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    BzzAgent

BzzAgent

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Overview

BzzAgent has a rating of 2.6 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BzzAgent most frequently mention customer service, social media, and free stuff problems. BzzAgent ranks 152nd among Marketing sites.

  • Service
    18
  • Value
    19
  • Quality
    18
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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11
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How would you rate BzzAgent?
Top Positive Review

“Great site to get free stuff”

Sherrio G.
8/18/22

I am surprised to see so many negative reviews for this site. My experience with Bzzagent has been great! I signed up in mid-late 2021 and have been receiving 1 item per monthly on average. Sometimes the survey asks if you are open to a sample sized product and I always say yes. But the items turned out to be all full sized :D I received skin care products from regular drugstore brands to fancy ones that are $100+. And all bzzagent cares is my honest review. I can say I don't like it if I really don't. I really love this site. Thank you bzzagent!

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Top Critical Review

“Forget it!”

Marietta M.
11/25/23

I signed up over a year ago, and was asked to fill out questionnaires for testing products around 10 times, and not once did I hear back from them, except to inform me about another product opportunity, and again nothing! So next time, I'm going to unsubscribe. And that's another thing: you can't go to their webpage to, do that, as they give you the runaround, by gelling you to get an email code, then when you use it, all they say is to wait until you hear from them about another exciting (COUGH! COUGH!) opportunity! (a variation of the old "don't call us, we'll call you"!) What a joke! And from what I've heard, their customer reps have attitude problems. Don't waste your time!

See critical reviews

Reviews (91)

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Reviews that mention popular keywords

product (35) 2 campaigns (3) samples (8)
Thumbnail of user amberg38
California
1 review
6 helpful votes
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June 9th, 2016

I signed up with Buzz Agent on April 4th. Today is June 9th and I have already been included in 4 buzz campaigns.
1) a full size Dove deodorant
2) The ENTIRE line of Bright Reveal products from L'oreal Paris (valued at $66)
3) 2 coupons for free Daisy Sour Cream Squeeze Tube
4) One full size Loreal Paris Root Cover-up.
You get to keep and review free products. Easy to do and fun. The reward is FREE STUFF! What is not to love!? This is a legit site. Try it! I am really enjoying it! It is like Christmas for me when I see the little box in my mailbox!

Update: 7/20/16... I have been included in 3 more campaigns since this original post!

Thumbnail of user arianah13
Delaware
2 reviews
13 helpful votes
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May 8th, 2019

Bzzagent used to be an awesome site you would get products to test and keep for free in exchange for an honest review I used to get campaigns all the time and now since they merged with a new company I get nothing no invites no emails nothing basically after the merge they forgotten the people who would do honest reviews on products and don't even care to respond back to any emails you send them... bzzagent you used to be awesome but now the merger just makes you plain suck... you shouldn't ignore the people who were on there for a long time.

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi Ariana,
We are sorry to hear about your frustrations. There are a few factors that determine eligibility for campaigns - who you are (demographics), where you live and your interests are the main criteria we use.If you do qualify for a new BzzCampaign, you'll receive an email notification to apply for the campaign. If you’re accepted into the campaign, we’ll notify you with a separate confirmation email.If you want to learn more about this topic, be sure to head on over to our site and click on:"How it Works". We are always working on launching new campaigns, so keep your eyes open! And, as always, please email us with any questions!

Thumbnail of user karenc1699
Illinois
2 reviews
0 helpful votes
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January 23rd, 2021

This is the best company ever. You get to try out new products, what I have gotten so far have been full size, and they have been absolutely all great products, that I have purchased again. I highly recommend this site to everyone to try out.

Tip for consumers:
Great site for all people, especially women, you get to try some great products that you will probably use again and again

Products used:
Boots No 7 Face and Neck Multi-Action. Love it!!!!!!!!!!!!! I like all Boot products, and highly recommend this one.

