• CamerasAndParts

CamerasAndParts

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Overview

CamerasAndParts has a rating of 4.5 stars from 127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CamerasAndParts most frequently mention lens error, battery door, and great service. CamerasAndParts ranks 4th among Photography Equipment sites.

  • Service
    31
  • Value
    31
  • Shipping
    31
  • Returns
    11
  • Quality
    31
How would you rate CamerasAndParts?
Top Positive Review

“I've had two repairs from this place and both were...”

Don C.
1/27/11

I've had two repairs from this place and both were fine. Some suggest poor communication from them and while I can say they didn't sweep me off my feet with communication, they were nice and polite and they do reply. One thing to note is that most all of these shops are about the same with communication. Cameras and Parts doesn't hold your hand and rub your belly during the process of the repair. Keep in mind, if you pay Canon about double the price, they won't do that either. Some people should grow up and get back to reality. For anyone out there who has a reasonable sense of mind, Cameras and Parts does a good job on repairs and they have better pricing than most any other place. I can confidently recommend them based on two good repair experiences.

Top Critical Review

“BEWARE!”

ron s.
8/27/14

BEWARE! They have had my camera since early May 2014. They answered 1 phone inquiry in early July. They have not responded to numerous phone calls, emails and a certified letter. They have my $500 camera and it appears to now be stolen as of 8/27/2014.

Reviews (127)

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Reviews that mention popular keywords

lens error (13) service (55) repair work (4) battery door (7) communication (9) power problem (3) repair place (3) lens problem (3) el paso (4) installation instructions (3)
Thumbnail of user mitchc14
India
1 review
4 helpful votes
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August 13th, 2014

I went through this site to get a dc / dc circuit board for my camera. Although the part had no instructions whatsoever on how to install it, I managed to get it installed. When I spoke to one of their technicians by phone, he was very helpful and walked me through it. I still dock them one star because if you by a part, I feel it should have installation instructions. I would still use them again for a future purchase.

Thumbnail of user jeds
District of Columbia
1 review
14 helpful votes
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November 4th, 2010

I chose www.camerasandparts.com for my powershot repair to be done. They did a hell of a nice job. Their communication is not the greatest and not the worst but everything else is better than I would have expected. I'm not sure why but my camera seems to work better than before it broke, mostly the lens is just smoother now. I actually think it had a lens problem from day one but I never took it back. I would choose this place again.

Thumbnail of user danp38
Italy
2 reviews
5 helpful votes
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August 13th, 2014

I just had my G9 break on me. It had no power for the first time ever. It was well cared for so it was upsetting to just have it fail. I used this place Cameras and Parts for the repair. Things went excellent, got it back, cleaned, repaired and serviced for $89. My wife and I are very happy with the process. Turnaround was fast too!

Thumbnail of user aharonv
RU
1 review
0 helpful votes
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January 8th, 2015

They did a very good job repairing my camera. They were fast and the best price I was able to find. The camera has been working like new after they fixed it for a no power problem. My camera is the Canon G9 model

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Thumbnail of user jimb187
Alaska
1 review
0 helpful votes
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December 28th, 2015

I live in Alaska. Last year I flipped my Kayak, and my Canon G9 and I were soaked for a solid fifteen. Minutes. One call to CameraAndParts for guidance, a quick mail off, and in two weeks I was back shooting wildlife. These guys are PROS! Trust them and you will be Happy. Honest and Trustworthy!

Thank again Jim

Tip for consumers:
Call these guys FIRST!

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Thumbnail of user evant5
Utah
3 reviews
6 helpful votes
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October 31st, 2012

The part that ordered arrived. So I go to install it and I have no idea what I am doing. It's not as easy as it seems and they do not provide any step by step instructions. I took it to a shop locally and they charged mr to install the lens. It's working so I'm satisfied. I just would prefer they include the steps on how to take it apart and install the part. The local shop told me that when they order parts from their various vendors, they don't get instructions either. I had just assumed it would have had that. It's working fine though so everything is good. Thanks

Thumbnail of user trisham6
Louisiana
1 review
0 helpful votes
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March 18th, 2015

After dropping my G15 it displayed a lens error message. I was recommended to Cameras And Parts through a local store. The repair was done very quick (3 days), shipping back was just as quick. My works better than ever. I will use you again if I ever need a repair in the future. Thank you to all of your staff. It was a very good experience having my camera repaired there.

