CareCredit

Always a bargain shopper, I thought it would take advantage of no interest for my Lab's extensive vet bills two years ago. I paid the balance off in the allotted time (Woo Woo). I figured it would be a great card to have since I'm in animal rescue and continually need vet care. But when the new card came in recently and my favorite vet's assistant couldn't get my card to work; I contacted the number on my card. A nasty, condescending customer service representative got me so upset that I paid off the small balance and cancelled the card on the spot.

I have no sympathy for people who "didn't know" they would be charged interest on charges if not paid within the promotional period. What they heck did you think you were signing up for? I have had an excellent experience with Care Credit for various dental and vet bills, in total amounts of approximately $3500 100% INTEREST FREE! I have been able to spread my payments out over a 6-12 month period (I schedule them in equal installments as soon as the charge hits my online account) Again, 100% interest free! What's not to love?

I had a bill for 4730 so I put it on the care credit for the 6 month no interest plan. I looked a couple weeks later and I saw I got charged a "security fee" of 70. I called customer service and they said it's a security if I get fired from my job. I didn't sign up for anything and the guy said he would unenroll me, I asked if he could take that charge off and he said no. I also asked about an 8.30 interest charge since I have no interest for 6 months. He said it was the interest from the 70. I get charged interest for a "security plan" I didn't enroll in. Scammers just trying to add hidden fees. I paid it off and closed it as soon as I got off the phone. If you have the money or can borrow, do it. Don't sign up for carecredit.

This company is nothing but a scam. This is no way should have care or credit in the name of there card. They denied me with wrong info. Not my credit info and refused to investigate why they are using wrong info. My credit score is 100 points higher and my credit card is up to date. They say it's not and that I don't even own a credit card. I think I know what credit cards I own. I checked TransUnion and my info is correct not there's. They refuse to remove the hard inquiry that will lower my score 3 points next week. So they just hurt you not help you. Beware!

If you were thinking about getting a Care Credit card don't bother doing it. I just recently found out that my Care Credit card that I have had for 5 years and in good standing without a late payment for that 5 years was closed. I called customer service and they could not tell me why the account was closed. They said they sent a letter but I never received it and they couldn't tell me why over the phone. I have been trying to build my credit and this is one of the cards I've used did you just that. Now they close the credit card and my credit score dropped 45 points with no explanation on their end. Their customer service has been so bad throughout the years I do not recommend this company or their Credit Cards.

They are the worst credit card company ever my account was open on Wednesday and I checked yesterday and all of a sudden it's closed they claim they have a right to close my account due to high balances on my credit history which have been paid off. They were rude to me on the phone I don't recommend them

You can pay your bill on time for years but they run your credit every month to see your score. If they do not like it they will close your account (regardless of you're payment history with them and your score consistently increasing) and as soon as you pay your balance down to $0, they add "remarks" to your credit and close your account without any prior notice. This will drop your score substantially and the representatives will simply tell you to wait for a letter in the mail. Do not use this company. They will damage you in the long run.

When I went to pay my final dentist bill, my card declined. After researching and trying to use the chat it was discovered that 5 months after I had my card, they decreased my credit limit and I have no idea why. I made my payments, so it wasn't that. So I caution you that eventhough it' may seem easy to get approved for these cards, they don't hesitate to change your original approved amount at any time without notification. I was in the middle of my dental work and had to pay the rest out of pocket because of this. Terrible way to treat customers

I've used my CareCredit twice since I have had it (several years now). I had no problems either time. People need to read the payment policy. DON'T be late with the payment, pay it off within the 6 month, 12 month time that was agreed upon, or sooner, pay at LEAST the minimum amount each month, or better yet, pay more a month! Follow the policy rules and you shouldn't have any problems, simple as that!

Customer service sucks. Two days late in a payment after being a customer for 8 years, and they assess a late fee of $37. You tell them why you were late and they don't care. (Son was in the hospital for three days). But that shouldn't even matter. Two days. Really. $#*! hats. I'll pay them off in full next month anyway, that way they can stop screwing me.

I opened an account when my dog had to have emergency surgery. I've been on time with my payments. In October, I misread how much the minimum due was and was off by $3.00. I paid the $3.00 several days after it was due. I was then charged a late fee. Called customer service and got it reversed. Now, in looking at my bill for this month, I'm being charged $87.00 plus an additional $36.00 late fee. I was paying $49.00 a month. My interest rate hasn't gone up and I've never been overlimit. I sent them a complaint with my concerns. If they don't lower my minimum payments to $49.00, and reverse my late fee, I will close my account with them.

