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CarHistory

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Overview

CarHistory has a rating of 3.8 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarHistory most frequently mention customer service. CarHistory ranks 3rd among Car Buying sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate CarHistory?
Top Positive Review

“Excellent service”

robert r.
6/12/16

Came across carhistory.us.org while researching a used car. They provided valuable information which will be used in making my decision on purchasing this vehicle. Easy to use and for the price I will definitely use again. Than you.

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Top Critical Review

“BIGGEST SCAMMERS EVER!”

Tasneem A.
7/30/24

Don't go to them for car history, they charged me $1 for the report and without any notice two weeks later I was told that I subscribed to their site and charged me $30 out of nowhere. I never clicked to any subscription and I never received any email about subscription either. Their customer service is the worst, I tried contacting them several times via email. Live chat and calling. In email and chat they tell you to call them but they NEVER once picked up the phone. Absolutely disgusted with this sneaky scamming and would NEVER recommend you to go there. Their car history report is not complete either. I would recommend trying car vin sheet, they are thousand times better.

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Reviews (402)

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car history (23)
Thumbnail of user rudiz
Slovenia
6 reviews
0 helpful votes
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February 2nd, 2024

Recently I have applied to this company because I needed a new car. My old one has broken down and mechanics told me that it would be better to acquire a new one and my old one has to be sold. It was very tough for me to say goodbye to my wheels, but I understood that it's life and there is always something that we don't really like. I thought that it would be better to take out a loan and buy a new car. Guys from this company helped me in everything and I successfully bought a new car. It was so unusual to me to drive a new car but I'm really thankful to them.

Thumbnail of user lakshyar
New York
1 review
0 helpful votes
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July 21st, 2016

I think the report was generated really fast and detailed. What I didn't like is some important information like the owner's name, registration and title was missing for some reason. Otherwise, it was a good experience to have a report like that in seconds. Thanks.

Thumbnail of user nathans52
Indiana
1 review
0 helpful votes
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June 25th, 2016

The car review was very informative and saved myself a trip to see a vehicle that I didn't want to purchase. I would be very likely to use it again in the future. Online chat was awesome and also helpful!

Thumbnail of user michellef19
Florida
1 review
1 helpful vote
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July 21st, 2013

This website is great for a basic vehicle history report. I understand that the information provided is to give an overall report on the vehicle. It could not give information such as: where the vehicle is registered, what the mileage is, title information (other than it being a clean title). Of course you can't expect this website to give you all the information you are requesting for $1.00, but it's great for the basics.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Michelle,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user michellem2146
Tennessee
1 review
0 helpful votes
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December 22nd, 2020

I was happy to receive my results for a vehicle I was thinking of purchasing. It was very quick & easy! The results were more detailed than what I got from the dealership! Very happy & will defiantly use this site again during my vehicle search!

Thumbnail of user reginac18
Florida
2 reviews
0 helpful votes
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August 28th, 2016

Easy to use, results were fast and easy to read and understand. Had there been a problem, I was given a phone number for text number for help. I also received a text message making sure I had the information that I needed. Great service after the sale! If you call $1.00 a real purchase!

Thumbnail of user theresap17
Florida
1 review
1 helpful vote
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July 10th, 2016

I was satisfied with search, however I had a second car that I wanted to search, I was unable search for that vehicle because it stated " email already exists ". Question do I use a second email address?. Maybe your company should setup something like a login if you have created an account.

Thumbnail of user wendels
Florida
1 review
0 helpful votes
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June 14th, 2016

Impressed with the speed, response and attention to detail regarding the vehicle history. Excellent customer service and follow up. In addition the price is amazing. Will refer to colleagueS.
Respectfull,
W. S.

Thumbnail of user jw796
California
1 review
0 helpful votes
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December 6th, 2020

I was looking to check some basic info of a car before purchasing from a private seller. I was shocked that this only cost me $1 from CarhistoryCalifornia. I got the basic things I needed in just a few minutes. Best one buck ever spent.

Thumbnail of user josephf64
New York
1 review
0 helpful votes
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July 28th, 2016

Was a little hesitant to use the website but it was definitely worth the time and the dollar to find out all the information on the jeep that I needed. I will definitely be recommending this website to friends and family. Thanks for everything

Thumbnail of user walterb31
Arizona
1 review
0 helpful votes
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October 29th, 2013

I was very satisfied with the report I received. It kind of put me at ease on my purchase of the vehicle. I just wish it would have provided me information if recall services were conducted on the vehicle. Other than that the report was excellent.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user seanw27
Florida
1 review
0 helpful votes
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October 23rd, 2013

It was very simple and easy, but the part that says to agree or decline to the $180 part, you click on Decline so you don't sign up, It was slightly confusing, but past that it was very clear and well detailed. Worth the Two dollars I spent to get the extra information.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Sean,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user vincer12
California
1 review
1 helpful vote
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July 16th, 2013

This website is quick and easy to use and gave me a full history report on a car I was about to buy on ebay. I say about to buy because the report showed it had a Salvage title and was involved in a wreck. So not only did this report prevent me from buying a "Salvaged" car on ebay, it only cost me $1.

Thanks!