Thumbnail of user ammirs
Switzerland
3 reviews
4 helpful votes
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November 6th, 2014

I am happy to express my gratitude to cameras and parts for repairing my camera. You don't miss a beat on service. It all went above my expectations and you were the best price that I could find for the repair. It is not common to receive such good service in todays day and age but you delivered. Thank you kindly the good service you extended. I will be certain to recommend you to others.

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Thumbnail of user rohitc
Canada
1 review
13 helpful votes
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October 1st, 2012

I purchased a circuit board for my camera through their website. The shipping took a little longer than I had hoped for but since I am not in the US, I know Thr shipping delay might not have been their fault. When I received the part it was very easy for me to install. My camera turned on once again and been for nicely ever since. The only concern was the shipping time which was more than two weeks. They did send it priority us mail service but it wasn't fast or priority as I would have expected and liked. I would buy from them again though. I would also recommend them, especially to customer in the united states.

Thumbnail of user richardv24
New Jersey
1 review
1 helpful vote
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August 24th, 2015

Very satisfied. The service was great and I got the camera back in a very short time.
It works perfect and is better than new. There cost to repair the camera was less than I found any place else and I would highly recommend them to anyone that has a problem with their camera.

Thumbnail of user jeffreyg5
Canada
13 reviews
30 helpful votes
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November 3rd, 2012

I can't think of a word better than perfect to describe my experience. I dropped my camera and not only got a lens error but I also bent the part on the front that was pushing into the lens. This was part of the whole front of the camera. They straightened that so perfectly and repaired the lens. It's working so great now and the lens is smoother than I ever remember it being. Use this place if you need a repair. They're quality of workmanship is just above and beyond!

Thumbnail of user stevec141
Montana
1 review
0 helpful votes
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March 17th, 2016

I have a canon power shot As720 IS and for many years. I have a brand new camera as tho I just bought it. Had a very minor problem when it was returned and they jumped on it immediately over the phone and now---no problem.
I can't recommend highly enough with all my friends. A super concerned business

Thumbnail of user katet3
GB
1 review
15 helpful votes
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November 21st, 2010

I can only speak great about them. My father used them back in '09 to do a repair and his experience with them was perfect. Iused them and just received my repaired camera back earlier in the week, it's perfect and cleaned thoroughly which is nice. Don't hesitate to go with this place, they do outstanding work and their pricing is more than fair. My father asked me to post a kind word on here for him to so I am including it here; We are both completely happy and wopuld recommend them highly.

Thumbnail of user oscarc4
New York
4 reviews
17 helpful votes
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September 22nd, 2012

I ordered the dc dc power board from this site to repair my Canon G9. The part arrived fast and it was well packaged. It was not too difficult to install and it hot my camera up and working again. I'd recommend them.

Thumbnail of user donnap20
Switzerland
4 reviews
5 helpful votes
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November 7th, 2014

The service here was terrific; They helped us out big time and as a result, we had the camera repaired before our upcoming baby shower. They are nice and do repairs very well. We were very impressed with the service they gave us.

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Thumbnail of user donaldh24
GB
1 review
3 helpful votes
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September 17th, 2014

I had such a nice dealing with these folks! My G9 quit working because of a no power problem. They explained everything to me in detail and I learned this was caused by a screw getting loose within the camera that shorted the device out. They locktite and taped the screws so it won't happen again and they serviced the camera very thoroughly. The turnaround time was very fast too. I am satisfied to the fullest, this is a great place to have a repair done.

Tip for consumers:
Use them with confidence. The work was perfect and fast. Pricing was the best I'd found. I am very happy with my repair through them and I'd use them again in a heartbeat!