Service
Value
Quality
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

We love you too! Thanks for the glowing review - we aim to please :)

Thumbnail of user dawnw59
Indiana
1 review
3 helpful votes
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December 2nd, 2016

I love BzzAgent I have got to try out products. That i really enjoyed and were not cheap its all about the more you put in the more you get in return. Try to remember that come on you get amazing products for #free what more could you ask for i love BzzAgent and will continue giving my opinion on products

Thumbnail of user marijanah
Pennsylvania
3 reviews
9 helpful votes
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November 4th, 2021
• Updated review

I was complaining about that I never received any invitations lately and the lady told me to send a email to their customer service. Which I did and the result of all this was that I have been removed from the website. My account got deleted and my email was unsubscribed. Thank you BzzAgent! I don't even need you!

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

All members are required to adhere to our Terms and Conditions: https://www.bzzagent.com/terms-and-conditions
Any members who are found violating our Terms are subject to removal.

Viewpoints should never mix with them
March 31st, 2020
• Previous review

Viewpoint was my favorite. Every month at least once, sometimes twice I got a product to sample. Around new year the two sampling firms united and everything changed. For the bzz campaigns, they have to invite, email who's matches with the product. Looks like I'm a damn alien form the other universe, because there's no matching sample for me anymore. I have to hunt down on the freebies site their campaigns. Since they took over, had 2 L'Oréal samples, which I find and applied, was no invite email. THIS ISNT RIGHT!

Thumbnail of user emmiem
Florida
18 reviews
81 helpful votes
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November 5th, 2018

I have been a member with this company for about a year, only had about 2 samples from them first was Downy softener which by the time I got it had leaked out but thankfully someone shipped it in a bubble wrap. Second was 4 packets of downy bead things that were supposed to make laundry smell for a month or so but well lets just say I wished I hadn't used it. But still was nice to get samples, just recently they changed their site. Now it is much like DailyGoodieBox and a few other sites that give you VERY cheesy sign up goodies. I keep getting these emails asking me to get samples I get emails asking me to sign up and give personal information I already have done.

Thumbnail of user annetad
GB
1 review
4 helpful votes
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April 21st, 2016

I love being a bzzagent. I joined on 15/04/16 and I got invited from 2 campaigns (TRESemme and maxfactor) after just 4 days on 19/04/16 wow awesome. I'm so excited to test and rewied the products, can't wait. Thanks bzzagent that gave me this opportunity to test and review products for free.

Thumbnail of user annan103
GB
1 review
12 helpful votes
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September 5th, 2018

I have been registered with the company since January 2018. I have done all surveys and I logged in daily in to my account. I still have not been offered to take a part in any campain. My daughter who is a member since December'17 never been offered any product. I thought it is real company but 8 months after I think It is fake?! I am very disappointed and I don't recommend anyone to register with them. It is waste of the time.

Thumbnail of user kimberlym1038
Pennsylvania
1 review
0 helpful votes
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October 13th, 2020

Works really well holds my hair style all day my hair even stays nice on windy days. I would reccommend this hair spray for people who want a hair spray that holds your hair style all day. Even after you brush it

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

We are so happy to hear that you enjoyed this BzzCampaign!

Thumbnail of user salinas4
Illinois
1 review
7 helpful votes
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October 6th, 2019

I have been a bzz agent for a few years now but since the new company took over, they never sent anything despite of the fact that I have synced all my social medias with them and accepted offers from them. Looks like the new company cannot handle this properly. I contacted them and they said once you accept the offer then we decide whom we will send the product, it is not a confirmation that you will get the product. Earlier, if they used to email you offer and you accept it, it meant confirmed, you accepted to do the survey and that they will send you the product.

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi Salina,

We are sorry to hear that you have not been in any campaigns this past year. An invite to a campaign has never been a guaranteed spot in a campaign. Campaigns have always had limited spots, even before the re-launch in October 2018. You may have previously been invited to campaigns with more spots that the ones you have been invited to this past year. In any case, a spot in a campaign has always been based on qualifying for that campaign (by your demographics) and how fast you reply to the invite. If you have further questions, please contact us directly at: support@bzzagent.com.

Thumbnail of user ociej
Oregon
1 review
5 helpful votes
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April 18th, 2012

I have been a BzzAgent for over 5 years now and have gotten the chance to test out some products that I normally would not have purchased. It is just a great Company. I am a BzzAgent and I receive free products. BzzAgent Indygirl08

Thumbnail of user ryanb550
Texas
1 review
2 helpful votes
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April 4th, 2020

I love BZZAGENT! I just signed up with the company a few months ago and already received a high dollar item to test out. I am waiting on my new camera to come in to fill out my review so I can give them the best quality pictures available!
I hope to build a solid relationship with this company and suggest you do too! I highly recommend BZZAGENT! If you are up to testing products and giving quality, real reviews I suggest you give it a go! You won't regret it!
Thank you BZZAGENT!

