• CamerasAndParts

CamerasAndParts

Write a Review

Overview

CamerasAndParts has a rating of 4.5 stars from 127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CamerasAndParts most frequently mention lens error, battery door, and great service. CamerasAndParts ranks 4th among Photography Equipment sites.

  • Service
    31
  • Value
    31
  • Shipping
    31
  • Returns
    11
  • Quality
    31
How would you rate CamerasAndParts?
Top Positive Review

“I've had two repairs from this place and both were...”

Don C.
1/27/11

I've had two repairs from this place and both were fine. Some suggest poor communication from them and while I can say they didn't sweep me off my feet with communication, they were nice and polite and they do reply. One thing to note is that most all of these shops are about the same with communication. Cameras and Parts doesn't hold your hand and rub your belly during the process of the repair. Keep in mind, if you pay Canon about double the price, they won't do that either. Some people should grow up and get back to reality. For anyone out there who has a reasonable sense of mind, Cameras and Parts does a good job on repairs and they have better pricing than most any other place. I can confidently recommend them based on two good repair experiences.

Top Critical Review

“BEWARE!”

ron s.
8/27/14

BEWARE! They have had my camera since early May 2014. They answered 1 phone inquiry in early July. They have not responded to numerous phone calls, emails and a certified letter. They have my $500 camera and it appears to now be stolen as of 8/27/2014.

Reviews (127)

Rating

Timeframe

Other

Reviews that mention popular keywords

lens error (13) service (55) repair work (4) battery door (7) communication (9) power problem (3) repair place (3) lens problem (3) el paso (4) installation instructions (3)
Thumbnail of user tracyd13
Canada
1 review
2 helpful votes
  • Send Message
November 17th, 2012

I received my SX20 back from Cameras and Parts earlier in the week. It went in to them because one day from doing nothing out of the ordinary it gave me a lens error. When this happened I could use the camera at all anymore. I need my camera for school and I use it for everything in between so I was in disbelief when it just broke. Cameras and Parts my favorite camera back to life again. I got to use it for school on thursday and then this afternoon at my nieces first birthday. It's like brand new again. I'm thrilled and happy and everything in between and I recommend them so highly

Thumbnail of user randyp33
California
1 review
0 helpful votes
  • Send Message
November 18th, 2016

I had a lens focusing problem with my Canon IS850. I thought that it would be expensive to fix. I found the http://www.camerasandparts.com/ website. I left a message and they called back. I remember we talked about a bunch of stuff, Football, BBQ, the weather and my camera. I followed the instructions on the website and sent the camera in. I thought that it would be a couple of weeks. NOPE. I got a call 3 days later saying they found the problem and can fix it. 2 days later that I had my camera back. That was 6/3/2015. It is now November 17,2016 and the camera still works great. I did notice that the battery life is much better and the screen controls are different, much easier to use. "They" offered me a $10.00 discount so this whole venture cost me $79.00. http://www.camerasandparts.com/ exceeded my expectations 10 fold. I would not hesitate to use them again.

Sincerely,
Randy Pizarro
Hyundai Motor America
Fountian Valley CA

Service
Value
Shipping
Quality
Thumbnail of user bethd5
California
1 review
6 helpful votes
  • Send Message
October 8th, 2012

I didn't get it back in time for my trip but it was waiting for me when I got back. I had to use my phones camera for our Disney vacation. They told me upfront that I likely wouldn't have it back in time but I still think they could have rushed it some to help me with my trip. Other than that, they were in fact excellent. I'd recommend them with confidence for their work.

Thumbnail of user tylerc14
California
1 review
9 helpful votes
  • Send Message
October 6th, 2012

My part got here pretty quick but I have no idea how to install it. I figured it would come with the steps or some kind of instructions or so
Ethibg but it didn't. Ibforgot to mention that it's the lens assembly component that I ordered from them. I began taking my camera apart and I can tell it's getting too complicated and too many screws have to come out. I'm going to look for a local shop to see if they can put it in for me at a reasonable cost. Otherwise I'm going to see about returning it. My mistake was thinking it was going to be easy to install and I can tell you it's not. If you've never worked on cameras then I would say not to try it for the first time. It's pretty overwhelming once you start taking screws out. Hopefully a shop can install it for me since I really need my camera for work.

Thumbnail of user baow
California
1 review
3 helpful votes
  • Send Message
November 20th, 2012

I order the part to fix my canon G7 no power problem. It came to me but it take too long because I am a international customer. I put it to the camera and it did fix the problem. I wanted it to ship to Thailand faster because I am need the part fast so I can fix my camera. But now it is working and I will order here again if I need it fir my camera.

Thumbnail of user jesseh33
Texas
1 review
1 helpful vote
  • Send Message
November 9th, 2014

I received my G12 back repair with them. The first thing I noticed was how well they cleaned my camera. They even removed some gummy stuff I had at the battery cover. I used the camera all week and it's been performing like new. My original problem was the lens error. I am very satisfied with the service from them. I truly recommended them.

