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    CarHistory

CarHistory

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Overview

CarHistory has a rating of 3.8 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarHistory most frequently mention customer service. CarHistory ranks 3rd among Car Buying sites.

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate CarHistory?
Top Positive Review

“Excellent service”

robert r.
6/12/16

Came across carhistory.us.org while researching a used car. They provided valuable information which will be used in making my decision on purchasing this vehicle. Easy to use and for the price I will definitely use again. Than you.

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Top Critical Review

“BIGGEST SCAMMERS EVER!”

Tasneem A.
7/30/24

Don't go to them for car history, they charged me $1 for the report and without any notice two weeks later I was told that I subscribed to their site and charged me $30 out of nowhere. I never clicked to any subscription and I never received any email about subscription either. Their customer service is the worst, I tried contacting them several times via email. Live chat and calling. In email and chat they tell you to call them but they NEVER once picked up the phone. Absolutely disgusted with this sneaky scamming and would NEVER recommend you to go there. Their car history report is not complete either. I would recommend trying car vin sheet, they are thousand times better.

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Reviews (402)

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car history (23)
Thumbnail of user carolync75
Colorado
2 reviews
0 helpful votes
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July 20th, 2017

Was able to confirm that the info given by the seller was indeed factual and they were not covering anything up.

Thumbnail of user deborahc8
North Carolina
1 review
1 helpful vote
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September 30th, 2013

Great site. Found out all the information I needed, and was very easy to navigate. Online chat was quick and helpful.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Deborah, We’re delighted to read your feedback about our services! Thank you for taking time to share your positive experience! We aim to provide all of our customers with the most current information.

Thumbnail of user peterb1253
California
1 review
6 helpful votes
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October 12th, 2020

Read before you click. The Report is what I wanted but I thought it was going to be $1. Always read the fine print people.

Thumbnail of user toddj102
Wisconsin
1 review
0 helpful votes
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December 6th, 2020

Very easy to work with, and quick to respond to any questions big or small. They make you feel like you made a good choice.

Thumbnail of user bobbier14
Mexico
1 review
1 helpful vote
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March 22nd, 2018

I wanted to find out about a used car I'm thinking of buying. I wanted to know if it had been in any accidents mainly.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello Bobbie

I appreciate you taking the time to point out the areas you had concerning your purchase. My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Thumbnail of user edc15
Indiana
1 review
1 helpful vote
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September 2nd, 2013

Very proficient report. Much better than paying 30-40 dollars at the other sites. Love the cost and the report. Getting ready to do another one.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank you, Ed! We appreciate the time you spent sharing your feedback! We are happy to hear we were able to provide you with the results you needed!

Thumbnail of user lerissaz
North Carolina
1 review
0 helpful votes
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October 8th, 2013

This was great it gave me everything I wanted to know and only for a buck...
Thanks I appreciate it. I will spread the word.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Lerissa,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Best Regards,
Karmen J.

Thumbnail of user tammyp36
Tennessee
2 reviews
0 helpful votes
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July 19th, 2016

Car history was quick and easy to use. I would suggest it to anyone who wants to get fax on a car before they purchase.

Thumbnail of user pawelm
Poland
1 review
0 helpful votes
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October 15th, 2013

It gives you all the usua history informations but lucks photos. Will use it again due to fair price.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Pawal,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user timh63
Texas
1 review
0 helpful votes
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April 15th, 2016

Overall a great value for your time and money. This report gave a very concise report on my potential purchase.

Thumbnail of user benjamina21
New Jersey
1 review
0 helpful votes
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June 28th, 2016

This website provided me with outstanding information about a car I'm thinking about buying. It provided detailed and extensive info.

Thumbnail of user dannyl54
Arizona
1 review
1 helpful vote
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March 11th, 2018

It is very easy to use and fast reporting great customer service I would say to anyone use this site.

Thumbnail of user timothyw14
Missouri
1 review
0 helpful votes
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July 22nd, 2013

The process was quick and easy, and the information helpful, as I consider different pre-owned vehicles to purchase. Thank you!

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Timothv,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user williamk40
Ohio
1 review
0 helpful votes
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October 7th, 2013

This site told me everything I needed to know about a vehicle before I purchased and for only a dollar.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You William,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user bobbieh71
Texas
1 review
0 helpful votes
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December 22nd, 2020

Full report with ownership information not provided prior to review screen. I do not have 100 characters for a review.

Thumbnail of user tomb1180
Connecticut
1 review
0 helpful votes
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October 20th, 2020

Cannot leave a review until I get the title report. The vehicle was involved in an accident and I need the owners information

Thumbnail of user georgeb54
Florida
2 reviews
0 helpful votes
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August 26th, 2013

A lot of information especially for the price. More detailed than Carfax. Looked for a long time to find a inexpensive vin check.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

George, We appreciate the opportunity to address your situation. We apologize for any inconvenience and will use your feedback to improve our services.
If you would like to obtain a refund for charges you have incurred, please contact Karmen via email at manager@carhistory.us.org. We look forward to helping you.

Thumbnail of user laurak155
Wisconsin
1 review
0 helpful votes
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March 25th, 2018

I was looking at a used car for my daughter and wanted to be sure of no accidents were in the history of the car she was interested in..

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello Laura,

I hope that our report you requested was able to help you make a decision on a vehicle to buy. It seems hat you were not 100% satisfied with your experience. I would like to offer you a full refund for your purchase as my goal is to ensure that every customer is completely satisfied. Please email me at manager@carhistory.us.org and I will get this done for you immediately.

Best Regards,

Karmen
Manager
CarHistory.us.org

Thumbnail of user richardl121
Connecticut
1 review
0 helpful votes
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June 17th, 2016

Very easy to follow. Also, the site provides comprehensive information quickly. I will recommend this site to friends.

Thumbnail of user chrism3220
Iowa
2 reviews
0 helpful votes
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December 2nd, 2023

Already having the history of the vehicle this report being much cheaper was very accurate and was what i was looking for.

Service
Value
Quality
Thumbnail of user margarete58
Illinois
2 reviews
0 helpful votes
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November 2nd, 2023

I was looking for information on my car and for the $1 cost, I received a plethora of information! Yes, I will for sure tell others! Thank you!

Thumbnail of user benb265
Colorado
1 review
0 helpful votes
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March 6th, 2019

This was a fair price for a good report on my van.The site advertised a product and then sold me that product, I was satisfied.

Thumbnail of user scottg937
Washington
1 review
1 helpful vote
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December 22nd, 2020

Although it states you will only be charged $1 for the report then hits you with a $18 bill the report was pretty detailed. I was pretty satisfied

Thumbnail of user curtisc376
Tennessee
1 review
1 helpful vote
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November 28th, 2022

This is to let you know I'll take this as far as >have to til I get my refund, details to follow. Better business bureau is next.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello Curtis,

Thank you for your feedback and we appreciate you letting us know of the issue. I will be sure to pass your feedback to our pertinent team, and we’ll work on improving our service in order to meet your expectations in the future.

Please do not hesitate to reach out to one of our friendly customer service agents 24/7 at 1-855-482-6465 or contact me directly at manager@carhistory.us.org so that one of our representatives can discuss the details.

Hope to hear from you soon.

--
Karmen
CS Manager
carhistory.us.org

Thumbnail of user dd618
South Carolina
2 reviews
0 helpful votes
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November 2nd, 2023

It provides you with much need information. There is plenty information to help you make an educated decision. It is well worth the purchase.

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Thumbnail of user karmenj
Karmen J.
Typically does not respond to reviews

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