Another unhappy customer. They lie about shipping - they send out shipping confirmations when they have not even produced the item yet. They blame it on being busy, but that is just a deceptive practice. When you ask them about it a week later, when the item does not update on the shoppers site (it shows that the info was transmitted, but never actually shipped) they then promise to ship a couple of days later after they produce it. They won't refund shipping or expedite shipping - liars and terrible customer service. Buyers beware,
There was a tear on the bubble wrap which made the sticky part of the tape stick to the canvas. And there was huge line across the canvas which is not there on the original painting(spent hours making this painting perfect but can't afford another order now). It's visible enough at normal viewing distance..
This is my second order from this company. My best friend's pet passed away and I wanted to send him a special gift so I had a photo blown up on canvas for him. Black and white. Super impressed, good quality for the price, I would recommend. The photo below is what he sent me when he received it.
Not too long ago, I was recommended canvasdiscount as quite good and reliable canvas producing service. I decided to make canvas gift for my wife on her birthday... and she did like it a lot.:)
Canvas discount is great gift website, especially on celebrities like birthdays. Thanks for quality work and super looking canvas. I'm happy for the wife and such a cool gift!
Recommend, Jamie
I purchased 2 puzzles, with Living Social coupons, and they arrived today. They are not worth the money I spent. The puzzles are thin and come in a plastic sleeve/bag. Not sure we will be giving these as gifts.
I would not recommend anyone spending their money on a puzzle sold by this company.
Disappointed to say the least.
I cannot say enough of how satisfied I am with my wedding picture that I ordered from your company to have it placed on a huge canvas. Your service was quick and my picture arrived with no damage. When I opened the box and saw how beautiful the picture looked and the quality, I was amazed. Thank you so much, you guys are the best. I definitely recommend anyone to give them a try you won't be disappointed:-)
I was recommended by my neighbours for this service. The picture quality is very high, colors are as same as in digital. I'm glad for having deal with canvasdiscount. I recommend it as reliable and affordable for price
The canvas print looks great in our living room. People can't believe I took the picture with my cell phone. I'll definitely buy another one when I find just the right photo for my game room and office.
Here is my honest opinion. I enjoy the quality a lot, the picture looks really great. The packing is done also very nice. I was worried about any damages which can happen during the delivery. But no issues with that. The packing is safe. But the only reason that may change thoughts about this service is the long delivery. For me it took 5 days to arrive. It's may be too long. But I think it's not the company fault but the of the service which provides delivery. Support helped me a lot with that. Thank you, support. For anything else - 5 stars. Recommend
Had great experience with company. Got worried that my order took a little too long to arrive, but now that my split prints are up on the wall and don't fail to impress my guests, I'd like to tell the whole world that you can trust this company.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
CanvasDiscount has a rating of 3 stars from 1,024 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasDiscount most frequently mention customer service, credit card and tracking number. CanvasDiscount ranks 6th among Photo Printing sites.
Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask for your order number.