BzzAgent has a rating of 2.6 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BzzAgent most frequently mention customer service, social media, and free stuff problems. BzzAgent ranks 152nd among Marketing sites.
I am surprised to see so many negative reviews for this site. My experience with Bzzagent has been great! I signed up in mid-late 2021 and have been receiving 1 item per monthly on average. Sometimes the survey asks if you are open to a sample sized product and I always say yes. But the items turned out to be all full sized :D I received skin care products from regular drugstore brands to fancy ones that are $100+. And all bzzagent cares is my honest review. I can say I don't like it if I really don't. I really love this site. Thank you bzzagent!
I signed up over a year ago, and was asked to fill out questionnaires for testing products around 10 times, and not once did I hear back from them, except to inform me about another product opportunity, and again nothing! So next time, I'm going to unsubscribe. And that's another thing: you can't go to their webpage to, do that, as they give you the runaround, by gelling you to get an email code, then when you use it, all they say is to wait until you hear from them about another exciting (COUGH! COUGH!) opportunity! (a variation of the old "don't call us, we'll call you"!) What a joke! And from what I've heard, their customer reps have attitude problems. Don't waste your time!
Poor website design, shady business. They do not accept returns or even exchanges, and refused to cancel orders. Searching their business, they already have earned a low trust rating on the scam detector website: https://www.scam-detector.com/validator/bzzclothing-com-review/
In addition, it appears they are changing bad reviews on their own website to read as 5-star reviews. See picture attached. I hope as many people as possible become aware of these scammers.
Tip for consumers:
Don’t use this site. Avoid!
Products used:
Ordered a shirt but size was not as expected, so none.
This is ridiculous when u make one mistake that cut you off so fast. Sad this is ridiculous and childish. Not really explaining how things work and move. Influencer respects me as a person. Not a reviewers who just does reviews. Do better sad. I have been on Flag since November 21 smh
Products used:
None
Bzzagent is a great company! I love trying out new products that I would never think to try for myself. This time around I got the Klorane oil control shampoo and hair powder mask to try. Always struggled with oily hair and this product does wonders! Really appreciate Bzzagent for letting me have the opportunity to try out new products. Seeing new products in the mail is so exciting. I ended up buying the products that were given to me to try when I ran out. Just love them! Looking forward to try more items from them!
Products used:
Klorane oil control shampoo and hair mask powder
Hi Trudy, we are so happy to hear this! Keep on Bzzing!
I had a couple of campaigns and then kept getting error messages so set up a new profile. I then got told by the rudest person ever that I had breached their rules and would no longer get anything! I have tried to complain several times, yet get no response or get told to call them! They said they have no complaints procedure, which I find very odd, and even when I asked to deal with a manager the girl who was emailing me said I couldn't!
AVOID!
I have applied to almost 75 of their freebies. Some all from different sites because on their page no invites. Some said I was invited. Bzzagent sent me emails saying no. I wasted so much time. If I can get one person not to waste their time on this site. Anywhere I can leave a review I am.
Tip for consumers:
Don't do it unless you want to waste your time.
Products used:
I didn't get any I did everything that was asked and got told I didn't qualify for their stuff.
This site used to be great. I was always receiving invitations to try out new products... but all that has come to a halt. I don't really know what happened but I can definitely say this... you guys seem to be picking the same people over and over again. How do I know this if you may ask? I am in a group and am also an influencer so the word gets around Pretty quick. Stop picking the same darn people and how about give others a chance to try something? I haven't gotten anything since last year and others haven't even gotten a chance. So I am a voice for those people. Bzzagent seems to be the only company that doesn't send me a thing. It's funny because I have been getting countless items from about 5 other companies! It's rediculous and I'm speaking up about it. Come on bzzagent, do better. I have a great following and excellent, don't know what the issue is. Get it together Bzzagent.
I absolutely LOVE BzzAgent and the products that they send in exchange for your review! I received my first product in July 2019, and I've received 20 products in total up until now. I've already recently been selected for 2 more review campaigns, which is awesome!
I find that if you keep up with your reviews, hey them in on time, and post about their products and tag them in the posts on Instagram, then you're more likely to continue to receive them at a pretty steady flow. It's MUCH better than any other product review program that I've ever tried, and I highly recommend it to influencers and Content Creators, in particular, although anyone is eligible and able to join! Have a blast, and enjoy your goodies!
Tip for consumers:
This program is especially great for Content Creators. In fact, I think that they send you more products if you are an active Content Creator, especially on Instagram and if you're paying their products. Always get your reviews in ASAP, so you can qualify for even more products! Tell the truth in the questions that they ask you to fill out, and make sure that you've picked the 4 categories of products that you like and actually use the most & in your niche for Content Creators! Enjoy!
