Car Computer Exchange has a rating of 4.4 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Car Computer Exchange most frequently mention customer service, timely manner and new pcm. Car Computer Exchange ranks 14th among Auto Parts sites.
Quick service. I wish they would have told me they needed the numbers off the old PCM before I started the order process. It all worked out and I got my order placed, just would have been easier if I had known everything they wanted before I started the order. Communication was great. Thank You.
We had a de buckle with the delivery. It took twice as long that it was supposed to. We finally got it. It was supposed to arrive on Tuesday and did not arrive until Friday. Very slow shipping.
Ordered a computer for my 2005 Dodge Ram SLT received a unit and installed per instructions, the unit would not allow my car to go into gear showing code P1603 Dual-port RAM failure. Called and emailed about the problem and waited days for a response. Authorized a return so I send the unit back for replacement (among with my core to save on shipping). Waited more than two weeks for the replacement unit. Looked identical to the one I shipped back (complete with the same paint runs and smell of spray paint permeating the box where they had "refinished" it.) sure enough, same code. Factory Service Manual has exactly two culprits for this code: the harness and the unit. Well, the harness was new OEM. I even changed out the ignition switch as an added measure just in case it was sending a short before installing the new unit. Called them back and they authorized a return, so long as I paid shipping. Long story short I'm out $30 and four weeks messing with these fools. Save your money and just use Flagship One.
(Pro tip: when calling press #1 for sales, because that's the only thing CarComputerExchange.com really cares about - All other menu options send you into the void.)
The process was quick and easy. I found what I needed and was skeptical about other sources for a pcm. Car Computer Exchange seemed to be the most reliable option. Yeah, it costs a little more than the other guys, but the quality is there. And that's what your paying for.
I called them once cause it has been a week after ordering and they were still trying to code it, but got it sent out to me as soon as they could! The guy I talked to was pretty ok and the computer didn't have any problems with it! It also came with the shipping label to send old one back as promised!
Ordering process was straight forward, detailed information about my part was a little more complicated but they made it as easy for me as possible. Fast shipping and part arrived sooner than I expected.
Quick and easy ordering process, fast delivery, good instructions included. The replacement part was installed today and all is well.
Package didn't have any damage and the computer was wrapped very nicely in the box with bubble wrap. Computer has been painted and programmed exactly how it needed to be👍
Ordering was simple and the replacement pcm was a simple install and the pre-programmed unit performed like new out of the box and I now have my truck on the road starting and driving as good as it ever did. Trouble free from start to finish.
Nicely done, and easy.
It was sent back because of some issues, but the people are very friendly, and helpful.
Answer: No, they sent us 2 non-working ECUs and I had to file a complaint with the credit card company to get my money back.
Answer: It would be easier to give a full grown lion an enema.
Answer: There are only really two ways to reach this company. The first way is to call the number and ignore all other menu prompt options and just press 1 for sales. It's all they care about. Otherwise you will be listening to elevator music for thirty minutes before getting dropped out of the system and calling back. The other way is to send an email and wait two to three days for a poorly typed one sentence response that doesn't fully address your issue, and this will go back and forth for a week until you finally get somewhere. Good luck and Godspeed. The other