on all of our promises. Thanks again!
They took care of me quickly. The process was easy and given the age of the iPhone, the price was quite fair.
The site was easy to navigate. The process was very simple. Would use the site in the future if needed.
I sold my Apple Airpod and I didn't receive payment, it's been more than one month. I sent many emails to check status, no one responding.
We are very sorry that you were not satisfied with our service. Our records indicate that payment for the original quoted value was issued through PayPal on 9/14/2020. Please let us know if there is anything we can do to improve our service and earn your business again in the future.
Great way to pass on good used equipment and receive a fair value return. Free shipping makes the process extremely easy.
Thanks for the great feedback. We’re glad everything went well and look forward to hearing from you again!
Buybackworld was a great experience. Got my money quick. And they kept me informed every step of the way
Great! We’re happy to hear everything went well and look forward to the opportunity to serve you again in the near future!
Could not have been more simple. Get mail return label, send item, receive check. Its that easy. Would recommend!
Thanks for the great feedback. We’re glad everything went well and look forward to hearing from you again!
Easy to deal with, great communication, prompt payment.
Have used a couple of times, most pleased.
Terrific experience
We appreciate you using our services and we’re glad we were able to deliver on all of our promises. Thanks again!
No problems everything went as promised. Would do business with them again without hesitation or reservation.
Thanks for the great feedback. We’re glad everything went well and look forward to hearing from you again!
Great Company for Trading in Equip. Very Fast and Professional, they give updates every step of the way. Fair pricing as well.
Thanks for the kind words - we appreciate it!
They even upped their offer after receiving my items!
Will use again.
Highly recommended!
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We're always glad to hear customer feedback and we're happy to know you had a great experience! We look forward to hearing from you again!
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Sell used electronics and cell phones with BuyBackWorld. Sell your old iPhone, iPad, smartphone and more for cash with our online trade in program.
We appreciate you using our services and we’re glad we were able to deliver on all of our promises. Thanks again!