Tip for consumers:
Make sure you take your time and actually test the product you're given! Give an honest, thorough review when testing products.

Products used:
Quality products for quality reviews

Service
Value
Quality
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi Ryan, We are so happy to hear this! We cant wait to see your review:-) Thanks for all of your support!

Thumbnail of user heatherr57
New York
1 review
2 helpful votes
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August 27th, 2016

I've been a buzz agent for two months now and I've been given all sorts of great products to try! First the entire line of loreal skincare products and now claritin clarispray. These are awsome and expensive products that I got for FREE just to tell people about buzz agent and write honest reviews. Totally worth the time and effort if you ask me!

Thumbnail of user zn8
Washington
1 review
4 helpful votes
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April 8th, 2021

I have been a member for a couple of years now and initially had good experiences. Now there are several cons to even reviewing products. While the products are free-and most people get starry-eyed with free products, the cons are as follows:
Little to no support
Products not always received and they will penalize reviewer for not reviewing even if product not received (so have to lie if you don't want your account to be cancelled)
No Transparency in shipping (such as tracking provided)
Random campaigns sent, but ones applied for rarely get to be a part of
The only positive is that free stuff OCCASIONALLY comes my way to review, and many times are not what I have clearly stated is what I use. I do not recommend being a part of Bzzagent-the thrill of reviewing free things has lost it's shine, and is dulled with frustration!

Tip for consumers:
Don't be starry-eyed by the"free" products-it is more frustrating than the amount of "free" products.

Products used:
I never received the products that were sent to me and notified them of this on 3 occasions with NO communication sent back to me.

Service
Value
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

HI ZN, We are sorry to hear about your frustrations. We reply to ALL support requests. Due to the high volume of support requests that we receive, this can take awhile to get a response. As for being penalized if you do not complete a review for a product not received, this is not true. We have tracking for these samples and can provide that upon request. If a sample is lost in transit, we remove the agent from the campaign with no penalty to the agents account. Completing reviews for products not received is fraud. All of this is outlined in our Code of Conduct, FAQ's and Terms and Conditions.

Thumbnail of user wendic15
California
1 review
0 helpful votes
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December 17th, 2020

Shortly after submitting the last five star review I had written about BzzAgent, more unbelievable products were sent to me to review. The newest items I had received in the past few weeks include a YSL perfume, a Valentino perfume which would sell for $130 on Sophora.com, a high end face cleanser, a high end shampoo, a high end hair mask, a Korean face serum, a bronzer, and more products such as a hand soap, and a face mask are also on the way. Thank you, BzzAgent, for choosing me to participate in various campaigns!

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Thanks Wendi! We love that you are enjoying your experience with BzzAgent. We aim to please!

Thumbnail of user sandrae109
Kentucky
1 review
15 helpful votes
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July 16th, 2019

I have been a member for wow 10 years but now this site really stinks, you can not even log in let alone get any products anymore, do not waste you time, such a shame i used to love these guys!

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

We are sorry to hear about your frustrations with BzzAgent. We re-launched last year. At that time, all agents had to re-register on our new platform. If you did not do that, you are not an active member. There is no longer a dashboard for agents to log into. Everything is done via email. If you have not already done so, we suggest that you reach out to our support team: support@bzzagent.com.

Thumbnail of user stephaniec1612
Oregon
1 review
1 helpful vote
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August 24th, 2021

I've been using this platform all year, and I have been fortunate enough to get 3 items so far to review. They are a legit company, and they never promise anyone anything, but they do deliver on some really awesome campaigns. I am really hoping to work my way up to a higher dollar item bracket because their product tests are the best!
The only bad for me is that they don't post their campaigns on their site, and the site itself is really plain and some pages are outright blank. Im sure now that they're back in action they will work on the bugs, but we are in the middle of a pandemic so I don't have a high expectation. I find campaigns on my own and apply and keep my fingers crossed.
Overall I give bzzagent a 4 star rating. Reading other people's reviews its astounding to me that people are giving such low ratings because they don't qualify for something. Not one campaign has ever been promised, so having that level of expectation only brings disappointment IMHO. I hope to move up and im excited to see what the future holds for this company.

