• CAFAGO

CAFAGO

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Overview

CAFAGO has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

29
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How would you rate CAFAGO?
Top Positive Review

“Thanks guys”

Reid R.
6/18/20

This is exactly how I got my tattoo stencil machine. It was cracked to the guts and sparked when I turned it on. They wil apparently refund or replace if I pay for shipping... I'm kinda sceptical you will even get it

Top Critical Review

“They pass off the goods as better than the reality”

Jakub H.
8/22/24

I paid for the tablet 10.1 inch Tablet 6GB+128GB 1960*1080 High-Clear Android13 4G Calling 10-Core MT6797 Processor 128GB. It actually runs android 7, kernel version 2019. The RAM is 8gb, but the external memory is fixed at 128gb. RAM will run out after uploading several larger files. The tablet stops working. The values are false, the network card serial number "0123...789ABCDEF" is very unusual. MTK6797 CPU is from 2016 Android security level 5 October 2019, but android 13 was released at 2022. Kernel version 3.18.35 is Android 7.

Reviews (354)

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customer service (28)
Thumbnail of user dmitriyk10
RU
1 review
0 helpful votes
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September 3rd, 2017

Acquired in the Cafago Xiaomi Mi Wireless Bluetooth Sports Earbud In-ear Earphone. Very satisfied with the goods, communication with the seller, fast delivery times. I recommend, I will buy more than once

Thumbnail of user vladimerb
RU
1 review
0 helpful votes
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September 26th, 2017

In the store Сafago I made a memory card order. I doubted whether my order will be delivered to me or not. Will the card work or will it be a fake. The card was delivered in three weeks. The map is origenal, it works. I'm happy with the order and the shop Сafago. And I advise everyone.

Thumbnail of user vip52
Texas
4 reviews
19 helpful votes
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November 15th, 2017

Received a defective phone with a usb port that will not securely/connect to usb cable port and easily disconnects with the slightest touch. The customer service is disgustingly horrible and they to convince you to accept a cheap 25 dollar refund on a 479 dollar cell phone. Good thing I went through a 3rd party payment center that will help me receive a replacement or refund. They operate under the parent company:
TOMTOP TECHNOLOGY LIMITED
*******@tomtop.com
*******8906

Tip for consumers:
do not buy ANY electronics form this site

Service
Value
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Thumbnail of user claudiod12
Italy
1 review
0 helpful votes
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September 18th, 2017

Excellent store to find many items with very special price. It looks like the Gearbest twin site. Original and quality products; I recommend Cafago and will buy again here.

Thumbnail of user alexz54
Philippines
1 review
0 helpful votes
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September 6th, 2017

Very good shop, fast express shipping for affordable money, this year you can buy stuff here without doubt. XiaoMi items are genuine and other goods are fine quality.

Thumbnail of user joem581
Croatia
1 review
0 helpful votes
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September 17th, 2018

I bought car DVR from them. I received damaged item, it has some dust under its lens. Also it was marked as FullHD 1920x1080 25fps, maximum resolution was 1280x960.
Customer service did not repy. And I had to open paypal dispute. I should return item to seller but shipping would more than 50% value of the camera.

Thumbnail of user tomasz8
Lithuania
1 review
0 helpful votes
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May 15th, 2020

Product didnt work, loose parts inside device and some parts felt off. Asked to send video of how device not working... A lot of emails, no refund, no repairs... Went to local repair shop, they told that part can't be soldered back as part fall of with solderpads... Very unpleasent experience with suport and company. Don't buy from this website or you will have totaly bad experience!

Thumbnail of user pedrob33
Spain
1 review
0 helpful votes
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September 4th, 2017

I ordered a xiaomi air 13.3" laptop from Spain at the best price in this moment and 18 days later i received and checked everything was Ok. I´ll include in my list of internet shopping sites.

Thumbnail of user samiri3
Azerbaijan
1 review
0 helpful votes
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September 11th, 2017

Ordered a power bank. After a few weeks I asked where it is. Answer: "oh, the parcel was returned. It cannot be shipped to your location" waiting for refund)

Thumbnail of user jimmyd63
Poland
2 reviews
0 helpful votes
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September 3rd, 2017

My first order and was succesful - no problems at all! It was delivered fast, package was secure. And I have to mention the prices, which are really good! Products were genuine, so big thumbs up!

Thumbnail of user vyacheslavg2
RU
1 review
0 helpful votes
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September 18th, 2017

Both of my orders came really quick. Promotions allowed me to buy at lowest price I could find. I can recommend this shop and definitely will buy again.

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Thumbnail of user traxn
RU
1 review
0 helpful votes
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September 10th, 2017

Excellent shop. Ordered Xiaomi Mi band 2. The parcel came quickly. The bracelet is original. Works well and conveniently. The price was the lowest online. Be sure to order more and advise friends.

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Thumbnail of user samantham1340
Netherlands
1 review
0 helpful votes
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September 16th, 2022

They pretend to send items but the tracking link does not work. The service client postpones continuously the solution of the problem and then, after months, they tell you there is no warranty.

