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    CarHistory

CarHistory

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Overview

CarHistory has a rating of 3.8 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarHistory most frequently mention customer service. CarHistory ranks 3rd among Car Buying sites.

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate CarHistory?
Top Positive Review

“Excellent service”

robert r.
6/12/16

Came across carhistory.us.org while researching a used car. They provided valuable information which will be used in making my decision on purchasing this vehicle. Easy to use and for the price I will definitely use again. Than you.

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Top Critical Review

“BIGGEST SCAMMERS EVER!”

Tasneem A.
7/30/24

Don't go to them for car history, they charged me $1 for the report and without any notice two weeks later I was told that I subscribed to their site and charged me $30 out of nowhere. I never clicked to any subscription and I never received any email about subscription either. Their customer service is the worst, I tried contacting them several times via email. Live chat and calling. In email and chat they tell you to call them but they NEVER once picked up the phone. Absolutely disgusted with this sneaky scamming and would NEVER recommend you to go there. Their car history report is not complete either. I would recommend trying car vin sheet, they are thousand times better.

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Reviews (402)

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car history (23)
Thumbnail of user charlotten6
Maine
2 reviews
0 helpful votes
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September 7th, 2016

I came upon this site when I was searching for information about a car that we own. I couldn't locate the information on any of the print outs that we had. I thought that I would give it a try. The layout of the site was intuitive and covered the kind of information that I would want to have if I were buying a used car. It was thorough on so many aspects and, because we owned the car, I knew that it was accurate. I will definitely use this site again and enthusiastically recommend it to anyone who is considering purchasing a used car. It can save you a great deal of heartache that you could encounter later on or give you peace of mind that you will make a good deal.!

Thumbnail of user barryt151
Wyoming
2 reviews
1 helpful vote
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April 22nd, 2022
Verified purchase

Very reasonable price, $1.00, to get basic information about a used car. I didn't notice if I inadvertently signed up for $18.95/month Volume Discount Package, which I do not want.

Value
Quality
Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hi Barry,

Thank you for taking the time to share your experience with us and letting us know of your concern. Please contact me directly at manager@carhistory.us.org or reach out to one of
Our friendly agents 24/7 at 1-855-482-6465 so we can attempt to make this right.

I look forward to hearing from you soon.

Thank you,
Karmen
CS Manager
carhistory.us.org

Thumbnail of user michaelw132
Wisconsin
1 review
4 helpful votes
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March 20th, 2015

I like many of you fell for this, thinking I could get a report for FREE, then magically it turned into $1 (Just a little 'ol Database Fee). Then Next thing you know, I got the Shody Report, for one it did not show me as even an owner and I had the car fro over a year! And also did not show a recall, that has been on for over a year, So I called for a refund, it said no problem, to get one right?, then I found out they said you agreed to the $18.95 charge. I said no way! I did so. Well I even went to do this again to see where this $18.95 was and still cannot find it, not in terms of service and conditions or nothing, says will give you the OPTION, well they must have bypassed the (Will Give You) part. Personally imho, it's a site used to MINE your Credit card numbers and sell them to Thief's. So cancel your car immediately afterwards. To BE SAFE!

Tip for consumers:
I added a photo about the $1 charge no where does it say $18.95 up front, but you have to put in your card number and all that pertinent info, but no where, and even if you read the terms and conditions it does not say it.. it's a Credit card mining Operation to sell them to thief's

Service
Value
Shipping
Returns
Quality
Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello Michael,

I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.

My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Thumbnail of user annr9
Nevada
1 review
0 helpful votes
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July 24th, 2013

I wasn't sure what to expect but when I got to the website, I found it very easy to understand. I will definitely go this route while car shopping. It gave me a lot of peace of mind. The website was very clear and easy to manuever through.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

We appreciate your feedback, Ann! We aim to provide the most current information for all of our customers!

Thumbnail of user kevink93
Colorado
2 reviews
2 helpful votes
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August 24th, 2016

Signed up for $1.00 history report and my card was charged an additional 18.95 with out my authorization. Contacted them on the text number they indicated, but haven't heard back. Waiting.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello Kevin,

I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.

My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Thumbnail of user stephaniew1478
Georgia
1 review
0 helpful votes
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April 21st, 2022

CarHistory changed my life. It lets you know what all the car has been thru before even purchasing it, saves a lot of extra work and money in the long run

Thumbnail of user robertw3972
Pennsylvania
1 review
0 helpful votes
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April 28th, 2022

It seems to be a very accurate report and should help when I trade my car, I cannot find any discrepancies. Your charge is very reasonable. Thank you.

Service
Thumbnail of user donaldg38
Washington
1 review
6 helpful votes
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July 5th, 2017
• Updated review

30 days later got another 18.95 charge from CARDATAUSA.COM which i had no dealings with. Quicker to call bank which closed card and sent me new one then to call company. All good now

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Dear Donald

I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures. My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Buyer beware...
May 27th, 2017
• Previous review

Filled out form to pay the $1. Got information report. Seemed complete but can not verify unless i use other sites to verify. Checked bank. No dollar taken out, but $18.95 was.?. Having bank deny payment.