Tip for consumers:
High expectations breed disappointment. These items are free, and theres tons of people doing what your doing. Invest your time and effort and it'll work out.

Products used:
Tanning serum, k9 calming bites, chamomile tea

Service
Value
Quality
Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Thanks for all of the positive comments and feedback! Just so you know, there is no way to "work up to higher value samples". All invites are based on demographics :) As far as our site - you should not be seeing any blank pages. Our site is fully operational and has been since 2001. We have been very active with campaigns for the past 20 years - we only took a break from posting to our social accounts this past years so we could focus on getting our members more campaigns! All campaign invites are sent via email from hello@email.bzzagent.com. Using any links found on-line is strictly prohibited. Thanks!

Thumbnail of user rustyx
Virginia
1 review
10 helpful votes
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March 19th, 2016

My rating is too high... should be negative. You may get package with samples... wow, then bzzz will really bug you to survey and survey and blog... etc... what do you get other these free samples... nothing. This a waste of time... you are doing work for them to make them money and they don't pay you or give you anything in return... if you are lucky you will get the free samples. I remember getting box years ago from them... for clam juice... with coupons to get several bottles free... free clam juice. Woo hoo. Those coupons went in the trash... who drinks clam juice... this is what most of what they give is junk.
Oh, they wanted to review shirts from levi strauss... they sent me a shirt and did not ask my size... they sent a mens small... i were xl. Disorganized. They don't read what you write because they would not have liked my reviews on those 2 items.

In short... stay away. The free stuff they promise is not coming... don't waste you time like i did. I really thought this was good program but it is not.

Thumbnail of user evev4
Illinois
1 review
3 helpful votes
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April 16th, 2017

I signed up for this website about six months ago, and in the first month I received my first product. I was invited to the L'oreal Lip Palette campaign where I got to pick the color family I wanted to try and was sent the product for free to review and keep. The campaign activities were easy enough- taking a photo of the product and writing a review. I like that each review is read by a staff member and given a rating. I believe that if you write "excellent" reviews you get selected for more campaigns than someone who writes mediocre reviews. Writing an excellent review was easy and took me no more than ten minutes. All was quiet on the site for about four months after that, and I didn't receive any invitations to campaigns. Then, earlier this month I received an invitation to a new campaign from L'oreal to try their micellar water, and a few days later I qualified for a campaign from Warheads to try out a new candy. Overall I think this is a great website with no scams and a good amount of opportunities to review products for free. The campaign activities are easy to complete with a small amount of time and effort. If I had not waited four months between campaigns, I would have given them five stars. I do believe that the only reason I had to wait is because there were no campaigns that I would be interested in or that matched my profile though, so I'm not super upset.

*Note: I live in the Chicago area, so there were no problems with shipping for me, but this might not be the case elsewhere. I know that some Canadian members have been upset about shipping issues before.

Thumbnail of user lisan343
Illinois
1 review
0 helpful votes
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April 29th, 2020

I have been a member of bzzagent for many years. I have always enjoyed writing reviews and trying new products. But since they merged with Power Reviews in January, I only have received one product.

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Hi Lisa, While we are super happy to hear that you have enjoyed BzzAgent, we didn't merge with Powerreviews in January. BzzAgent was actually acquired by PowerReviews back in July 2018! If you have any questions about your account, please email us at: support@bzzagent.com

Thumbnail of user km116
Florida
3 reviews
25 helpful votes
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February 23rd, 2016

I love this site! I've been participating in campaigns for almost 6 years and have had a blast trying new products and sharing them with my friends, family members, coworkers, and pretty much anyone I meet! I'm not big on social media but I have a big network of (gasp!) *real* people surrounding me and I much prefer being able to buzz about products in person. I like telling people at grocery stores and drug stores and cosmetic stores all about the things I'm trying and I keep the coupons with me to pass out. If you're new, all I can really recommend is that you wait and accept any small campaigns that you're offered. My first one was to try out redbox (yes that's how long ago it was) and I received a couple free DVD codes and reported back on my experiences. Since then, I've tried several different kinds of razors, shaving cream, dog food, cosmetics, feminine care products, hair care, cleaning products, desserts, snacks, gel insoles, air fresheners and candles, seasonings, candy, eBay gift codes, etc. if you like to talk and give your opinion then it's a great site.
-BzzAgent KailuaChick

