Like other customers, I ordered two calendars but was only sent one. The packing slip listed one item so I assumed the second calendar was elsewhere on route to me, but it wasn't.
I contacted their support and was told that I both calendars were listed as "shipped" to me. When I informed them that I was only sent one calendar, the support staff *graciously* offered to "replace" the item that was missing but added "this is a one time courtesy" so if any of my future orders were missing an item, I would have to file a complaint with USPS to do anything about it.
What f*ckers. Just taking our money and refusing to do anything their internal negligence. When I need new calendars next year, I will take all the extra time I need to look *anywhere* else.
I ordered many calendars when calendar. Com had a great sale
Order accepted and I had a confirm number.
I just checked today and it said ERROR!
They said reorder when I did reorder it was more expensive than the original order.
Sounds a little fraudulent to me.
Very skeptical about reordering as I was on hold for 15 minutes and no pick up on phone call
Hi Michael! Do you have an order number I can check for you? Or, please call us at 1 800 366 3645, or use Live Chat, so a customer agent can check on your order for you. We are now open extended hours for the holidays, with phone and chat assistance available Monday through Saturday, 8am-6pm, cst.
Sincerely,
Sarah B
Never buying calendars online here again. They advertised free shipping that's BS! They don't indicate on the website that it's US dollars.
I was charged $19 shipping, for something that should have been free shipping. An order that should have been a $31.50 cost me $74.50.
When I ordered, the products were in stock. Three days later, my order was cancelled, without notification, because they were suddenly not in stock. This was one week before Christmas. They also didn't reverse the charge on my card until after I complained.
Placed order on Dec. 1,2017 Charged 46.54 USD by PayPal, for 3 calendars.
Dec. 4 when they shipped, I was charged 51.70 USD by PayPal, for 2 calendars!
PayPal is of no use. They want me to pay return shipping to get refund.
Why not refund me the difference between 2 & 3 calendars of the original invoice.
I believe they perpetrated a fraud, by changing the amounts without my agreement.
I tried to order this morning and could not get it to accept the coupon code for a 35% discount. Tried to do it 6 more times and finally gave up and tried to call them. Chose to have them call me back. Waited almost 6 hours and after several attempts got the site to take the code. Don't count on customer service, because they don't have any!
Hi Dean!
We are sorry to hear you are experiencing technical issues within our site. We are working on getting this resolved! When are you ready to place an order, please give us a call at 1-800-366-3645 (8:00AM - 5:00PM, M-F CST.), The agent will apply the same promotions/discounts you may have missed out on. We hope to hear from you soon!
Sincerely,
Stephanie R.
Problems started with simply trying to reset forgotten password to login. Customer Service recording says over an hour wait time. Left message for callback, never happened. Used different email, sent order for 3 items. One item sent was not what I ordered. I ordered a Seaboard Seawall calendar, they sent a Seasons calendar. Again, can't reach customer service and they expect me to pay to ship it back. Will never use these guys ever again.
Hello Steve C.,
I am so sorry you had such a bad experience. Were you able to get your issue resolved? Please contact our customer service team at gethelp@calendars.com or call 800-366-3645 and mention your negative review on sitejabber. We will see what we can do to make things right.
Sincerely,
Christi Graybill
VP Ecommmerce Operations.
I placed my original order 11/1/19 and received an email that it was sent. After 2 weeks of the tracking never updating, I emailed them and they said the item was on backorder until 12/6 and to send them an email again then to have one sent to me. I waited until 12/6 and the product I ordered isn't even on the website at all anymore so I chose a replacement, which i again received an email stating it was sent 12/7, yet it doesn't even show it has been picked up by UPS 10 days later now. I have sent another email, but assuming I'm never going to see any product arrive at my house.
I made a mistake on an order and contacted them within hours (which was not easy) I asked them to cancel the order they refused to on the basis that it had been shipped. The order did not arrive for 3 weeks.
I ordered calendars from calendar.com and they sent them USPS. I have all mail and packages delivered to a business. The USPS delivered the calendars when the business was closed and they were stolen. Calendars.com is liable for the negligence of its delivery service - I cannot make a claim with the USPS because I have no relationship with them. I have called (on hold for an hour twice), tried to chat (never answered) and emailed several times to resolve the issue but calendars.com never answered
Hello Karen,
What is your order number please? I will be happy to help you with this.
Overview
Calendars has a rating of 2.1 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Calendars most frequently mention customer service, business days and credit card. Calendars ranks 15th among Calendar sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Simon,
That is not our policy. I am sorry you were told it was a one time exception. Please contact our customer service at gethelp@calendars.com or call 800-366-3645 and mention sitejabber. We will see what we can do to make things right.
Sincerely,
Christi Graybill
VP Ecommerce Operations