• Bookmark

    CarHistory

CarHistory

Write a Review

Overview

CarHistory has a rating of 3.8 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarHistory most frequently mention customer service. CarHistory ranks 3rd among Car Buying sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
View ratings trends
See all photos
How would you rate CarHistory?
Top Positive Review

“Excellent service”

robert r.
6/12/16

Came across carhistory.us.org while researching a used car. They provided valuable information which will be used in making my decision on purchasing this vehicle. Easy to use and for the price I will definitely use again. Than you.

See positive reviews
Top Critical Review

“BIGGEST SCAMMERS EVER!”

Tasneem A.
7/30/24

Don't go to them for car history, they charged me $1 for the report and without any notice two weeks later I was told that I subscribed to their site and charged me $30 out of nowhere. I never clicked to any subscription and I never received any email about subscription either. Their customer service is the worst, I tried contacting them several times via email. Live chat and calling. In email and chat they tell you to call them but they NEVER once picked up the phone. Absolutely disgusted with this sneaky scamming and would NEVER recommend you to go there. Their car history report is not complete either. I would recommend trying car vin sheet, they are thousand times better.

See critical reviews

Reviews (402)

Rating

Timeframe

Other

Reviews that mention popular keywords

car history (23)
Thumbnail of user degaow
Texas
1 review
0 helpful votes
  • Send Message
August 28th, 2016

I can check more detail when I using it, it is easy to help me check the car I want

Thumbnail of user hylenes
New York
1 review
0 helpful votes
  • Send Message
October 19th, 2013

Was so pleased with this website.lt was thorough and fast. Thank you. You were so very helpful

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Hylene,

We genuinely appreciate your feedback. If there is anything that we can do to
Improve your experience in the future, please do not hesitate to contact me at
manager@carhistory.us.org

Thumbnail of user todde3
Georgia
1 review
0 helpful votes
  • Send Message
April 10th, 2016

I got the info I was after in a just a few minutes

Thumbnail of user julieb142
Arkansas
1 review
0 helpful votes
  • Send Message
June 18th, 2016

I was needing some information about a van we bought. I found what I was needing. Thank you.

Thumbnail of user woodyj
Georgia
1 review
0 helpful votes
  • Send Message
September 10th, 2016

I will use the service again. I was impressed with the speed of the results

Thumbnail of user stefaniea1
Montana
1 review
0 helpful votes
  • Send Message
June 28th, 2016

It was very helpful. I now know where it came from before I purchase it.

Thumbnail of user sallyl33
Illinois
1 review
0 helpful votes
  • Send Message
September 1st, 2016

It was very easy to navigate the system. The report was quick. And easy to read.

Thumbnail of user justins104
Colorado
1 review
0 helpful votes
  • Send Message
July 31st, 2016

It was only $1 and the review was efficient and effective.

Thumbnail of user geraldd18
Wisconsin
1 review
0 helpful votes
  • Send Message
July 31st, 2016

Excellent customer service. Would use the service again

Thumbnail of user erwins16
Virginia
1 review
1 helpful vote
  • Send Message
August 23rd, 2013

Awesome and worry-free experience, two-thumbs up, way up-

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank you, Erwin! We appreciate the time you spent sharing your feedback! We are happy to hear we were able to provide you with the results you needed!

Thumbnail of user traciy
California
1 review
0 helpful votes
  • Send Message
August 20th, 2013

I would like to see more specific information about the specs. Of a vehicle, extras, etc.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

We appreciate your feedback, Traci! We aim to provide the most current information for all of our customers!

Thumbnail of user karenm214
New York
3 reviews
1 helpful vote
  • Send Message
June 11th, 2016

I got a fantastic report, so fast and it only cost $1, can't beat that!

Thumbnail of user madeleinet2
Illinois
1 review
0 helpful votes
  • Send Message
June 12th, 2016

This site was inexpensive, easy to do and accurate in its information.

Thumbnail of user roxanney1
Pennsylvania
6 reviews
1 helpful vote
  • Send Message
August 22nd, 2016

Free, no. Agreed to pay $1.00. I was charged an additional $18.95.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello Roxanne,

I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.

My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Thumbnail of user bradleys61
Ohio
1 review
0 helpful votes
  • Send Message
August 13th, 2016

Had excellent service and my report included everything i wanted will definitely use it again

Thumbnail of user lowellp5
Louisiana
1 review
0 helpful votes
  • Send Message
April 15th, 2016

Came across this site accidentally. Did not know about it until I googled VIN#. Good resource.

Thumbnail of user janicep21
Texas
1 review
0 helpful votes
  • Send Message
October 8th, 2016

Found out everything I needed to know in just a few quick clicks

Thumbnail of user jenniferr143
New Jersey
1 review
0 helpful votes
  • Send Message
September 11th, 2016

First time experiencing something like this and I was greatly appreciate it thank you!

Thumbnail of user joser79
Texas
1 review
0 helpful votes
  • Send Message
July 10th, 2016

Satisfied with the review had everything I needed to make sure of my decision

Thumbnail of user shaunap2
Ohio
1 review
0 helpful votes
  • Send Message
June 16th, 2016

Received everything for $1 that we would've paid $30 plus on CarFax..

Thumbnail of user lewisj15
New York
1 review
0 helpful votes
  • Send Message
July 22nd, 2013
Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Lewis, Thank you for providing feedback about your experience! We appreciate the opportunity to improve our products and services.
If there is anything we can do to improve your most recent experience, please contact Karmen Jones via email at manager@carhistory.us.org.

Thumbnail of user deeg33
Dee G.
Texas
1 review
0 helpful votes
  • Send Message
October 2nd, 2016

Exactly all info I needed. Would recommend it to anyone

Thumbnail of user steved107
Illinois
5 reviews
2 helpful votes
  • Send Message
June 3rd, 2016

Verified history of personal vehicle given to us by family members

Thumbnail of user alfredl14
Georgia
1 review
0 helpful votes
  • Send Message
July 12th, 2016

Same as above. Very good data concerning a vehicle prior to purchase.

Thumbnail of user aaronb89
New York
1 review
0 helpful votes
  • Send Message
July 10th, 2016

First time user! Got my report in less than 5 minutes and it was very up to date!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Get access to public information about used cars so that used car salespeople don't rip you off. The best used car information resource.

Company Representative

Thumbnail of user karmenj
Karmen J.
Typically does not respond to reviews

How do I know I can trust these reviews about CarHistory?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CarHistory?