Service
Value
Shipping
Quality
Thumbnail of user blancag
Texas
1 review
0 helpful votes
  • Send Message
November 22nd, 2014

I got addicted into taking pictures with my Canon G12 and I love it! Recently, I turned it on and it didn't work. I could not see any picture of any image from the lens. So I went online and used Cameras And Parts to have it repaired. They fixed it to like new! They were friendly, helpful and professional.

Service
Value
Shipping
Quality
Thumbnail of user jand10
Switzerland
5 reviews
17 helpful votes
  • Send Message
October 6th, 2012

They were good to order parts through and were very knowledgable on what I needed. The part went in easy enough and the camera hasn't missed a beat since. They gave great service and advice and I recommend them highly.

Thumbnail of user chuckm11
Utah
4 reviews
14 helpful votes
  • Send Message
September 26th, 2012

My batter door broke on my canon sd750. I found this place had the part available so I ordered it. Come to find out it was out of stock after I ordered it. They called me and the lady said they had them coming in that week and that they would upgrade my shipping free to priority. It ended up taking them 7 business days to get more in stock. It did ship with the faster free shipping upgrade. So all in all it took a few extra days to get it but the shipping upgrade was nice. I installed the battery door right away and the camera is working. It all worked out and I'm satisfied since my camera is working again.

Thumbnail of user laurap100
Montana
1 review
0 helpful votes
  • Send Message
July 27th, 2016

My faithful little Canon PowerShot SD850 finally died after about 7 years' use, as the lens wouldn't retract and I kept getting error messages. I found your website after Canon told me that there were repair companies out there who might not be very reliable. For a very reasonable sum and in a timely manner, my camera is now back home and working just fine. Even though my husband is a semi-professional photographer with all the top of the line equipment, I prefer my little camera. Your staff handled the work very professionally. Thank you ever so much!

Thumbnail of user shanem36
India
2 reviews
8 helpful votes
  • Send Message
November 19th, 2014

The service with Cameras And Parts was very admirable. It was fast to get the camera repaired (it was with them just a few days and then they shipped it back to me 2 day priority mail) and the cost was more than reasonable. At $89 for all they did, I wouldn't use any other place for service. The camera has been working like new since they did the repair on it. I also found the cleaning they do on the camera to be extremely good. The whole experience was very good, I am happy to share my experience with others needing a camera to get repaired.

Tip for consumers:
They provided very good service at an affordable price. $89 is very reasonable for all they do on the camera. I do recommend them to anyone. My camera was restored to like new operating condition. If you need help with a broken camera then I would really recommend this place.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patrickg6
Florida
1 review
17 helpful votes
  • Send Message
January 28th, 2011

I had a very positive experience with Cameras and Parts. I sent them my Canon PowerShot A360, which I had dropped, with a "lens error". They were unable to obtain the requisite part needed for repair but replaced my camera with a virtually identical PowerShot A360 in excellent working order at no additional cost. I don't think you could ask for better treatment than that! Let me add that I'm not a 'shill' and am a legitimate customer. From my experience, I would recommend Cameras and Parts withouth hesitation. It's unfortunate that they've been getting hostile reviews from adversaries because they came through for me! This is an unsolicited review.

Thumbnail of user marks77
Canada
1 review
10 helpful votes
  • Send Message
September 25th, 2012

I had a Canon repaired through them. They seemed to have done an excellent repair, I haven't any concerns at all. What I liked is they do the service on the camera along with the repair. Even more so, they give the camera a great cleaning. My camera is a Canon SD1100. I am very satisfied. Thank you

Thumbnail of user twanl1
Texas
1 review
11 helpful votes
  • Send Message
October 4th, 2012

I receive this part but it was not so easy to install it because I have never done this before. I called them and they walked me through it by phone but I still did not get it to work. Later I try again and I realize that I break the small switch on the board and that's why it is not turning on now. I was able to bypass the switch and it worked. They were good but I wish they will explain that it is not easy to install these parts and they do not provide the instructions on how to install them. I am glad that I got it to work but next time I think I would have a shop repair it for me. I first thought that I had shorted out my camera but it was just the battery door switch. If they would explain that it is not easy to install or at least give instructions with the part I order, I would have them five stars. For this reason I will give four stars and hope they make this change in the future.

Thumbnail of user derrickm4
Texas
1 review
15 helpful votes
  • Send Message
September 8th, 2012

The service here was actually really good. They repaired our Canon SD990 that we dropped on the lens. My only comaibt would be that I would have liked them to pay for the shipping to them and also the shipping back. I can't see it costing much mire for them to email a shipping label which can be done. Seriously, how much more would it cost them to do that, I really don't think very much. Aside from that, they were perfect otherwise. Everything cost me $79 for the parts included, the labor included, they serviced and cleaned everything too. They did cover priority maul coming back to me but had they covered it going in to them too then I would have gave them a perfect five stars. They were still the cheapest of every ace I check and they did do a great job. They also cleaned the camera up very nicely too. I can recommend them for good repair work.

Thumbnail of user janetu
Pennsylvania
1 review
18 helpful votes
  • Send Message
December 10th, 2010

This website repaired my Canon Powershot A560 lense problem when everyone told me to throw the camera away. The camera was a special gift and I wanted to have it fixed. They have excellent service, knowledgeable and very helpful. Would highly recommend.