Products used:
I've received a total of 20 really fantastic products since July 2019, and I'm waiting on 2 more that I've qualified for, so there are too many to even remember! Everything has been high quality, completely free of cost in exchange for my review, and all but 2 or 3 have been full-sized products!
Hi Katie,
Thank you so much for your kind words! We are thrilled to hear that you are loving your BzzExperience :) Keep on Bzzing!
Bzz is amazing. I signed up a couple of months ago and the products I've received have been so amazing and all Full sized. I recently received Lancôme's Idol perfume in its full size and I received an email that says YSL Libre is on the way. Like all other things you have to be an active participant to benefit. When the survey comes in for the campaigns fill them out. You'd be surprised the things you will receive. I'm such a happy camper it's like gifts for adults
Hi Tamara, we are so happy to hear that you are loving your experience with Bzz! We are hoping that you are a match for many more campaigns :)
Love the fact I'm getting real offers to test consumer products. In doing so, I do actually Try. Share. Repeat! Was really simple to sign up and take the short surveys. The wait wasn't long either. I received my first campaign assignment within 2-3 days after signing up. I'm now on my second campaign and I'm looking forward to the next campaign offer.
I never getting back on this site, didn't help me at all, my bzz kit was sent to another address and I can't get my package back regardless, they refuse to send an new kit, they were very unhelpful and rude.
The update or merger that BzzAgent has gone through has ruined the experience for me. I have been a member for years and have tried everything from perfume to pet products. I was proud to be a member and encouraged others to sign up. I was receiving offers regularly, at least one or two a month, prior to the changes. Now, I get nothing. The three offers I was sent were completely not applicable to me. Their Instagram gets blown up by reviewers saying the same thing. I emailed them and they basically called me a liar, saying I couldn't have possibly received that many offers before. Thanks, Becky, now I REALLY don't like BzzAgent!
Hi Dian,
We are sorry to hear that you have not had a great experience recently. We do see that you have been invited to multiple campaigns in recent months and you applied for all of them. If you are not interested in a campaign, you should not apply for them. Applying for a campaign means that you are interested in that product and you will receive future invites like that. If you have further questions, you are welcome to contact us again or view our 'How it Works' page on the site!
I love dermalogica melting moisture I have extra dry skin and my skin feel so soft and amazing.It different kind lotion you only need little bit goes long way. When first pump out lotion and than turn into oil and has citrus smell and not to strong. I already recommend to family and friend how amazing this product is. I already buy again and will continue use this products I use this product at night before Igo to bed. I also like that product has no artificial fragrance and colors and also certified cruelty free to animals.
Tip for consumers:
You only need little bit goes long way
Products used:
dermalogica melting moisture
Hi Janice, We are so happy to hear that you loved this product! Thanks for sharing this with us :)
I think it would be inappropiate to rate BzzAgent less than five stars. I haven't done a campaign in a few years, but when I did it was a lot of fun. One time they made me host a party and gave me a Wii game with coupons to pass out so the guests could go out and buy it too. Another time they gave me a nice set of cleaning products. I also got gum, makeup, lip balm, and those shoe gels. Sometimes you get to review an online product, it all depends on what's available.
Understand that the companies involved want people in certain demographics and not just anyone. It's not just about getting fre stuff, but being able to spread the word about a product.
This site used to be a contender for one of the best product review sites. However, since the change, nothing is what it was. It's impersonal, and those who have been BzzAgents for so long are getting brushed aside. All you have to do is read the comments and posts on the Bzzagent Facebook page. Their replies to people voicing their unhappiness about the new format seem a bit snooty at times, as if they just expect you to deal with it. I mean... It's a site that is supposed to gather public opinion. They don't seem to be fond of the tables being turned on them. What once was amazing is now lackluster. Extremely lackluster.
Hi Jennifer,
We are sorry to hear about your frustrations with BzzAgent recently. If you have not already reached out to us via email, we would suggest you do so at: support@bzzagent.com.
We can check the status of your account. There is a chance you have not properly registered on the new platform. We would love to be of any assistance!
Bzzagent use to be awesome. I dont know what happened, but all of a sudden, they made a change and since that change their business has went to $#*!. They use to send me all kinds of free products to try, and I use to be one of their top reviewers. One year, they even sent me a whole entire play kit of my littlest pet shop that included a house with a beauty salon and 6 pets. They use to not require you to have every single social media platform for you to have an account and receive products. Now, they want you to have all the social media platforms connected to your account through their website and when or if they send you products which doesnt happen often at all its sample products... Not full size ones. I am closing down my account with them. If they ever go back to the way they use to be, I will become one of the best reviewers you they have once more.