Tip for consumers:
Do not buy from this site. It does not provide the legal warranty. It pretend to send items and it is false

Products used:
E bike

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Value
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Quality
Thumbnail of user marcop36
Italy
1 review
1 helpful vote
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September 2nd, 2017

I have made more than one order from this site and I have never had any problems. Fast shipping time great contact with the seller, in case of complications a great help. Recommended.

Thumbnail of user eugenyg
Ukraine
1 review
0 helpful votes
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September 4th, 2017

Nice shop! Ordered Xiaomi Mi Band 2 there with a great price, discount and points. Totally recommend! Flash deals are great. Standard Shipping with track RL*CH

Thumbnail of user georgea164
Pennsylvania
1 review
0 helpful votes
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December 20th, 2017

I love the high level of customer service. It made changed my mind-set positively towards purchasing online, got my order at the specified and stipulated time.

Thumbnail of user rudeyv
GB
1 review
0 helpful votes
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September 8th, 2020

Ok so i ordered a Xiaomi 1s Scooter from Cafago was supposed to arrive within 7 days it took a few more days than expected ( UPS service) from China to Germany via Poland to UK, my email that i sent to Cafago was bounced back i think due to internal servers, But... i received an absolutely 100% Genuine
Scooter and i am extremely happy, i was a bit upset due to the package arriving late but that is not the faulty of Cafago.com
You will get your products and they will be 100% genuine.

Tip for consumers:
Just be a little patient if ordering from U.K due to logistics but 100% genuine product

Products used:
Xiaomi model 1s scooter

Service
Value
Shipping
Quality
Thumbnail of user grzegorzd
Poland
1 review
0 helpful votes
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September 10th, 2017

I've bought Xiaomi Mi Band 2 in this shop and I received it without any problems so I'm very content and I will buy another things in this store in the near future for sure. In my opinion you can feel free to buy a lot of items in CAFAGO!

Service
Value
Shipping
Quality
Thumbnail of user richardl1376
Ohio
1 review
1 helpful vote
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February 2nd, 2021

I purchased a drone from them. It was a SJRC F11 PRO 4K, which flew away lost connection and flew away on my first flight. Customer Service basically blew me off. I told them I wanted to buy another drone from them but they said no. I would have to buy another bundle. I told them to go to hell with service like that. I don't even want to deal with them anymore. Terrible service.

Products used:
RC drone

Service
Value
Shipping
Returns
Quality
Thumbnail of user cyrilles2
France
1 review
1 helpful vote
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August 14th, 2017

The delivery process had an issue and the order was never delivered to me.
No proactive contact from CFAGO to tell me that they have an issue.
I contacted the CAFAGO customer service and still waiting for an answer.
Now chasing Cafago to be reimburse and I think I will have to take legal action against them if I want my money back

Thumbnail of user reklama
RU
1 review
0 helpful votes
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October 10th, 2017

It works like a charm. Thank you for a good service. Fast shipping and best prices. Will buy from them more. I've already bought some flash cards and a camera.

Thumbnail of user userl1
Czechia
1 review
0 helpful votes
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July 13th, 2020

I have ordered a product that was in stock according to Cafago, I have received an email from them that they will dispatch in 1-2 business days as promised. This happened almost 3 weeks ago and my order is still not dispatched because they don't have it on stock. They also forgot to inform me about this, so I had to contact them after two weeks to know what is happening. They were quick to respond to my email, however, they didn't inform me when will be my order dispatched and asked for my patience. I still don't have my order. This is bad practice and stating something is in stock then promising something (yes that was the wording they used, they promised to dispatch in 1-2 days), not keeping the promise, not informing about the delay and its cause, not knowing themselves when my order will be ready, all too very bad or just amateur. I think this might be the first and last order from this website even if my order arrives in the future. Luckily they use PayPal, so I can open a dispute with them if I don't get what I ordered and try to get my money back at least.

Tip for consumers:
Only order things from this site you don't care when or if you eventually receive. Use PayPal to be able to dispute bad orders.

Service
Shipping
Thumbnail of user davidm2108
Czechia
1 review
2 helpful votes
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July 29th, 2019

The company can be good, they offer a lot of cheap stuff, but they pay people 1$ for every positive review you write and send them. So even it could be good, all the reviews can´t be trusted.

Thumbnail of user robertb3682
Virginia
1 review
0 helpful votes
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September 18th, 2020

Received a digital thermometer as ordered. IT DOESN'T WORK. The reading is 2-4 degrees too low every single time. They won't refund the $. Broken product, poor customer service. BEWARE

Thumbnail of user raulm32
Spain
1 review
0 helpful votes
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December 8th, 2017

Scammers. I bought a 128gb card guaranteed by Cafago and it turned out to be a scam. He opened a claim for Paypal. Now they are sending emails received points for positive votes.

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About the business

Cafago bietet eine weltweite Abdeckung von Produkten wie Handys, elektronischen Ger?_ten, Spielzeug und Sportartikeln f?_r Technikliebhaber zu unschlagbar g?_nstigen Preisen.

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