Thumbnail of user markz11
Ohio
1 review
3 helpful votes
  • Send Message
August 12th, 2014

I sent these people my PowerShot SD850 IS with a lens error problem. I found their service to be outstanding. I called shortly after I mailed the camera to ask for an update and my call was returned repeatedly until we made contact. They described my problem and the steps they were taking to resolve it. My camera was repaired and back in my hands inside two weeks. I don't know what else I could have asked for. I hope that I don't need service again but if I do, I will definelty return to Cameras and Parts. I am very grateful for their saving my camera from the junk heap!

Thumbnail of user lynnh17
Utah
4 reviews
8 helpful votes
  • Send Message
December 14th, 2012

I broke my LCD screen on my camera. Was at a wedding and my camera got knocked out of my hand. It came pretty quick and it was pretty simple to installl. My husband had it fixed and working in less than 30 minutes. The screws were all pretty tiny but he managed to get it all back together. We are very happy that we were able to replace the screen instead of having to buy a whole new camera.

Thumbnail of user frankv9
Canada
4 reviews
6 helpful votes
  • Send Message
November 22nd, 2012

Basically I went to them for a part. My battery door had broken on my sd750. I came and was shipped in a big priority box. Why they needed such a big box for a tiny little parts puzzled me. But I got it then didn't know how to put it in because the part doesn't have instructions and the battery door didn't just clip on. They helped me by phone. The girl was nice and I'm good now that it's on. Maybe they should write out some instructions though. I'm a handy person and I couldn't figure it out by myself.

Thumbnail of user davidh182
Missouri
2 reviews
6 helpful votes
  • Send Message
November 5th, 2014

I work at a college and one of my students had recommended Cameras And Parts to us. So we used them to repair two cameras now (one was a G9 that wouldn't power up) and the other was a G12 (it wouldn't show any picture coming in from the lens). They fixed 'em both. $89 each and we got them back fast. Our students tend to get the cameras full of dust and dirt, Cameras And Parts really does a professional cleaning with the repairs. We are completely happy with their service and we'll continue to use Cameras And Parts as the need for a repair comes up. Use them with confidence.

Tip for consumers:
When getting more than one camera repaired at the same time, you can ship them in the same package to save on the shipping. We called first and this was fine, this saved us a little shipping them both in one box.

Service
Value
Shipping
Quality
Thumbnail of user earlt
Texas
7 reviews
34 helpful votes
  • Send Message
June 20th, 2010

I was using my Canon Powershot SD950 camera when it showed a lens error restart camera error message completely out of nowhere. At that point the lens was stuck on the camera. I was recommended to CamerasAndParts and they did a Superb Job. From start to finish, it was a great service they provided. Best of all, the work they do is the best part, they are wizards at servicing these Canon Powershot models. A special thank you to Belinda for keeping me up to date, everything was great here and I recommend Cameras And Parts with confidence.

Thumbnail of user linad2
Canada
1 review
2 helpful votes
  • Send Message
September 20th, 2014

Great, Great, Great! My husband just had my Canon G12 serviced with them. They were wonderful and I would recommend them to everyone needing to get their camera fixed. It was just a great experience we had with them. They were quick and helped get it back to us in time for our trip too. We are very pleased and will use them again if we ever need to.

Tip for consumers:
It was very pleasurable to deal with Cameras And Parts! They did excellent on our repair all while proving wonderful service!

Service
Value
Shipping
Quality
Thumbnail of user vicenzos
Florida
8 reviews
8 helpful votes
  • Send Message
February 13th, 2013

I had loned my Canon S3IS to my father and he had dropped the camera when he was using it. We took it to a local store who recommended Cameras and Parts to get it fixed through. We got it back last night from repair and their repair work is right on the ball. It was cleaned so good and we're finding it to work as good as new again after the repair they did. Their service was professional and took care of the lens problem. Thank you

Thumbnail of user marioc15
Texas
1 review
1 helpful vote
  • Send Message
December 4th, 2014

I just used this place to repair my SX20 IS. They are the best for repairing these cameras. Service was fantastic and the price was unbeatable no matter how many places I checked with. I am totally happy and I would recommend Cameras And Parts with 5 Stars for Service, Cost and a repair done perfectly!

Service
Value
Shipping
Returns
Quality
Thumbnail of user rezam2
California
6 reviews
10 helpful votes
  • Send Message
October 28th, 2012

I used this website to order specific repair part formy canon. The only one concern that I had was they're shipping and handling was a lot to ship internationally. Since I knew this upfront I'm not going to deduct any stars from my review. I found out that no matter how much you order the shipping / handling is the same flat rate on the order. So since I just ordered one part it wasn't to my advantage. The part did come rather quick and the shop I gave it to installed it on the same day. Thecamera is working again and I'm going to be careful not to drop it again in the future.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user jessicag23
CamerasAndParts C.

How do I know I can trust these reviews about CamerasAndParts?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CamerasAndParts?