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BzzAgent has a rating of 2.6 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BzzAgent most frequently mention customer service, social media, and free stuff problems. BzzAgent ranks 152nd among Marketing sites.
I am surprised to see so many negative reviews for this site. My experience with Bzzagent has been great! I signed up in mid-late 2021 and have been receiving 1 item per monthly on average. Sometimes the survey asks if you are open to a sample sized product and I always say yes. But the items turned out to be all full sized :D I received skin care products from regular drugstore brands to fancy ones that are $100+. And all bzzagent cares is my honest review. I can say I don't like it if I really don't. I really love this site. Thank you bzzagent!
I signed up over a year ago, and was asked to fill out questionnaires for testing products around 10 times, and not once did I hear back from them, except to inform me about another product opportunity, and again nothing! So next time, I'm going to unsubscribe. And that's another thing: you can't go to their webpage to, do that, as they give you the runaround, by gelling you to get an email code, then when you use it, all they say is to wait until you hear from them about another exciting (COUGH! COUGH!) opportunity! (a variation of the old "don't call us, we'll call you"!) What a joke! And from what I've heard, their customer reps have attitude problems. Don't waste your time!
After finally getting a sample, I hated it. Couldn't leave a negative review, it was rejected. The second product I was not able to obtain as it is not avaible for me, so I could get it. Tried to review and that too was rejected.
It is based on WOM which means they are using people as free advertising. But will not take in negative feedback. You are supposed to earn points by spreading the word, but when I won't advertise on my social media accounts I am penialized. Thats not fair. I understand earning points, but not demoting a person.
Customer Service says "We don't expect or assume that you're going to love every product or service that you try. And, as we mention in the BzzAgent code of conduct, Bzz only works because it's honest, so discuss any bad with the good. The client wants to hear your completely honest opinions. And remember... just because you do not have a good experience with a product doesn't mean that someone else won't love it" So basically I get that they don't care about the people that don't like something because there are others out there who do.
No longer a user.
This supplement is better than the HY-VEE BRAND I WAS USING.
IT GIVES YOU GREAT TUMMY/DIGESTIVE HELP, AS TO WHAT IS FOR.
YES, I WOULD HONESTLY UES THIS AGAIN.
AND YES, I HAVE ALREADY RECOMMEND THIS EXTREMELY DIGESTIVE SUPPLEMENT AND I SHARE TO MY FRIENDS!
I recently had a chance to use reline-it thanks to Bzz.
The product work well and i am pleased with the results. I use other product and seabond polygrip and they did not work. With reline-it the denture fits well and i do not have to mess to clean off my denture. I once agsin can enjoy my food like corn on the cobb. I can smile mow without the fear of fallong out. I have mentioned reline-it to my family and friends. This product makes me feel good about myself once again. So I highly recommen reline-it
So far I like the site! I just started a few days ago and already have my first invite! Seems fun and can pass time!
I tried this product and it delivered as promised. But I think maybe it could've gone a little bit further.
Tip for consumers:
Not at this time
Products used:
Dermalogica-C Vitamin C Eye Serum
Love this Loreal makeup! Stays on all day! Nice at work or for going out with friends! Thanks for a great makeup product!
HI Dawn, We are thrilled to hear that you are loving this BzzKit!
I have done several reviews for their products just received this hers line and tried it and love it.
We are so happy to hear this Kimberly! Keep on Bzzing!
BzzAgent is a word-of-mouth media and marketing company (they send you products which you are then expected to spread the word about to your friends, families, neighbors, etc). You sign up and become a Bzz Agent. You then fill out an extensive list of questions so that they know exactly which of their Campaigns are best suited for you.
After being invited to a Campaign, you accept it, and wait for them to ship you your items. Sometimes it's a full-sized product, sometimes it's just samples and coupons, but whatever you get, it's free. You don't pay for shipping or to participate in any of these Campaigns. You are expected to write a report on who you shared the products with, what their reactions were, and the overall capabilities of the product. These reports are graded, so you want to be as detailed as possible.
