Ordered one large calendar and one small calendar. I received a large version of the one that was supposed to be small and did not receive the large one at all. This was a 38 dollar purchase for which I received nothing that I ordered. I sent two emails to their customer service and waited 5 business days for a response and nothing. I gave up and ordered from Amazon which is what I should have done in the first place and will from now on.
I ordered 5 calendars on11/27/20, none of which have been received to date. I cancelled the order via a chat on 12/23/20 and they said my refund would be issued in 1-5 days. To date I have not received a refund. I have an ongoing dispute with them through Paypal.
Hello Sandy,
I am so sorry you did not receive your calendars. Did you receive your refund? I suspect the folks who issued refunds were slightly behind in December. If you have not received your refund, please reach out to our customer service team at gethelp@calendars.com or 800-366-3645.
I apologize for the negative experience.
Sincerely,
Christi Graybill
VP Ecommerce Operations
I ordered a calendar over 2 weeks ago and still have not received it. I have called and emailed customer service and they could care less. I will NEVER order from them again and do not recommend anyone use them. This is the worst online purchase I have ever made.
I received a duplicate order for which I was charged twice. I attempted to be reimbursed for the cost of shipping to return the duplicate order. I spoke with Bonnie and Marlene who both refused to acknowledge any wrong doing by Calendars.com. Neither of them have any concept of customer service! They were both extremely rude, and condescending, ultimately refusing to cover the return shipping cost. I normally purchase calendars yearly from this company, but never again!
Calendars.com is an inventory management and order fulfillment disaster. I placed an order on December 8 for about 8 calendars, some of which were gifts for Christmas. After I placed the order, some of the choices were listed as unavailable, even though they were listed as available when I placed the order. As we sit here today a month later, I have received nothing. My order was basically lost. No follow-up. No customer service. Just excuses and shrugs. I will never order from this site again.
Ordered a calendar 02.12.2018
Stated as item shipped 04.12.2018. Money taken via Paypal and I was given a DHL tracking number.
It worked out only an online shipping lodgement was ever created and the item was never physically shipped!
ABSOLUTE SCAMMERS... BEWARE!
The site is a joke when it comes to tracking an order... just pathetic. I had to search all over before I could find the link to my current order, and when I tried to email the company to complain, they said my email addresses didn't match (which they did... just a way to avoid having a complaint register). This is the last order they will receive from me!
I have been a customer for several years. I tried last week to order a calendar and planner. I could not sign in. Sent email address and they came back and stated that they cancelled my email as requested. I DID NOT REQUEST THIS. I asked for help in changing password. Company doesn't care - customer service is the worst. Do not use this company
Hello Patricia,
I'm so sorry we missed the mark on resolving your issue and you had trouble logging into our site to place your order. I would love to follow-up with you if you are open to that, if you would email gethelp@calendars.com with Attn: Tricia B in the subject line, including what you were attempting to order, and a phone number I may contact you at, I will investigate this issue further for you.
Sincerely,
Tricia B.
Like other customers, I ordered two calendars but was only sent one. The packing slip listed one item so I assumed the second calendar was elsewhere on route to me, but it wasn't.
I contacted their support and was told that I both calendars were listed as "shipped" to me. When I informed them that I was only sent one calendar, the support staff *graciously* offered to "replace" the item that was missing but added "this is a one time courtesy" so if any of my future orders were missing an item, I would have to file a complaint with USPS to do anything about it.
What f*ckers. Just taking our money and refusing to do anything their internal negligence. When I need new calendars next year, I will take all the extra time I need to look *anywhere* else.
Dear Simon,
That is not our policy. I am sorry you were told it was a one time exception. Please contact our customer service at gethelp@calendars.com or call 800-366-3645 and mention sitejabber. We will see what we can do to make things right.
Sincerely,
Christi Graybill
VP Ecommerce Operations
I ordered many calendars when calendar. Com had a great sale
Order accepted and I had a confirm number.
I just checked today and it said ERROR!
They said reorder when I did reorder it was more expensive than the original order.
Sounds a little fraudulent to me.
Very skeptical about reordering as I was on hold for 15 minutes and no pick up on phone call
Hi Michael! Do you have an order number I can check for you? Or, please call us at 1 800 366 3645, or use Live Chat, so a customer agent can check on your order for you. We are now open extended hours for the holidays, with phone and chat assistance available Monday through Saturday, 8am-6pm, cst.
Sincerely,
Sarah B
Overview
Calendars has a rating of 2.1 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Calendars most frequently mention customer service, business days and credit card. Calendars ranks 15th among Calendar sites.
- Visit Website
- Austin, TX, United States
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Patrick,
I am very sorry if you order was incorrect. Please provide your order number, so we can look into your issue. Without that information, I am unable to assist you. If you would like faster resolution you may contact us directly at 1800 366 3645 or Live Chat. We are still, currently trying to catch up on emails, and your emails WILL be responded to, once we get to them. The wait time on the phone and chat in November and December can be very lengthy, as this is our busiest time of year. At this point in January, that wait time has been drastically reduced.
Thank you in advance,
Sarah B