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CarHistory has a rating of 3.8 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarHistory most frequently mention customer service. CarHistory ranks 3rd among Car Buying sites.
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Came across carhistory.us.org while researching a used car. They provided valuable information which will be used in making my decision on purchasing this vehicle. Easy to use and for the price I will definitely use again. Than you.
Don't go to them for car history, they charged me $1 for the report and without any notice two weeks later I was told that I subscribed to their site and charged me $30 out of nowhere. I never clicked to any subscription and I never received any email about subscription either. Their customer service is the worst, I tried contacting them several times via email. Live chat and calling. In email and chat they tell you to call them but they NEVER once picked up the phone. Absolutely disgusted with this sneaky scamming and would NEVER recommend you to go there. Their car history report is not complete either. I would recommend trying car vin sheet, they are thousand times better.
Site was nice and ingot my results quickly. I thought the charge was the $1 processing fee but was charged $20 on my bank statement. Would be nice to lnow that up front.
Site quoted $1 for an extensive car history by VIN number, by setting up an account. I did create an account and entered the VIN on my own vehicle AND, my bank account was charged $14.95, not $1 for this "service". THEY PUT AME ON A TIMER TO PUT MY CARD INFO IN. I TRIED TO TALK TO THE CUSTOMER SERVICE DEPARTMENT TO FIND OUT WAY THEY CHARGED MY ACCOUNT AND THEY SAID I SUBSCRIBE I EXPLAIN I NEVER AGREED TO A CHARGE OTHER THAN A $1.00, NOR DID I "SUBSCRIBE" TO ANY MONTHLY KIND OF CHARGE OR "PLAN", NOR ANY FURTHER CHARGES PAST THE ORIGINAL $1.00 FEE. SO BEWARE OF THESE PEOPLE THEY IN MY OPINION BUT BASICALLY STOLE MY INFO CHARGED MY ACCOUNT SO IN MY BOOK THEY ARE A THEFT. SCAM ARTIST, NO GOOD, AND THEY GIVE GOOD COMPANIES A BAD NAME. THEY SHOULD TRULY BE ASHAMED OF THEMSELVES.
Pretty good site, straightforward and info was good. Oh yeah just a dollar for piece of mind. Carfax and others charge way more. Bookmarked this site for future use.
We appreciate your feedback, Gerald! We aim to provide the most current information for all of our customers!
They are scammers, they scammed me of 15$ I will never forgive nor forget this. They are wicked people. Their reviews are paid for... Not actual people... Run from them. I think it was 20
Hello Ebenezer,
Thank you for taking the time to share how your experience and bringing this to our attention. I apologize for all the trouble and inconvenience this has caused you. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.
We will be happy to provide a full refund and we will guarantee that you will be able to receive it. Please do not hesitate to reach out to one of our friendly customer service agents 24/7 at 1-855-482-6465 or contact me directly at manager@carhistory.us.org so that one of our representatives can discuss the details.
Hope to hear from you soon.
--
Karmen
CS Manager
carhistory.us.org
Was needing info on a motorcycle we were purchasing to make sure we weren't getting messed around and this website was perfect, easy, and just what I was needing.
Poor report advertised as free. Then they charge $18.95 per month. Keep changing names - for credit card charges (www.carrecordusa.com, www.autohistorychecks.com) all the same people.
Tip for consumers:
Keep away and don't give them your credit card !!!
Hello Gunter,
I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.
My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org
Thank you
Karmen
Manager
Carhistory.us.org
I would highly recommend their service it helped me realize I was getting a great Deal on my used car I was looking at yah I feel so much better thank you
Very helpful in chat now waiting on last tid bits and couldn't be happier. I hope to get all the info as so far ive got a lot of it right away for really cheap!
I was skeptical at first, but for only a dollar I decided to try it. Excellent information with fast turnaround. Thanks!
Could not have been more pleased with our experience. Received all information requested and more. Will definitely use this site again!
Obtained a car history report for a vehicle that I was interested in purchasing. Received information within five minutes. Great price...$1.00
Thank You Adrian,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
I was expecting a half report since its low cost but it gave me what I needed to move forward with deciding whether or not to purchase. Thank you!
This site has helped us decide to pursue this truck we've looked at. We were skeptical, but less so now.
Tip for consumers:
Look up vehicles on here before purchasing.
Products used:
Vin car report
Hi Mandy,
Thank you so much for taking the time to leave us a 5-star rating, it's much appreciated! We are glad that it helped in your decision-making.
Karmen Jones
CS Manager
carhistory.us.org
My review was excellent everything I asked for and moreI did not have to wait long I got information about auction water damage the motor the tires everything and sound thank youw
If you dont read it well, you will end up paying the 25 dollars. Other than that part which I think is shady, the website was great.
Allen, We’re happy to read about your experience! Thank you for taking the time to share your experience with others.
Accurate information, quick, simple, and no hassle. I would recommend to others, who are seeking information on a vehicle.
CarHistory.us.org is the most comprehensive & specific auto info available today. There are no auto reporting agencies more complete
I am very pleased with this service, it makes the buying a vehicle more complete! Thanks for this site!
Provided a lot of information that could be found elsewhere. Did not provide a maintenance record available from Ford.
George,
Our sincerest apologies about your recent experience. We appreciate your feedback and would like to make things right, please contact Karmen via email at manager@carhistory.us.org so we can help you obtain a refund for charges you have incurred.
I was unsure about using this site but happy I did so. I am more confident in my decision on buying the car now. Thanks guys
We wanted to know if our car had been in a accident and was offered so much more and got it. So impressed with this service.
I needed to find out about a car a relative was thinking about buying from a private owner. The reportwas fsast and gave me all the information needed to make a decicion to purchase or pass on it.
I received a great report very detailed more then I expected. Will definitely use them in the future.
Very impressed with ease of completing the inquiry. Very comprehensive and details written in layman's terms. Thank you.
Report allowed me to save money by showing me the same exact information as those over priced sites.
Get access to public information about used cars so that used car salespeople don't rip you off. The best used car information resource.
Hello,
I apologize for the experience that you had on our site. We appreciate your feedback and will use this to improve our products and services. Please contact me for a full refund.
I want to make this right for you. I will ensure that your refund is processed if you would provide me with your email address and order number. I would also like to offer you a $50 gift card for Amazon.com for the inconvenience you have encountered. I hope that our offer will make up for the troubles you have faced and that you may reconsider your review here on consumer affairs for our company.
Thank You In Advance