CareCredit

I used this for expensive Surgery never had a late payment and was gonna have surgery and use it. Guess what they canceled the card! It's for emergency for Gods sake! I'm done with them my credit report took a nose dive. This is not cool.

They tell you the first year is interest free, that is the first lie. My original bill was 1920. 00. After paying 100.00 every month for the last 15 months I still owe 1226. 16. When I called to question them, I was told I have to write a letter to the company. She was Rude and gave me no information over the phone. She tried to tell me I had additional charges. I did, a 120.00 dentist charge. 120.00? Really? She is trying to make me believe that little charge added so much more to my bill. I have closed my account and fully intend to request a full review. I am begining to think these companies encourage us to go "paperless" in hopes that we will just make our monthly payment without reading the statement. Stay away from this company!

I had their card for 10 years, made payments on time, even got it to a zero balance. One day out of the blue, they close my account. The Customer Service agents tells me they looked at my credit and I didn't have a mortgage, so they decided to close my account. Before you assume, no there wasn't anything negative on my credit with all three credit agencies. The Customer Service agent said there is nothing they could do and promptly dismissed me after 10 years. Synchrony bank has some of the worst customer service I have ever encountered.

Don't sign up with greedy care credit. Once, you do there's multiple hidden fees & charges. They will not explain anything nor help you with the transactions that, they charge you fees for. It makes it difficult to pay off.

This company does not care about their customers. My husband and I both had surgery and this company did not even care to hear our plea. I will be paying this balance off and shredding this so called "care" credit card. The two I spoke to were so arrogant and smug. I'm sorry I ever opened up an account with them.

Do not get involved with this credit company! Please listen to all these reviews. They charge so much on your card if for interest and on top of it, if you don't pay the day it's due they will charge you that same day AT NIGHT the late fee and interest. I have gone so many times to pay my monthly on the day it's due in the late afternoon and by then they have already put the late fee, when it's still that day and I should still have time until midnight? I just paid and closed my account. Wish I could sue them honestly. It shouldn't be fair how much they charge you. When your free 6 month/year of interest is up they sneak an entire $777 or higher amount on your card. Well there goes all your money you put towards paying it off! Sign up if you wanna watch your money go down the toilet

What a scam of a company! With the interest charges AND card security fees, you can NEVER get ahead! What a nightmare! An absolute nightmare! I recently took my cat to a vet and the vet cost was $100, but then I was also charged $100 in interest!?!?!?!? It's insane how much money they take from you. They take more than you pay for the vet bills, in total. Don't ever!

Customer service is supposed to be a place where the customer can go to get answers to questions. I cannot understand them when they speak to me. Why can't we speak to someone whose first language is English? I suspect the company knows exactly what they are doing. Making extra money off the consumer.

I got the card under duress when my dog was sick. Paid the few thousand dollar balance off as agreed with no late payments. Less than a year from the pay off, I needed to use the card again only to find out they had closed my account with no notice. There is no care at care credit. I say find another card.

I will never use Care Credit again. This is a scam. Beware of added interest. Care credit should be ashamed of themselves.

Overall, you will pay more than double for healthcare costs outside of your promotional period with Care Credit. Welcome to America.

Do not use this if you are unable to pay it off during the "interest free" introductory period. The subsequent interest rate and penalties are at the max. They are insensitive and inflexible. They seem to be one of the most greedy of all credit providers. They profit on the backs of the consumer, particularly those who already struggling financially. Avoid it at all possible.

Don't ever apply for this credit card. They lend you the money and once the promotion ends they add their interest which is extremely high to the amount owed. You will have to pay more than what you borrowed and if you want to pay off the balance before they add that exuberant amount of money to your balance with another credit card, they won't accept it since they will only take money from your checking or savings account. What a rip off

I used credit care to pay my dental bill. I used almost $2000 and today my bill is more than $2000. 00 even I had been paying my monthly bills on time. They charge me $381.00 in interest rate per month even though I took 24 month interest free loan. This is the scam that credit care plays on people through Synchrony Financial. This people are crooks.

I have had a care credit card for over 2 years to pay for medical expenses. I always pay over the minimum payment and have been meticulous about paying the promotional balance on time so not to incur any interest payments. A couple of months ago they sent me a new card in the mail. I thought it was just a replacement for my old card, but I began to see interest charges on the account. Surprise! The new card was a Care Credit Card, but they switched me to a CareCredit Mastercard which now had interest charges on new purchases. I waited on the phone for over an hour to get an account representative. He was of no help at all. He said when I started to use the new card, they cancelled my original account and now I had to pay interest. PLEASE BEWARE if they send you a new card in the mail. I am going to pay my balance and I'm done. Scammers!

Care Credit is a ridiculously high APR credit card, I originally applied for the card for dental work on a family member now 10 years later I'm still paying it off. I called the company and asked if they could lower the APR because of the current pandemic and money is tight. They said no, that was eight months ago. I called today to see if now since it's a new year if they would be willing to help a person with a lower APR and once again Synchrony aka Care Credit refused. What makes it worst is their representative was just as awful as the company and hung up the phone on me. Buyer beware stay away from this company and their horrible and price gouging money tactics.

It's poor doing business with Care Credit paying on their website. I failed 3 time trying to pay them from my checking account that care credit have a problem with their webpage accepting my account number. They are getting rid of me for late payment for nothing! They failed... not me! Oh... try getting an agent on the phone is disaster! They avoid customer contact by phone by all those info BS they give on the phone! Finally I was able to get an agent to pay in full for the last time doing business with them ever. What a horrible experience with Care Credit!

Is awful that a company can get away will stilling money from customers. I pay for 18 months my promotion was over and I call because I could not pay because of covi 19 and three months later I'm back owing the full amount! Very mad and upset :(

Having a name like care credit is a joke when this company closes a credit line on a consumer that paid off her balance! While other creditors are assisting consumers during the Covid19 crisis, care credit thought it would be in their best interest to close my account since I had a 0 balance rather than allowing me the peace of mind of having available credit at a time of crisis! I will not be recommending this company to anyone and I will definitely be sure to let my experience be known! Unsympathetic a******'s. Consumers beware!

I have been with care credit since 2017. I have always made payments on time as well as paid more than the min. Now my account is closed with 3 different reasons that was told to me. 1.The credit bureau denied me (When I did not apply) and closed my account which they stated was not true, I was told 3 different times I would received a letter with the reason and last that my credit score was low. What does my credit score has to do with an account I already have opened and paying on time each month. All I keep hearing is " I understand" HOW when you have not received a letter or anything!

Spent over an hour trying to reach a CSR to make a payment... the phone connection was horrible, they seemed to not talk directly into the phone. They asked if i wanted to escalate to a supervisor, then long hold, then said the supervisor had too many calls. Regret ever getting this piece of worthless plastic...

I notified Care Credit via email a week before my payment was due that I would be a day late. My social security check is deposited the second Wednesday of every month. I received nothing but a run around via emai. I made my payment through Care Credit website on the day promised. I did an on line chat. The rep refused to remove my late fee of $27 because the same thing happened less than a year ago. This company tries to squeeze every last dime out of senior citizens. Run the other way. Don't use this card.

The worst. They lie promising to remove late fee and then charge interest. I paid $70 interest and late fee on $77 payment when I've had this account for YEARS. Explained my husband's emergency hospital visits and they are heartless.

This has to be illegal and if not unethical and immoral.

Beware, false advertisement and they won't negotiate to pay off your credit nor remove any interest charges. They are not helping people but making them more in debt. BIG INTEREST CHARGES! Customer service sucks, you get sent around from dept. to dept. Wish I could give 0 stars...