Cabela's Canada

I don't usually write negative reviews … but I feel as though other potential buyers may appreciate being aware of the process I am going through after purchasing this rifle.
I purchased this rifle (on sale) chambered in. 223 on Saturday, October 3rd. I cleaned the rifle and went to sight it in. After 5 rounds, the rifle misfired constantly (light striking). I tried multiple brands, grains and types of ammunition and all were misfiring.

[Side note: I had purchased a base model Savage Axis. 223 about 5 years ago, and had the exact same issue. At this time, Cabelas just exchanged the rifle for me and the new one worked fine.]
I called Cabelas and described what was happening. They informed me that the policy was to mail this firearm to Savage for inspection as it was under warranty (they could no longer just exchange the rifle). I called Savage multiple times with very little luck getting through to an actual person to see how I could go about sending in my defective rifle. Once I finally spoke to someone, they took down my information, gave me a mailing address and told me to mail it in and they would inspect/correct the issue. They would not cover the $125 shipping fee that I had to pay to send the rifle to Savage. I also had a very difficult time finding a company that would efficiently ship the rifle.

Savage received the rifle (as per the shipper's notification) and after three weeks of calling for updates they informed me that the rifle would not be repaired, but they would send a new on once they received it from the manufacturer in the US. As many people are aware, there is a huge shortage on ammunition and firearms at this time… so I don't expect I will be seeing my rifle any time soon.
Now, almost two months later, I still do not have a working rifle. I have paid way more for it than I expected and I don't foresee a new one arriving any time soon. Bottom line, after two rifles having the same defect and the lengthy, pricy and frustrating process I am going through I will not be purchasing another savage rifle.

This is a review of Cabela Canada's policies. No idea what they may be like in the US, but this was my experience here. I have recently gotten in to hunting with my husband, and we just happened to be up in Barrie for a wedding in August. Which had to mean a trip to Cabela's! I was so excited to visit the retailer because of everything I had been looking at online. This is quite a trek for us, probably about 2.5 hours, so I wasn't getting there often.

Because I am new to the sport, I needed to buy A LOT of stuff. We spent a considerable amount that day, including on brand new cold weather gear for deer hunting for me. I loved the look of the OutfitHER line! It's just gotten cold enough to use it, and I had it on the other day for the first time. Huge disappointment! I might as well have been wearing plastic bags and banging pots together for how loud the material was. Not something I noticed in store because of how loud the store was.

When we called Cabela's about returning, because my husband was driving up that way, they told us we had three months from the purchase date. We were within that period, but that is still a bit of a short time considering the store sells product that you might buy in the spring but can't use until the winter hunt.

Either way, my husband took it back, tags and all, today. He didn't have the receipt, but did have our credit card statement from the purchase, again as well as the original tags.

Where the disappointment comes in. Cabela's is currently having a sale on this gear. So they only returned the amount of the sale price, not the full price purchase! Despite the fact this is a return for product dissatisfaction, and we clearly spent much higher on the product, the policy of Cabela's would not return at full price. The worst part was we only wanted store credit so I could turn around and purchase new gear, which was more expensive even then the full price of my original suit. And I would have spent the additional money to get the new product.

Now I do not even have enough to come close to the purchase of my new product. Because of this experience I will most definitely only use the store credit down to the cent, and will not be returning to Cabela's for gear in the future. Bass Pro has a much better return policy, as does SAIL, a Canadian outfitter.

Hugely disappointed by the poor policy

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