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Vince,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user geraldw14
Pennsylvania
1 review
0 helpful votes
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October 31st, 2013

I was concerned about printing a copy of the report and asked my assigned advisor and was emailed a response promptly with the method to perform the printing... very satisfied with report and experience. Will definitely use again!

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Gerald,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user barryg13
South Carolina
2 reviews
1 helpful vote
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August 20th, 2015

Just like all the rest of the complaints, I too was charged $ 18.95 when I was told up front that the charge was $ 1.00. When I went to check out, the charges shown were $ 2.47. I should not have gone through with the transaction but being the trust worthy person that I am, I went through with it anyway. I am reporting this BOGUS co. To the Better Business Bureau, the Consumer Fraud Commission, the Federal Trade Commission. People and companies like this have to be put out of business and should be made to give back all the monies people like me have been " STOLEN " from!
I am also contacting my bank and requesting my money be refunded an for them to do an investigation.

Tip for consumers:
DON'T GO NEAR THIS SITE !!!!!
NOTHING BUT A SCAM AND A FRAUD!!!!!
RIP OFF COMPANY!!!!

FLUSH YOUR HARD EARNED MONEY DOWN THE TOILET. YOU'LL GET A BETTER RETURN THAN USING THIS BOGUS COMPANY.

Service
Value
Quality
Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello Barry,

I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.

My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Thumbnail of user pauls2635
Florida
1 review
0 helpful votes
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December 21st, 2020

Service is pretty accurate all the information is based on the car what it looks like information on the vehicle recalls on the vehicle. Everything came out really nice, very detailed would recommend it to a lot of people

Thumbnail of user normp
Oklahoma
1 review
0 helpful votes
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October 14th, 2013

Provides a great amount of information for the cost, althought it is a little hard to navigate the system and get through the check out process. Overall great value for someone thats thinking about buying a car. Wish it had a smart phone app

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user mikes283
Illinois
2 reviews
8 helpful votes
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March 28th, 2015

I can't even call it a company. When i called and complained about them ripping me off they told me they hated black people and jewish people. I was like wtf. What does race have to do with this. Never got a refund and it has been a month now. I have never been treated worse by anyone. There are 1000 of people that have been scammed. Don't believe the good reviews. They are lying through there teeth.

Tip for consumers:
They are selling your credit card number to hackers.

Service
Value
Shipping
Returns
Quality
Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello Mike,

I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.

My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Thumbnail of user michaels459
Florida
1 review
0 helpful votes
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July 1st, 2016

Overall I was very satisfied with all the service I got from this company everything was very clear and understanding and very detailed I will recommended this service to all my family and friends and will be using it again. Thank you

Thumbnail of user jarodj
New Jersey
1 review
0 helpful votes
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July 21st, 2016

I ran the report to check on general info in terms of features and to assure my vehicle was reported accurately ahead of selling it. The process was quick and painless and didn't make me feel as though I was overcommiting to something I really only casually needed.

Thumbnail of user justinc36
California
1 review
0 helpful votes
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October 8th, 2013

I have run three different history reports on the same vehicle, Carhistory.us.org, Carfax, instaVin... I find that all are close with info but instavin was not enough information to make a impact on a decision with my opinion on the vehicle that I wanted to buy. Carfax and Carhistory.us.org came back with almost the exact information on the vehicle that I was looking for when trying to make a choice in buying the right car for myself. The only difference is I over paid on the other websites when I could have just paid a dollar from the get go through Carhistory.us.org, Thank you Carhistory.us.org

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Justin,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Best Regards,
Karmen J.

Thumbnail of user suep50
Minnesota
2 reviews
1 helpful vote
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August 23rd, 2016

I got my car information quickly, but I wasn't aware that the $1.00 meant I was signing up for $18.95/month for a year. When I emailed them, Andy was so pleasant, apologized for the inconvenience and promptly cancelled the account. Very pleased with report and with the excellent service

Thumbnail of user williamj114
Arizona
1 review
0 helpful votes
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August 23rd, 2017

I wanted to know if my vehicle was covered by Takata airbag settlement. Mfgr has not responded. I bought used from different mfgr dealership and they also were of no help. Got reassurance I was looking for immediately from CarHistory. Thx a lot.

Thumbnail of user teec32
Washington
1 review
3 helpful votes
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September 26th, 2021

Googled RV values and this site popped up. I entered the requisite info and when asked for, my credit card info to charge for a review of the RV I was checking. It was advertised for $1 to get the info. I should have seen that as a red flag, but proceeded. Then I received a red banner advising my cc was not valid and suggested to re-enter the info…I did twice more when I got the same advice. I gave up. Within an hour my credit card was billed for $18.95 THREE TIMES! Obviously they scammed me for my card info and tried to charge it. A SCAM if ever there was one and thieve scoundrels need to be banned from advertising and prosecuted for fraud…IMHO.

Service
Value
Quality
Thumbnail of user michaelm780
Pennsylvania
1 review
0 helpful votes
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March 18th, 2018

The truck I am buying has a rebuilt title to it. I will be taking it to a service station in order to give it a thorough once over and see if it is even worth purchasing. I will be using this site once again when it comes to purchasing my next vehicle for sure.

Thank you so much

Retired, SSG

Michael E. McClaine

U.S. Army

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Thumbnail of user karmenj
Karmen J.
Typically does not respond to reviews

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