Thumbnail of user groverg5
Virginia
1 review
0 helpful votes
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June 14th, 2016

Excellent review except for the mileage --it was quite a bit off, but that is to be expected if this person did not go to dealer for service and was one owner.

Thumbnail of user takeeshac
Texas
1 review
0 helpful votes
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June 19th, 2016

I was car hunting, and this is the perfect website to receive a bunch of information on multiples cars. I told my parents and friends and they love it too. For a $1.00, you can't complain.

Thumbnail of user jimh63
New Jersey
2 reviews
10 helpful votes
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December 23rd, 2016

You agree to pay $18.95 / month for 12 mos. $227.40. Of course this is shown at the bottom as the last item. I doubt you cancel very easily. Best advice - DO NOT DO THIS!

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Dear Jim,

I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures. My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Thumbnail of user tracys602
New York
1 review
5 helpful votes
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October 3rd, 2020

This website will give you a useless report with no information as well as sign you up for a subscription service without asking. Your $1 charge will suddenly be $19 every month. Stay away!

Thumbnail of user bred15
Virginia
1 review
0 helpful votes
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April 14th, 2016

Thank you for giving me all the information I needed for the car is your information is helping me make decision on whether not I should get the car which I'm starting to think I will get the car thank you very much

Thumbnail of user budb15
Florida
1 review
0 helpful votes
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June 14th, 2016

I was impressed with all the categories the report covered. I am surprised a 12 year old car with over 175,000 miles didn't generate any notes on its history

Thumbnail of user jamesr208
Tennessee
1 review
0 helpful votes
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June 16th, 2016

Was checking on a truck and no one not even NADA could find the vin to perform a report. Carhostory.us.org found it right away and i had a complete history in less then 5 min.

Thumbnail of user richards2729
California
1 review
1 helpful vote
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December 16th, 2020

I was very pleased with the information given it help me out a lot in knowing more important information about my vehicles History. Any other additional information that was necessary to my benefit!

Thumbnail of user jesusr167
Illinois
1 review
1 helpful vote
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November 8th, 2020

Great I like to know this vehicle 1HGCV1F37KA******* information tile because the owner is doing Racketeering Expropriation here on Chicago IL U.S.A. with other people they want to Expropriate kidnapping kill our Children's and to Taylor Alison Swift Slave us take us away from our self they want to remove my Husband Wife from me and this is not good we need the information to defend our self's and call our attorneys, Thank you in advance,

Thumbnail of user keganb
Maine
1 review
0 helpful votes
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April 11th, 2016

Provided the details as expected. There were no accidents or anything to report for the vehicle I searched, however the interface of the site worked well. Overall it did what I needed.

Thumbnail of user cindyc21
Pennsylvania
3 reviews
2 helpful votes
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October 5th, 2013

WE ARE FINDING WATER IN THE SPARE TIRE COMPARTMENT IN THE TRUNK AND FOUND THAT THE BUMPER WAS IMPROPERLY WELDED ON.
THIS SITE DIDN'T PROVE ANY OF THIS. IT SAID THAT THE CAR WAS IN AN ACCIDENT IN ORLANDO, FL. LEFT REAR IMPACT NO DAMAGE REPORTED.
VERY DISAPPOINTED IN THE RESULTS PRODUCED

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Dear Cindy,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user camillec11
Wisconsin
2 reviews
0 helpful votes
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April 11th, 2016

Easy to use and what a great value! The history seemed accurate as was the description of the vehicle. It didn't take but a few seconds to load everything. Would definitely use this site again!

Thumbnail of user peterj111
Texas
1 review
0 helpful votes
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June 5th, 2016

I bought the car because of your report. I would gladly recommend your service to anyone interested in buying a vehicle from a private seller! Great job!

Thumbnail of user marvinh20
Texas
1 review
0 helpful votes
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August 10th, 2016

We really appreciated the professional way they conduct business. Very easy to read. Great information. Really helped us make a decision. Very quick response. Love the site.

Thumbnail of user mj281
Georgia
1 review
1 helpful vote
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February 23rd, 2018

Expected more information about service detail since vehicle has a detailed service record and only serviced by the dealership since original purchase.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello MJ

I appreciate you taking the time to point out the areas you had concerning your purchase. My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Thumbnail of user stacif19
Missouri
1 review
0 helpful votes
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November 23rd, 2020

The site was very easy to navigate around. And had lots of extras that were not been mentioned initially. I needed it fast and I did not have to wait long

Thumbnail of user laurencem28
Maryland
2 reviews
0 helpful votes
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August 2nd, 2016

I found your service comprehensive and affordable all in one place. Although no problems were found it gave me comfort and security that I could purchase this car with no worries.

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Thumbnail of user karmenj
Karmen J.
Typically does not respond to reviews

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