My large canvas arrived warped... I contacted Customer Service, instructed to send photos to show them. Have not heard back. In my opinion, that equates to poor service and quality. The canvas hanging kit, I was billed for... was not shipped. I had to call and rectify that...
Customer service AFTER the sale is important to me.
It's a very cheap price and solid quality for canvas. I checked many services and this has the lowest prices. I ordered one canvas for my home and I'm happy about it. I love the name canvasdiscount and the price discounts on every print :)
Caught a picture of my grandson at a fair with color in his hair. He's 13 and plays bass guitar. I had asked him to put color in his hair as I like to put color streaks in mine. He tried it at the fair, I happened to catch him, took his picture, had it blown up and will post it in his music room for his birthday. He looks really cute!
I do not recommend it. Their products are very low quality, blurry prints, sharp edges, uneven borders. They will not take returns, will ask you to detroy the prints and even after destroying them, they will not refund your money.
The 16x20 wrap canvas is BETTER than the black & white photo from which I scanned and sent a digital copy. I was impressed with the speed, packaging, everything. A first rate company! I will definitely use this company again.
RUN! I ordered a picture through them for Christmas. It is now a month later and I still have not received it. I emailed them twice and have gotten no response. I called them twice and finally got an answer today 1/11/12. I asked about my order and it was not ever printed. I wonder if they simply take orders and don't print them to save $$$. I cancelled my order and hope to get a refund. Let's see.
I have been very impressed with the quality and service of their product. I have done several photos of my trip out west and everyone of them were amazing! I will use BestCanvas again and recommend them to anyone wishing to display their trips of a lifetime using BestCanvas.
I am an amateur artist, and I used canvas for the exhibition. Visitors were absolutely stunned with the pictures, and I want to thank canvasdiscount, and share my success with the audience. My next exhibition is coming up shortly, and canvas are already ordered.
Keep it up guys for more!
Ronald
I was in a rush and didn't check other sites for prices comparison. Bestcanvas prices are higher, but I'm quite impressed with the quality. I'm sure, you can get the same quality for lower price, if you check other websites without hurry.
Anyway, I received high quality canvas for higher price
CanvasesI was very pleased with the speed in which I received my canvases and the quality of work. I had one complaint which was taken care of ASAP. I will definitely use this company for all my pics. When you find a company doing a good job for you, why even try another.
Jen
I ordered a photo of my brother and me printed on glass. The photo was taken 60 years ago. They sent me a photo of a one year old I donn't even know. Somebody has my photo and they are going to be pissed off. Never again will I use this.
I had a great experience with this website! I have ordered with them twice and both times the order came as promised. It did take a bit longer for them to print the first order but because i placed it during Christmas. The last order i placed last week and they shipped it as promised in 48 to 72 hours. Very happy with them, will order more.
Nice deal with canvasdiscount but it's kind a sad that I couldn't order bigger picture because of the small image size. Quality is fine but I wanted bigger. Well, I guess next time i will shoot bigger photos. Anyway, this is good service
I ordered two canvases on 1/30/14 and received them on 2/7/14. I thought that was a great turnaround myself. I was really happy with my order. I sent pic's from my Iphone and the pic's I received look just like the pic's on my cell, only bigger(16x24). I got one with the "POP ART" which I really love. For the price, you just can't beat it. I know you can pay a lot more on other sites and I'm pretty sure your pic's will look the same no matter how much you pay. Unless this company totally screws up any orders from me I'll be buying my canvas pic's from here. Infact I'm about to order a couple more.
My order arrived today and I really love my photos. I was a little worried after I sent my order away from some negative reviews. Well I can't wait to show off your work and tell people they will love what you can do to there photos. And how it doesn't take to long to receive the order. Will I use discount canvas again hell yes I wanted to contact you personally to thank you but I found it was easier to complain than it is to thank you. Great work guys
The canvas I ordered came really fast (it took about 4 days). The quality is great, I expected that it will be good. Before the purchase I checked several reviews and tried it. I'm very satisfied now about quality and prices. Thanks!
First time I ordered canvas was about 2 years ago and the quality was low. This is my second order from this website and now the quality is totally different. Service has improved a lot lately and reputation is growing. I made an order from bestcanvas because I had a discount from the previous order. Now canvas quality is way better and customer support is much friendlier
Canvasdiscount.com offered great prices, fantastic discounts, and I was happily surprised by the good quality. The framed canvas was boxed with sufficient protective material, and sturdy box. The delivery of the items I ordered was also timely!
I ordered a blanket from Canvas Discount on Dec. 5th 2021, I received an email that production was complete on Dec. 6th. But after that nothing! The package never showed any movement after production even though the website reads GUARANTEE shipment before Christmas. I could not track the package because in small print it reads the carrier doesn't provide shipping but again their website says UPS is the carrier. To top it off when you call you stay on hold after 10 minutes THEY END THE CALL with a message saying submit an email. The only problem with that is the email never goes, when you try to send the complaint you get a blue square and a message that reads Pleade be patient your message is being sent but it never goes. So stay Far far away from these people. They are a scam! They claim American made and the company has a Florida address but they never answer the phone and the voice on the voice-mail is not an American accent. I have no money back and no item
We're sorry you had a bad experience with our customer service. We do not want this to reflect the overall quality of our customer service. We kindly ask you to send us a short email so that we can solve your problem as quickly as possible. Please also mention your order number in the email.
I ordered a $100 acrylic print which had a streak and several bubbles on it. Was not happy with it. I was offered a reprint or 40% discount coupon. I did not want the reprint but I think i should have received a better discount. I will take advantage of the discount so im not out all of my money but won't use this service again.
Answer: Dear Jess, Thank you for your message. In this case we advise to direct this question to our customer support by emailing us at info@canvasdiscount.com Our associates will answer your questions and requests as soon as possible!
Answer: Mine have always come within 1 week to 10 days, if not earlier.
Answer: I took about a week for four 16x16 canvases. Not sure if other types of items would require a longer processing time.
Answer: Odd request without any problem or reason for contact… Sounds kind of sad, hope someone reaches out to you but doubt a printing company is best for your success… Good luck to you!
Answer: This is the link I received in my email. I'm sure they will be more than happy to assist you! https://www.canvasdiscount.com/complaint
CanvasDiscount has a rating of 3 stars from 1,059 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasDiscount most frequently mention customer service, credit card and tracking number. CanvasDiscount ranks 6th among Photo Printing sites.
Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask for your order number.