They will find ways to charge you extra and you will not know it. They convinced me to get it to pay for my tooth surgery with zero interest. I borrowed 2,500$ and i was supposed to pay it in 12 months. After 12 months of paying it it went down from 2,500$ to 2000$! Only 500$. The loan was supposed to be paid off in one year but they add a bunch of none-sense and they hire people to argue with you on the phone with zero intention to help. You will end up paying 200% more than what you borrowed, and yes they won't call it interest, they will call it something else. This company is a sham please don't trust a word they say and believe the people who have used it before, all of us say it's the worst choice ever. Go get a loan with 40% interest rate on your credit card is better than them.

Rude foreign customer service rep. They changed my due date. I explained I've made multiple payments in advance to lower my balance in advance. Still docked me a $28 Late Fee. I've made 6 payments in 3 months. Rep talked to me like I was a loser. Very disappointed in the conversation. Nothing was resolved!

Worst company they need to be investigated customer service is the worst,my credit score dropped so they dropped my credit limit and i had $678 available and they took that and now is says only have $74 available. This company is a rip off, i tell all my friends to never ever get a credit card from company rip off.

I'm so disgusted with Synchonry they are not available online...I pay my bill and it goes through and they act like it didn't and add late charges! Yet trying to talk with customer service is impossible because they don't ever do what they say!

Every month i go in to pay care credit my login info is not valid, nor is my personal information. Not sure why this happens, this is getting old, not sure if if company has the security to protect our information requiring their customers constantly change login info. This is highly annoying and will no longer be using this card. Not sure if this is set up to receive late fees, not sure what is going on here?

I paid my payments on time every month for the last 2 years. I was late 1 DAY on my account for the first time this week (i overlooked it due to the holidays) and they decreased my credit limit from 1500 to 700 (which drooped my credit score) and then not just charged me the $40 late fee for December but also charged me a $40 late fee for my payment in January which isn't even due yet and now my payment went from 28.00 a month to 56.00 + the late fee they say I owe now they want me to pay 73.00

I have always use care credit and never have a problem. People need to take responsibility for reading the fine prints. Some of the reviews i read people are saying they did not get a bill. Well bill or no bill you are responsible to make your payment on time and before the six months interest free dead line.Do the math if you have a $300.00 bill and you have a monthly payment of $25.00 its going to take you 12 months to pay of a six month interest fee bill.

You can do their job yourself. They charge you $59.99 a month and it is extremely difficult to finalize the agreement. When you are able to finish the agreement, they will still charge you a final bill after you paid all months in the billing cycle. They explained me that if I have to cancel the account, I have to do so before the 15th of each month to prevent further charges. After several attempts, when you close the account, they will tell you you will be charge for another billing cycle because the first payment of $89.99 consultation fee and not part of the monthly Unfortunately, I rate a company based on integrity and ethics. They partially did their job but not in the 6 months they promised but in over 2 years. I am loyal to a company but when I find lies, I get very upset and won't recommend the company.

I had a care credit card and I used once. The promotion for free interest should have been for a year but instead it went to six months only. Never did I get a notice that the promotion was only for six months or a call that the promotion was for six month only. I never got a notice that the six was near and if wanted to pay in full. When the six month was over, care credit went back six month and charge me full interest even though I had a lot lower balance at the end six. This is the worst company I have dealt with. I have close my account with them and will use them again. This company will take as much as they can from. Be aware. There are credit cards companies that offer is way better than care credit.

I was with them for year and didn't use it except when I did use it the fee are just ridiculous. After I paid I didn't use it for 8 months and then the just closed my account even when I was in good standing. I would not waste Mt time on this card because, it not worth it and when u call you get people that barely speak english.

I'm never late with my payments. I always use my bank bill pay to pay them. For some reason my bank sent the payment late and they charged me $70 late fee! So ridiculous! I called and spoke to a manager and they said they couldn't do anything for me! No customer service, no help! Just the typical, "i understand you're upset". Such BS to treat good, on time paying customers.

I've had my care credit open for a month and they closed it, I have never used it before. They stated my credit score decreased so that was the reason for closing it wtf. I thought credit cards are suppose to help you build your credit. Didn't even give me the opportunity to use it and the customer service is just horrible.