Carchex

Overall,I'm satisfied with Carchex. I did file a claim last year,I wasn't happy about the way your service works when it comes to replacing parts.I had to wait 6 days for the part to ship to my auto shop.I was without my truck for 2 weeks. Between the time I file the claim, your company approving the work and the parts arriving,it became a frustrated experience.

I like that my agent listened to my concerns to get me to the policy I wanted. Being a single women I need to have that warranty that no matter what my car is covered and I will have a rental while it gets fixed. The price was a little high and almost made me pull away but they have a 30 day price match or money back. That's helped ease things.

Extremely pleasant experience. Skylar and James were awesome. They answered all of my questions and made me feel good about purchasing my car warranty.

Due to changed circumstances, we had to ask for a cancellation of the just issued policy.
The customer service rep, Tshaun, and Refund manager, Adam were most courteous and
Helpful.
I would recommend this service to others.

I am really happy with the customer service that was provided by Williams (Billy) Powers in my time of inquiring about the warranty & quotes provided. He was very knowledgeable and gave me the space and time to make my decision on what warranty I wanted. I would definitely recommend Carchek to my friends and family who inquire about warranty for their car.E

The complete process (research, contacting, purchase was excellent, very easy and a quick process. All individuals that I spoke with during this process were very professional, helpful and a joy to deal with. I have not used the services as of this writing, but hopefully that process will be as enjoyable as the purchase was.

I was able to talk to two different representatives and between the two, we figured out which was the best coverage for our car and budget. I actually enjoyed this experience and the two young men who helped me were knowledgeable and didn't push me to buy a particular plan, but did explain the difference between the plans and helped me choose the best one for me. I'm still holding out for the crab cakes, Daniel... ;)

I needed coverage for my car and I spoke to one of the representatives who helped me along the way of getting the coverage I needed for my vehicle. She was polite and explained in detail the options which I needed to have. She helped me set up my account and payment schedule. She was a joy to do business with. Thank you.

I walked right in and got the car I wanted, and no salesman to bother me. I will always want yo buy a car like this. Great price and no crap

I was very happy with my experience. The agent that I spoke with on the phone was very knowledgeable and informative with regards to the products available. He spent over an hour on the phone to make sure I had all the information I needed. Great service.