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    CarHistory

CarHistory

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Overview

CarHistory has a rating of 3.8 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarHistory most frequently mention customer service. CarHistory ranks 3rd among Car Buying sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate CarHistory?
Top Positive Review

“Excellent service”

robert r.
6/12/16

Came across carhistory.us.org while researching a used car. They provided valuable information which will be used in making my decision on purchasing this vehicle. Easy to use and for the price I will definitely use again. Than you.

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Top Critical Review

“BIGGEST SCAMMERS EVER!”

Tasneem A.
7/30/24

Don't go to them for car history, they charged me $1 for the report and without any notice two weeks later I was told that I subscribed to their site and charged me $30 out of nowhere. I never clicked to any subscription and I never received any email about subscription either. Their customer service is the worst, I tried contacting them several times via email. Live chat and calling. In email and chat they tell you to call them but they NEVER once picked up the phone. Absolutely disgusted with this sneaky scamming and would NEVER recommend you to go there. Their car history report is not complete either. I would recommend trying car vin sheet, they are thousand times better.

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Reviews (402)

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car history (23)
Thumbnail of user mikeg229
Oregon
1 review
4 helpful votes
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February 19th, 2017

They advertise $1.00 VIN check, then they charge your account for $1.00 PLUS
$18.95... don't fall for this... I was able to have the unauthorized $18.95 refunded with a big hassle.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Dear Mike,

I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures. My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Thumbnail of user kathye18
Oklahoma
1 review
0 helpful votes
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August 7th, 2016

Just wanted to check out the market value of my car before I sell it. I did want to see how many owners the car had before me but was unable to locate. Probably looking in the wrong place

Thumbnail of user jessew226
Utah
1 review
0 helpful votes
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March 15th, 2019

I was surprised that it actually went above and beyond what I expected for a online vehicle report. I would highly recommend that anyone that is buying a car to use this service.

Thumbnail of user justinl452
Wisconsin
1 review
0 helpful votes
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July 26th, 2020

Its an ok site. Just needed a title search. Wish it had more information about the car. Unfortunately not sure if it's harder to get because of the age of the car.

Thumbnail of user charlest21
Ohio
2 reviews
0 helpful votes
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August 20th, 2013

Its was good to actually know what i had bought wish id done this before i bought the car tho lesson learned i will be back in the next car buying episode

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Charles, We’re happy to read about your experience! Thank you for taking the time to share your experience with others.

Thumbnail of user travisr15
Illinois
1 review
0 helpful votes
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August 23rd, 2013

This was quite easy and informative. The prompts took me from start to finish. Was a great price for all the information I was given. I will definitely use this site again.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank you, Travis! We appreciate the time you spent sharing your feedback! We are happy to hear we were able to provide you with the results you needed!

Thumbnail of user jens204
New York
1 review
0 helpful votes
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July 24th, 2013

Im glad I read the fine print- There was an option prior to getting your report for reports for a year for $120.00 after initially it had said it FREE then it was a $1.00...

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Many thanks for the feedback, Jen! We’re pleased to hear you’re satisfied with the services we provided!
If you would like assistance to improve your most recent experience, please contact Karmen Jones via email at manager@carhistory.us.org

Thumbnail of user billb198
Nevada
4 reviews
0 helpful votes
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January 28th, 2017

This site is the absolute Best value and Best information anywhere I have found online.
I have shared this on my truck enthusiasts website for others as well.

Tip for consumers:
Try this site out, you won't be disappointed.

Service
Value
Quality
Thumbnail of user cecilb21
Georgia
1 review
2 helpful votes
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November 2nd, 2013

This website is very deceitful! If you are not careful, you will signup for a $180, one year unlimited membership. The reports seem to be thorough! Be careful!

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello Cecil,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@carhistory.us.org if you would like to obtain a refund for the charges you have incurred.

Thumbnail of user denisep481
Texas
1 review
0 helpful votes
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December 20th, 2020

It was quick and easy. I got all the information that I needed within minutes. I really appreciate this service considering that there are others that provide the same information at a high cost.

Thumbnail of user gwent16
Maine
1 review
0 helpful votes
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August 16th, 2017

This is a complete report that was everything I needed and only a $1! The site was easy to navigate and there was live help if needed. Thank you very much.

Thumbnail of user beverlya20
New York
1 review
0 helpful votes
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June 5th, 2016

Went on there... My cousin bought a new car and wanted to learn about the history of her new car and had a good experience... Lot of repeat questions answered but will worth it to go on the site

Thumbnail of user tonic42
Arizona
1 review
0 helpful votes
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August 23rd, 2017

Got the information I was looking for, only $1, glad I didn't have to pay a lot! I would recommend it to anyone that wants to get information on a vehicle they are wanting to buy!

Thumbnail of user fredl40
New York
2 reviews
0 helpful votes
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August 23rd, 2016

Site was easy to use from beginning to end. The follow up call was unexpected but very appreciated. I recommend this site to everyone, they are very helpful and thorough

Thumbnail of user ryanb101
Oregon
1 review
0 helpful votes
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July 31st, 2016

Overall a good experience. I didn't care for a lot of the questions you had to answer. I would like to just input the information needed and get the results.

Thumbnail of user williamr113
West Virginia
1 review
0 helpful votes
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September 8th, 2016

I just purchase my vehicle and had some doubts and was wondering what was the history. U guys put my my worries out of my head. Now I can drive feeling satisfied

Thumbnail of user susant94
Virginia
2 reviews
0 helpful votes
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July 11th, 2016

I was very please with how quick the service was. The $1 cost beat any other service available. I now feel very good about approaching the dealer to negotiate my purchase price.

Thumbnail of user bobj40
New York
1 review
0 helpful votes
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October 19th, 2013

This website was incredibly useful. I found out everything I needed to know about my car with this website, and it was cheaper than other websites like this one.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Bob,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user carltons17
California
1 review
0 helpful votes
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June 21st, 2016

Great customer support. The information was easy to input and results were quickly retrieved and displayed. The UI was clean, clear and concise.

Thanks for your support.

Carlton

Thumbnail of user mattyk1
New Jersey
1 review
0 helpful votes
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October 23rd, 2016

Quick and easy and customer centric. I appreciated the live chat option to make sure the report had everything I expected. It did and I'm buying the car!

Thumbnail of user bettyc35
France
1 review
0 helpful votes
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July 5th, 2016

I will be using your company again and I will also be talking about how good my results were along with the information that I was looking for thanks again for your time and your quick response

Thumbnail of user ivettef
Texas
1 review
0 helpful votes
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September 16th, 2016

Its was a very easy and understanding webpage. Very helpful in getting me the information I need about my new vehicle. Also it was not expensive to receive my vehicle report

Thumbnail of user deeannr
Washington
1 review
0 helpful votes
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June 9th, 2016

This is the best place to get vehicle history reports. It is simple to use and the reports are very complete.

I would highly recommend using CarHistory.us.org for any vehicle history reports.

Service
Value
Quality
Thumbnail of user philh35
Kentucky
1 review
0 helpful votes
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April 8th, 2016

I was looking for a possible recall on a car I just purchased, specifically the airbags. I found so much more information thru this site about my car. Very happy I found this site

Thumbnail of user everalw
New York
1 review
0 helpful votes
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June 23rd, 2016

This was a quick wonderful way to get the background information on the vehicles I was interested in purchasing. I was surprised at how much information I received.

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Thumbnail of user karmenj
Karmen J.
Typically does not respond to reviews

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