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Thumbnail of user marthab18
Texas
1 review
0 helpful votes
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November 13th, 2014

If you are looking for someone to fix your camera, I highly recommend Cameras And Parts. I am grateful because, they fixed my camera. I got great customer service and they sent my camera back quickly. It works great now.

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Thumbnail of user lisat5
California
1 review
22 helpful votes
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October 28th, 2010

I used this placed to have a canon sd850 fixed which had a lens problem. They did great work with no sign that the camera had been taken apart and worked on. I liked that about it. Cleaning was also very good and the price was great. I recommend them to those that need a camera repaired well.

Thumbnail of user tylerb13
California
5 reviews
14 helpful votes
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October 2nd, 2012

The part I ordered got here fast. I wish it was a little bit cheaper though. It did install easily though and my camera is working perfectly again. That's pretty cool. They don't give instructions though to install the part but with a little thought, I was able to get it installed and working. They were pretty good overall I only wished cameras parts were a little cheaper since I'm a student.

Thumbnail of user theal
Illinois
1 review
1 helpful vote
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November 14th, 2014

My broken camera was repaired by CamerasandParts. They did an excellent job with my camera. Gone out of there way to clean inside and outside of my camera. Now my camera work like the day I just got it out of the box.

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Thumbnail of user deanh6
Oklahoma
1 review
12 helpful votes
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September 10th, 2012

I ordered a new battery door for my camera. The price was quite good and they shipped it fast but they don't send any installation instructions.

I thought it would be easy to install but it wasn't. I thought it would just clip on or something but no luck with that.

I wound up emailing them for help on how to install it and they called me back pretty quick. There was a trick to putting it on the camera, it actually twisted right on. Once the woman I spoke to walked me through installing it, it did go right on easy enough.

They were polite and helpful but just including some written instructions would have made it easier to install the part myself.

All in all, it was a positive experience and they were very nice to deal with.

Thumbnail of user evelyns3
Sweden
1 review
18 helpful votes
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November 5th, 2010

We chose this place to get are camera repaired. It's the Cannon SD1100 Powershot. The only thing I didn't like is they are not pro-active when it comes to emailing. In other words, if you don't email them then the only thing you get is automated emails which take you to a repair status page for your camera, which I might add was not completely accurate on the eta. That was my only gripe.

With regards to the work they did on our camera, that was as good as anyone could expect. They do perfect on the repairs and the camera is cleaned throughout which we liked. They take a few weeks which was fine, we called around first and found most other places admittedly take longer.

I would recommend them to anyone who needs to have a camera repaired. The really clean the camera well and their quality of work is really above great for my standards. Communication could be better but it was acceptable. I'd use them in the future again and recommend them to others as well.

Thumbnail of user dirkv2
California
1 review
9 helpful votes
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October 5th, 2012

My part arrived fast even though I am ordering from outside of America. I have to pat duties in my country when I received it. They send it fast and the part was good to install. The part has fix my camera.

Thumbnail of user toddj6
California
1 review
9 helpful votes
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November 2nd, 2012

Cameras and Parts did a good repair and service but forgot to send back the lens cap I had on my camera. After I let them know they located it and sent it back fast and did apologize. That was my only gripe, aside from that they did an awesome repair. Also they cleaned the camera up extrememly well. The lens cap thing was the only thing that kept it from being a perfect experience. I would use them again without hesitation.

Thumbnail of user syliviam
Texas
6 reviews
17 helpful votes
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November 17th, 2014

I had both my Canon G10 and my G12 repaired at this place. Their service is the best I've seen for an online retailer. They repaired and serviced up two cameras for the cost that the local shop wanted to repair one. I'm one to highly criticize if things aren't perfect. For once a retailer impressed me on service. Use them without hesitation. The repairs were both done perfect and their customer service was a nice compliment. I will recommend them to anyone. Service is what I look for, Cameras and Parts exceeded all of my expectations on Service. Thank you, you will be highly recommended by me.

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