This company is a JOKE! If I could rate negative stars I would! We ordered a product and they sent the wrong product. Instead of making it right, after agreeing they sent the wrong product they said they would ship the product that WE already paid for AFTER they receive their screw up product back! Not only that, it will take a week for us to receive the shipping label from them to even send the wrong product back! And they don't care that they have already taken our money, because this is their policy! Beware and do not order. Because if they screw up, then to heck with you and your money... it can be held up for However long they choose!
Do not ever purchase from CAMPERiD. A week ago we purchased a sink from CAMPERiD. It arrived crushed, bent and unusable. When we contacted CAMPERiD we were told they would schedule UPS to pick up the damaged sink and the order would be cancelled. CAMPERiD instructed us to reorder the sink if we still wanted it.
We reordered the sink. CAMPERiD rejected the this second purchase with the explanation that our credit card was declined. We contacted our credit card company and they provided a copy of our account showing this second order posted to the account; our credit card was NOT declined. We provided CAMPERiD with a copy of the account provided by our credit card company showing the second purchase of this sink. CAMPERiD would not assist us to get their errant record corrected. Our credit card company is helping us dispute this charge.
Yesterday, we made a third attempt to purchase this sink. CAMPERiD provided an e-mail confirmation of this purchase. This morning, we received an order cancellation notice from CAMPERiD. When we phoned CAMPERiD customer service we were told the order was cancelled because the price had changed. It is illegal to charge more after an item has been sold for an agreed upon price. CAMPERiD is not only incompetent, it is a fraudulent company.
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