Product came in with extra heads, hands etc ont he border of the canvas after emails back in forth they still have not resolved or sent me a corrected replacement canvas. This is a waste of money do not buy with them.
CanvasDiscount sent a replacement set of printed and framed photos that were covered in debris. They were also covered in the same debris. They wanted me to throw them away and they would send me more trash to throw away. I demanded a refund and received it finally. I dont like creating a bunch of trash, but at least it was free trash. Their canvas prints were great, but their picture assembly has no quality control.
I had pictures framed with canvasdiscount and they arrived with black particles all over the picture behind the glass. I've scrubbed the glass clean, which was also dirty, and it's still there. Customer support has not responded to my complaints, so I'm here again to warn you against giving them your business.
Canvas arrived within a week and looks great! The first purchase was successful with canvasdiscount. I think I will order another one but I wish I would better choose a little bigger. Anyway, the canvas is ok.
The ordering process was fast and simple, I enjoyed the effects which are available. I have chosen the 4 in 1 filter effect for the canvas. It looks fantastic in the living room.
Great services!
Sadie R
I accidentally sent them a poor quality wedding photo instead of the downloaded one so i was afraid the quality was going to be poor. I emailed them less than 12 hours after ordering it and asked them if they could please look at it first. No response. A few hours later i sent them the same photo but the downloaded version and asked them to please use that one instead to the same specs as the one I ordered. No response. I tried calling twice. No response. After more than 24 hours of me emailing them and calling them i get an email saying my canvas has shipped. So i emailed them asking for a refund... STILL no response.
Dear Jesika,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasdiscount.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasdiscount-Team
Horrible. I was "guaranteed" my canvas by Father's Day. This was confirmed on the website And by calling customer service before and after placing my order. Recieved a confirmation that a FedEx label had been created so I thought all was good. Didn't receive my package so I called FedEx and was told a label was created but it never shipped. By this time the company was closed for the weekend and I got the same "no answer" other reviewers did. Called this morning and complained and was told they don't know what happened, was spoken to very rudely on the phone. Please do not order from here, there are many better websites!
When I placed my order, the website stated "orders ship within 24 hours". NOT TRUE - I got an email 5 days after ordering that stated my order just got shipped. Totally screwed up my Christmas present. Can't speak for the quality, the order still has not arrived after 8 days.
Here's an update, now that my order finally arrived. They are HORRIBLE. I ordered 4 canvases and they are all extremely washed out and all have a yellowish tint. Dark green leaves came out a yellowish green, and a black covered bridge turned out a dull grey. The ones with people are so washed out that their faces looked blended into the white background. This was $75 down the drain as I am too embarrassed to offer them as a gift. I want my money back!
I've gotten my photos put on canvas by a few different companys but have found Canvas Discount to do the best job. Beautiful colors and clear, sharp prints. Have them hanging in 3 different rooms in my house now and really appreciate the quality. BettyG
I had to leave and be away for a month and so had to wait all that time before I could see and enjoy the quality of work you guys did. The artwork I did was a gift for friends and I anticipate rave reviews from them as soon as they receive it. Colors were accurate and framing was top class. Thanks a bunch!
Received a blanket that was extremely thin and poor quality material. I was charged $130 for this product, and it wasn't worth more than 15. It was ridiculous. Nobody will call you back if you call them and they won't reply to emails. Stay away from this company!
Overview
CanvasDiscount has a rating of 3 stars from 1,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasDiscount most frequently mention customer service, credit card and tracking number. CanvasDiscount ranks 6th among Photo Printing sites.
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- Miami, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask for your order number.