I placed an order on November 24,2020 for four calendars to give as Christmas gifts. This was two days before Thanksgiving. While the website for Calendars.com stated it might take between 5-7 days to ship the order, it took two weeks! I called customer service on Monday, December 7 and found out all four calendars were packaged and ready to go (I've no idea how long they'd been at that stage of preparation) but they wouldn't be shipped for another 2-3 days, however I could pay for expedited shipping. No way! They actually shipped two days later but it's now been a week and a half and I'm still waiting! UPS started the process, only to hand it off to the USPS. I need to ship one of the gifts to another state whenever I receive so that gift will not be arriving in time for Christmas! Terrible, terrible service on the part of calendars.com and I will never order from them again. I should have ordered from Amazon as I originally intended
Will never order from here again. Ordered on 11/29, and package is currently sitting at the post office for the last 2 days because calendars.com did not want to pay the extra money to have UPS deliver it. Unacceptable. Also, they offer a 30% discount if you spend a certain amount, but they won't apply the discount automatically, so unless you see the code, they're hoping you miss it, and i did. I ended up paying more than the next guy. Sending a calendar shouldn't take over 2 weeks. Now I have to hold off on sending my 91 year old grandma her Christmas package because of this stupid item. I either have to send it separately and spend an extra 15 dollars on shipping, or wait on sending everything and risk it not getting there on time. Will never shop at a place this this again.
Hello Amanda,
If you wish to provide your order number, I would be happy to research your issue.
Sincerely,
Christi Graybill
VP Operations
I ordered a calendar on November 20. I received a UPS Tracking number and when I try to track my order, it shows that it was "awaiting carrier pickup" as of Nov. 20. Obviously, it has not yet been shipped and I doubt it ever will be. I wish I'd read this company's reviews before I ordered. I feel I've been scammed.
I show your package was delivered on 11/26/22. I will be happy to issue a full refund for the item you did not receive. It could have been misdelivered or stolen.
I have ordered Lang Calendars for 20 years. Ever since they became Calendar.com I have had nothing but problems with the calendar sizes. Just tried to preform a return and was told it is up to me to get their product back to them before the refund could be processed, They do not help with labels or anything, Customer service was no help at all. I will not be ordering from them ever again.
Hello Joyce,
We were not a member of SiteJabber and were not aware of your review. Lang began publishing a slightly smaller version of their calendars a few years ago. To ensure you order the correct size please look at the product's description for "Designed for LANG frames." I am sorry for the confusion. Was your issue addressed? If not, please reach out to our customer service team at gethelp@calendars.com and let them know Christi Graybill instructed you to contact us.
Sincerely,
Christi Graybill
VP of Ecommerce Operations
800-366-3645
I went to an order a calendar for Christmas as I have every year for the last 10 years. The site would not let me proceed because it said I was have the item shipped to a PO box. Which I was not. Used the chat app to get help from a person. After 40 very frustrating minutes, the person said they could not help me. Told me I should call Customer Service. I have now been on hold for over an hour and still no help in sight.
Hello Bob,
If you're not shipping to a PO Box, just click the Next button under your shipping address to advance through checkout. The message is simply informing customers who do ship to PO Boxes that that particular product is ineligible. It is only eligible for a physical address.
I am very sorry for the confusion.
Sincerely,
Christi Graybill
VP Operations.
I have ordered calendars from this company for the last several years and have never had a problem. Well, things have changed for the worst. They must have sold out to another joint or else some jerk is running this two bit operation now. I ordered my calendar on December 5th of this year and here it is, December 26th and still no calendar. Of course they manage to take my money right away. Won't EVER do business with them again and neither should you. Very disappointed. They may have taken my money this year, but never again.
I ordered a calendar from www.calendar.com on Dec 10. It was supposed to arrive on Dec 17. It never came. The calendar is a Christmas present. I tried calling them and sending emails, but there was no response. They obviously want to keep my money but not deliver a calendar. I hate it when online shops take advantage of the consumer!
I was hesitant to shop on the site after reading all these reviews, but Calendars.com provided me with excellent customer service. I first had an issue with changing my shipping address. The CSR helped me. She walked me through every step to ensure I got the best deal for my order. She also provided me with a cheaper shipping rate! ($3.00 from $6.99)
Will definitely be ordering from them again :) THANKS MARIBEL!
I am telling you to run as fast as you can from this company. The shipping prices are ridiculous and the customer service is non nonexistant. Not sure they even care. Was on hold for 3 hours and I finally gave up. Last time is was 6 hours and then they finally called back but my phone silenced the call thinking it was a scam. When I finally did an online chat they said I was out of the time frame! Run, do not walk away.
Hello Suzanne,
I am so sorry you had a negative experience. We had some challenging staffing and shipping issues this past year related to COVID. Please reach out to our customer service team at gethelp@calendars.com or 800-366-3645 and mention sitejabber. We will see what we can do to make the situation better.
Sincerely,
Christi Graybill
VP Ecommerce Operations
I have been scammed! I ordered 4 calendars for Christmas presents. I ordered them on 12/6/21. It is now 12/20/21 and I have not received them. I gave them my correct mailing address. I tried calling the Customer Service number and was on hold for over 1 1/2 hours! I never was able to talk to anyone! I want my money back! DO NOT ORDER from this company! It is a SCAM!
Hi Donna!
We are sorry to hear you have not received your order as expected. To better assist you, could you please provide your order number and/or the email address associated with your order? I will be more than happy to research this for you! You can email me directly with this information at gethelp@calendars.com, if preferable. I hope to hear from you soon!
Sincerely,
Stephanie R.
Answer: Have no clue. But if there is one there is bound to be others.
Answer: There is a huge selection of calendars. I have bought calendars from this site for years.
Answer: We're a legitimate company. I personally have worked here since 2003. We also operate the Go! Games, Toy, and Calendar stores in the mall.
Calendars has a rating of 2.1 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Calendars most frequently mention customer service, business days and credit card. Calendars ranks 15th among Calendar sites.
Hello Beth,
I am so sorry you had such a negative experience. Were your issues resolved? If not, please contact our customer service team at gethelp@calendars.com or call 800-366-3645. Please mention your negative review on sitejabber and we will see what we can do to make the situation right.
Sincerely,
Christi Graybill
VP Ecommerce Operations