This company is complicit in the erasure of American history! Not only do they no longer carry the Legends in Gray calendar, as of 2023 they will no longer carry any "Civil War" titles. Shame on this company for trying to whitewash the most pivitol time in American history!
I placed an order on July 07 for three calendars. To date I have only received one calendar but have been charged for two. Recenttly I received a calendar that I did not order. Several email messages to Customer Service have been ignored but their sale ads keep coming. I will soon file a complaint with the BBB in Austin, Texas, contest the charges with my credit card company and consider a lawsuit for negligence and fraud against Calendars.com.
Hello William,
Were you able to get your issue addressed? I am sorry you had such a negative experience. Please contact our customer service at gethelp@calendars.com or call 800-366-3645 and mention sitejabber. We will see what we can do to make things right.
Sincerely,
Christi Graybill
VP Ecommerce Operations
Ordered on 11/24/18, shipped on 11/30/18. UPS tracing says gave it to the post office (USPS) on 12/6/18, USPS says "On it's way to USPS" on 12/5/18 no other update. On hold for 18 minutes and counting probably to hear we shipped it can't do anything. At this point just want a refund. What a rip off!
I made a pre-order for a funko pop that was supposed to be released 3 weeks ago. I have not gotten any updates on when it will be shipped, even after 3 weeks later and the item says it's in stock. I have sent emails asking for a status update on when this will ship out and I am currently on hold on the phone for over 3 1/2hrs and no one has picked up. This company doesn't care about it's customers and retaining them for the future.
Hello Tim,
We care very much! I am so sorry you had to hold for so long. Sometimes the Funko release dates change. In the case of last year's Pop, I know there were some logistical issues related to COVID. Please let us know if your issue was not resolved by emailing gethelp@calendars.com or calling 800-366-3645. Please mention you posted a negative review on sitejabber.
Sincerely,
Christi Graybill
VP of Ecommerce Operations
I placed an order and did not receive an email confirmation. I did not take my order number down. I have been on hold for an hour and half.
Plus left my telephone number yesterday so they can call me back. No return call.
Dear Susan,
That's odd. Did we have your correct email address on file? This past year was a challenge from a customer service and logistics perspective. I am sorry you had a negative experience. Please contact our customer service at gethelp@calendars.com or call 800-366-3645 and mention sitejabber. We will see what we can do to make things right.
Sincerely,
Christi Graybill
VP Ecommerce Operations
If I knew the order of Calendars I ordered was going to take this long; I would of ordered from Amazon. At least you don't have to wait this long. I should of read the reviews first.
Hello Ed,
Thank you for your feedback. We apologize for the lengthy hold time to speak with a customer service agent over the phone. We get the vast majority of our calls every year between the months of November through January. If you attempt to contact us during those months, the wait time will be extremely long. This is even with us hiring temporary, additional staff for both our call center and our warehouse. If you call, chat or email us any other time of the year, you will be assisted much more promptly. Were you able to obtain assistance with your issue? If not, please call us at 1 800 366 3645, via Live Chat or via email, gethelp@calendars.com, with your order number, and we will assist you further.
Sincerely,
Sarah B
Over two weeks since I ordered an expensive wall calendar and not has not arrived. According to UPS it has not even shipped yet, despite a shipping label having been created. Calendars.com has been totally unresponsive to all inquiries. This is the 2nd year I have expeienced problems with this outfit. I guess I have learned my lesson this time.
They advertise free shipping on orders over $35 - but not if you are in Alaska, Hawaii, etc. I wanted what I was ordering for presents and I paid their shipping charge of $29.95. I placed my order the 2nd week in November and did not receive my order until December 24 - just a little late since I needed to mail them out of state. They shipped by a special service they have between UPS and or FedEx, but then those carriers deliver your order to the post office for delivery. Calendars.com could have just as easily put my order in a medium (or even a large), flat rate USPS box (the USPS will pick up orders to mailed from their facility if they request it) and it would have been here in 4 days and cost less than what they charged for the 6 week delivery time. Two reasons not to buy from here again - no free shipping as advertised and method of shipping. To bad they don't think Alaska and Hawaii aren't part of the United States.
Thank you for your feedback.
We recently became members of SiteJabber and were made aware of your review. You are correct. We only offer Free Standard Shipping to the contiguous 48 states and APO/FPO. We do utilize DHL, UPSMI, and SurePost to inject packages into the mail stream depending on what the package contains. Expedited shipping goes out UPS.
The delivery times were a challenge last year and early this year as USPS was woefully understaffed and COVID outbreaks in facilities caused some pretty massive delays that were out of our control.
Please contact our customer service team at gethelp@calendars.com or call 800-366-3645. Explain the situation to the representative and we will see what we can do to fix the situation. I will let them know we may have some calls from customers who placed reviews on sitejabber so they are aware.
I am very sorry for your negative experience.
Sincerely,
Christi Graybill
VP Ecommerce Operations
I had someone come into the store in Wetaskiwin I work in. He came in and said I am selling calendars for stars. I politely told him I was fron Edmonton and I already purchased one. Instead of him saying thanks for your support, he basically rolled his eyes at me and brushed me off. "Stars" you should thank your salesman because I will not be supporting you anymore!
I created an account and ordered a calendar. I received an email to my personal email address confirming the order. It was supposedly shipped within 2-business days to my office, but later I found out that the post office had returned it because it was "undeliverable", whatever that means. I was charged to my bank account. I went to log into my account with Calendar.com, using my same email address, and it says that no account exists. There's no phone number to call anyone. Chat doesn't work. I'm disputing this with my bank.
Hi Geneva!
We are sorry to hear you have not received your order as expected. To better assist you, could you please provide your order number and/or the email address associated with your order? I will be more than happy to research this for you! You can email me directly with this information at gethelp@calendars.com, if preferable. I hope to hear from you soon!
Sincerely,
Stephanie R.
Overview
Calendars has a rating of 2.1 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Calendars most frequently mention customer service, business days and credit card. Calendars ranks 15th among Calendar sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Haley,
Thank you for your feedback. We appreciate you taking the time to let us know how you felt about this, although this is not entirely accurate, as we DO carry Civil War themed calendars on our website. For example, there is one made by Ziga Media that is still in stock on our website right now. We are no longer going to offer the two Civil War themed wall calendar titles specifically made by Lang, but no decision has been made to stop offering other calendars featuring the Civil War on our website. I agree it is imperative to value history and learn from it, and I want to reassure you it is absolutely not our intent to participate in any erasure of American History. We sincerely appreciate you giving us the opportunity to address this concern with you. Thank you kindly!
Sincerely,
Sarah B