Tip for consumers:
Dont sign up
Products used:
My littlest pet shop, Welch's passion fruit simply refreshing juice, cottonelle toilet wipes, and granola oatmeal from Quaker's
I'm not a social butterfly. I'm not big on posting pics on every social media platform. In fact I only use one. Bzzagent wants lots of pics and posts if each product they send. The products are great, I'm just not willing to jump through all the social media hoops. If your big on blogging, and posting, and open box reviews, this is the site for you... Not me.
Most likely not a good site for Canadians, but I could be wrong. After 4 months in filling out survey after survey and patiently waiting for an offer, I received an invite to try a product. I was excited and quickly reserved my spot. Next day I get an apology email from Bzzagent stating that the product can't be delivered to my region, which I assume is Canada unless they are more specially talking about Toronto. Either way, it shouldn't matter because when you first sign up you provide an address, so if a campaign is not appropriate for a person in a particular area, then that person should not be receiving an invite at all. Simple mistake or bad technology on their end? Maybe, but I was annoyed and cancelled my membership. Then a month later my daughter gets an invite and sure enough after she accepts it she gets the same email after that the product can't be delievered to her "region"... hmmm... by Americans for Americans? Lame
I signed up for BuzzAgent a few years ago. I have been picked for plenty of thing's over the years. They pick you on how you answer the pre-survey questions. It took me 6 months to get my first item. It was a smart 18,000 BTW air conditioner. Other thing's I have received is a Bissell vacuum, hoover vacuum, 2 lotions, coupon for shrimp, Lacombe mascara, Lacombe face cream, another mascara, hair suff, Giorgio Armani face cream, Giorgio Armani lipstick and a few other things I forgot. It is worth keep trying they will pick you soon. If they don't you can email them and let them know you haven't been picked.
Before the update of the site the company was amazing and I did so many honest reviews for them and then they decided to upgrade and since then I have emailed the support team 3 times and been told that something will come my way when my profile matches with a survey and that was 7 months ago. WASTE OF TIME. The bubble burst people... Such a shame as well...
Hi $#*! Al G.,
We are sorry to hear that you have not been a match for a campaign recently. Campaign invites have always been based on demographics, where you live and your interests - that's it. If you are a match for a campaign, we will email you. Also - make sure that you have our email address added to your contacts so you are not missing any of our emails. If you have any other questions or concerns - please reach out!
They beg and beg AND beg you to blog, review, etc. And when you finally do, they'll reject it. They want you to kiss up to them and make them seem like they're the best company ever! They will censor you if your review is negative, even though on their code of conduct, they have the nerve to talk about honesty. If you mention it to the customer service, they are either utterly rude or utterly clueless about their job. So after I didn't get many surveys and only received 1 event I couldn't participate in, I'm done.
Bzzagent started out promising, but there's quite literally no reason to be a part of it, unless you like seeing your score go down constantly because you haven't been invited to any campaigns, and you can't get invited to any because your score is going down. It's worthless.
I am not happy with you right now! I apologize for it! But I am getting really unhappy about not being invited to any campaigns or getting free stuff I am always hearing about! So I will try for a short time but if nothing I will delete you and tell everyone I know why!
I personally love bzzagent, it is not a scam site, you will receive products to try out. All you have to do is do surveys for them so that they know what you like and don't like, things about what type of hair you have, etc. In return for their products, you write reviews, awesome site, highly recommend it! Check out my blog post about it http://msmordan.wordpress.com
I love bzzagent! I signed up in feb and received my first bzzkit product 2 days ago. I also have another kit coming in the next few days! I can't recommend this site enough! I told family members and friends about this site. I will always give my truthful opinions on the products they send me! Bzzagent rocks!
Hi Gina, That is amazing! Thank you for the kind words and support - we cant wait to see your reviews:-)
I just joined 4-5 months ago to BzzAgent. I filled out my information, did there presurvey things they sent me to my email. I got picked for 2 campaigns one for a dry shampoo full size and a mini hair dryer. I just filled out there after review on there site and 3 other reviews on other sites that sell the product.
Tip for consumers:
You should check it out
Products used:
Dry shampoo, mini in styler hair dryer.
HI Renee,
We are so glad to hear that you have had such an amazing experience with BzzAgent. We hope that more campaigns match you soon!
BzzAgent, word of mouth, WOM
We explained our Terms of Service with you via email. You did not make any attempt to resolve this issue with us before writing this review. We give everyone a chance to correct issues with their account.