Thumbnail of user emmab200
Alabama
1 review
12 helpful votes
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September 9th, 2019
• Updated review

My previous review still stands. Becky from BzzAgent kindly replied, which I am thankful for and appreciate. I have some advice then for BzzAgent and maybe it will help them be more transparent or help their users to better understand how their system works. BzzAgent's reply to my initial review stated "invites are not based on the 4 interests you selected." Yet on their "How it Works Page" under "Campaigns and Invites" it states some of the main criteria used to determine who gets an invite are: who you are, YOUR INTERESTS, and where you live. Maybe change that whole section then and just say your demographics determine if you get a survey invite. Get rid of asking people their interests in the initial application since it seems pointless anyways and just causes confusion to their purpose.

If the criteria portion is based on the surveys BzzAgent sends, then that should be clarified in that section. There should be some type of wording that states "only your demographics determine if we send you a survey invite. Based on what you fill out in the survey (and that criteria can be interests, who you are, where you are, etc.) then we will choose people based on that information to join the campaign." Something like that. Gives a clear distinction that interests are only used in the survey process. I wouldn't say that interests don't have a part in getting invited to a campaign since based on the website it actually does. I would say interests has no bearing on if you get a survey, that is based solely on demographics.

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Again, we are sorry for the confusion with the wording on the site. At the very top of the page it states "Occasionally we’ll send out surveys to gather more info about your lifestyle and interests to help us match you with upcoming campaigns". Under the 'Interests' section, it states "We get this info from your surveys and through the APPLICATION PROCESS". Therefore, you are not limited to the 4 interests selected when you first register. This is a part of the initial registration process that cannot be changed. If you have further questions about this, please contact us directly!

Don't bother
September 6th, 2019
• Previous review

I actually enjoyed BzzAgent before the big switch. When they announced it was changing I thought it would be for the better. Sadly, it's worse. I resigned up as soon as I could when they relaunched last Fall. Since then I got one campaign offer and it was for condemns. I turned that done because I was not interested in it. The way it is set up they only let you choose 4 interests. Mine are Beauty, Fashion, Lingerie and Fitness. Now I don't know how condoms fit into those interests... I guess with the lingerie possibly, although I think that's a big jump. I think they would have fit better for those who chose lifestyle as an interest, which I didn't.

Now they say that they match the campaigns with your interest. Well, looking at their Instagram page they've had quite a few campaigns for beauty products... yet have I gotten any emails regarding them, nope. Honestly, there are so many other great sites where you can try products for free. Don't waste your time with this one. All they'll do is keep telling you to look out for an email, we're having new launches soon, we base it on your interests, and yada yada yada. They don't actually seem to care. I mean, just look at the comment sections of their social media posts. Sounds like quite a few people have not been happy since the change.

Service
Value
Quality
Thumbnail of user barba124
North Carolina
1 review
0 helpful votes
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August 1st, 2020

Love to try new products and write reviews. I have received several products to try from both from BzzAgent and Power Review. All absolutely free! Love getting their emails too.

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Thanks Barb! We are thrilled to hear that you are enjoying BzzAgent :)

Thumbnail of user kristap37
New York
1 review
2 helpful votes
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March 18th, 2020

I love bzzagent because they truly are who they say they are when they tell you you will recieve something surprisingly it comes in the mail and guess what its free! Can't beat it!

Thumbnail of user beckyr88
Becky R. – BzzAgent Rep

Yay! We are so happy to hear that you are loving this product - beautiful pic as well :)

Thumbnail of user christinag11
California
1 review
1 helpful vote
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October 14th, 2014

I absolutely LOVE being a Bzzagent! I've received 2 campaigns since signing up in September and I love sharing with everyone! I will be a member always!

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Thumbnail of user beckyr88
Becky R.

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