There are different "levels", which you earn by reviewing products, submitting a report for a Campaign, and taking post-Campaign surveys. A high-status means having priority during the selection of who to send samples/products to and getting early invites to Campaigns. So chances are if you just started out, you won't be immediately invited to a Campaign.
I've been a member since 2009, and have had no problems with BzzAgent. Everything is free. The most intrusive question they ask is your name and address (how else would they send samples to you?). I'm not on BzzAgent as much as I'd like so my rank is very low, which is also why I don't get invited often to Campaigns.
The 3 Campaigns that I have been invited to are: CoverGirl NatureLuxe foundation & lip balm (around $20 worth of products), Burt's Bees acne solution set (around $20 worth of products), and Johnson & Johnson's various Spring Edition products (around $30 worth of products). Each came packed with full-sized products (and coupons and smaller samples to give away).
This website is definitely not a scam; just don't expect to be showered with samples soon after you join.
I have been reviewing for BUZZAGENT for years now, like literally since 2013 and I recently joined a campaign for Lash Idle, and received an email that I was approved and the items shipped. I was pretty excited about this, because who doesn't love free makeup. Well, the email that comes when I am approved and item ships sometimes comes with shipping tracking. Well this one didn't. I waited and waited for it to come and it's never came. Why would someone lie and say they didn't receive something when they have never done this before, I have never not reviewed an item I gave. I am not a newbie they see I have been doing this so long. But even after several attempts of emailing support, they tell you to look for tracking and report it through them. Well, WHAT DO YOU DO IF THERE IS NO TRACKING NUMBER? I HAVE LITERALLY EMAILED THEM 17 TIMES TO GET THEIR HELP AND HAVE GOTTEN NOTHING!
I GET EMAILS FROM THEM DAILY, THREATNING ME, AND SAYING THINGS LIKE, 'REVIEW THIS NOW OR ELSE' I KID YOU NOT I AM POSTING THESE EMAILS BECAUSE I AM SICK AND TIRED IF THR BULLYING OF THEIR CUSTOMER SERVICE AND WONDER IF THESE COMPANIES KNOW WHAT THE HELL IS GOING ON!
Products used:
None
Hi Mandy, We are sorry to hear about your frustrations. You emailed us and you were removed from this campaign since you reported not receiving the sample. 1000's of samples are sent every week. Unfortunately, we do not have control over the carriers (USPS, etc). When an agent is removed from a campaign, this does not affect their account. We explained this to you, in our email reply.
Used to I got campaigns every few months and always participated and shared with every one. Since the new ownership I haven't received anything.
Hi Kyleigh,
We are very sorry to hear this. Please contact us at: support@bzzagent.com so we can check to see if you have an active account!
I love this program it is great. They have sent me stuff a couple times and I hope they keep doing it because its great. Thank you
Hi Crystal, We are so happy to hear this! We hope that you continue to match great campaigns:-) Keep on Bzzing!
Am new bzzagent i gut my frist bzz kit in 3 weeks u have to answer all the survays and be active evrry day am mycarman100 new bzzagent i gut my frist bzz kit was from innova evo dog food grain free with chicken and turkey i did my revie on the bzzagent web cite then i post my video i made on my bzzkit i posted it in facebook and twitter gues what hapend after i posted it in twitter ophra winfry seen it and liked it she favored my revie yes opra winfrey i cant get ovear it my dog braks for innova evo dog food she loves it
Thank You for the lipstick from ofracosmetics is beautiful, thank You so much for chosen me. I would love to Review more products from You
Hi Cindy! We are so happy to hear this:-) We hope that more campaigns match you soon!
I love being a bzz agent, fun free items and great service.
BzzAgent, word of mouth, WOM
Hi Floyd, We are so happy to hear that you had a great experience with this campaign!