• Bookmark

    CarHistory

CarHistory

Write a Review

Overview

CarHistory has a rating of 3.8 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarHistory most frequently mention customer service. CarHistory ranks 3rd among Car Buying sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
View ratings trends
See all photos
How would you rate CarHistory?
Top Positive Review

“Excellent service”

robert r.
6/12/16

Came across carhistory.us.org while researching a used car. They provided valuable information which will be used in making my decision on purchasing this vehicle. Easy to use and for the price I will definitely use again. Than you.

See positive reviews
Top Critical Review

“BIGGEST SCAMMERS EVER!”

Tasneem A.
7/30/24

Don't go to them for car history, they charged me $1 for the report and without any notice two weeks later I was told that I subscribed to their site and charged me $30 out of nowhere. I never clicked to any subscription and I never received any email about subscription either. Their customer service is the worst, I tried contacting them several times via email. Live chat and calling. In email and chat they tell you to call them but they NEVER once picked up the phone. Absolutely disgusted with this sneaky scamming and would NEVER recommend you to go there. Their car history report is not complete either. I would recommend trying car vin sheet, they are thousand times better.

See critical reviews

Reviews (402)

Rating

Timeframe

Other

Reviews that mention popular keywords

car history (23)
Thumbnail of user dd618
South Carolina
2 reviews
0 helpful votes
  • Send Message
November 2nd, 2023

It provides you with much need information. There is plenty information to help you make an educated decision. It is well worth the purchase.

Thumbnail of user billb74
Kansas
1 review
0 helpful votes
  • Send Message
October 30th, 2013

This is my first use of this site and there is a lot of information to sift through. Hard to beat for the price.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Bill,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user pattyr26
Tennessee
1 review
0 helpful votes
  • Send Message
July 20th, 2017

I was so impressed how easy this was. Great company. Thank you very much, I would recommend this to anyone.

Thumbnail of user mjp12
New Jersey
1 review
8 helpful votes
  • Send Message
February 27th, 2018

I was charged $1.00 and $18.95 for a generic report. I will cancel that card and report this as scam.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hello MJ

I apologize for the experience you had. We strive to maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures for accuracy and clarity. My goal is to ensure that you and every single customer has an exceptional experience using our services. If you have not been refunded already, please contact me personally to receive a full refund for all of your charges at manager@carhistory.us.org

Best Regards,

Karmen
Manager
Carhistory.us.org

Thumbnail of user nealg51
Nevada
1 review
0 helpful votes
  • Send Message
December 10th, 2020

They gave me all the information I need about the vehicle they were thorough I have no complaints thank you

Thumbnail of user ny7
Nebraska
1 review
0 helpful votes
  • Send Message
November 10th, 2020

Good history and gave almost all of the information that I was looking for. I already knew a lot of the information provided.

Thumbnail of user peretted
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 20th, 2016

I was pleased with the info but I was a little confused about thr cost. They need to be a little more specific.

Thumbnail of user sheraleel
New Jersey
2 reviews
0 helpful votes
  • Send Message
August 20th, 2016

The review was simple and complete to review for the car we we're considering. Thanks for helping us out, it made us feel better about the car.

Thumbnail of user josephh95
Florida
1 review
0 helpful votes
  • Send Message
June 19th, 2016

I am very satisfied with the report. The information provided was very precise. I will do another for another vehicle. :) thank you

Thumbnail of user patk33
Kansas
1 review
0 helpful votes
  • Send Message
June 9th, 2016

Lots of information, the easiest of this type of site to use with more information than other sites give for the price

Thumbnail of user royalm42
Ukraine
2 reviews
0 helpful votes
  • Send Message
June 14th, 2022

Thank you very much. Very helpful when buying a car. Your reports are very accurate and up to date. Thank you again

Service
Quality
Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hi Royal,

Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide all the information you needed. It is our pleasure to serve you.

Hope to serve you again soon!

--
Karmen
CS Manager
carhistory.us.org

Thumbnail of user vickies13
North Carolina
1 review
0 helpful votes
  • Send Message
July 31st, 2016

I got my report back very fast. I would use CarHistory. Us. Org again. I would also tell my friends about it. I was very satisfied.

Thumbnail of user laurettat
Arkansas
1 review
0 helpful votes
  • Send Message
September 20th, 2016

I am very pleased with my report! I was able to get the information I needed to purchase my new car!

Thumbnail of user paulam1303
New York
1 review
1 helpful vote
  • Send Message
May 2nd, 2022

Didn't realize the only way to get the name of the owner is to do the survey. Review should be optional

Service
Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Hi Paula,

Thank you for taking the time to leave us a review and voicing your suggestions. Your feedback helps us to improve our service for everyone.

Thank you, again.

-
Karmen
CS Manager
carhistory.us.org

Thumbnail of user lindal41
California
1 review
1 helpful vote
  • Send Message
July 15th, 2013

I was impressed with the report and based on the statements, I will buy the truck under consideration.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Linda,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user trevort58
Oregon
1 review
0 helpful votes
  • Send Message
December 20th, 2020

I've used different vin checks in the past and this one is the best one I've ever used. I highly recommend this service.

Thumbnail of user bobbib48
Texas
1 review
0 helpful votes
  • Send Message
December 25th, 2020

Need to find info fast and this site was very reliable. Was able to navigate the site easily and fast.

Products used:
Vin check

Service
Value
Shipping
Returns
Quality
Thumbnail of user richards82
New Hampshire
1 review
0 helpful votes
  • Send Message
January 20th, 2014

Im searching for the history of a automobile I used to own. And they sent info. On my current address?

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank You Richard,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org

Thumbnail of user cecic
Illinois
2 reviews
0 helpful votes
  • Send Message
August 23rd, 2013

Well, my report did not load, it just said still loading for a long time. I had to contact customer service

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Ceci,

Thank you for sharing your feedback! We will use it to improve our website and services. If there is anything we can do to improve your most recent experience, please contact Karmen via email at manager@carhistory.us.org

Thumbnail of user scottl51
Minnesota
1 review
3 helpful votes
  • Send Message
July 21st, 2014

Absolute Scam! Stay away... can't believe this site hasn't been shut down. I'm betting it will be soon.

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@carhistory.us.org if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user andreah82
Texas
1 review
0 helpful votes
  • Send Message
October 9th, 2016

The information was very helpful and included everything I can possibly think of to ask about a vehicle

Thumbnail of user tonyaf2
Tennessee
1 review
0 helpful votes
  • Send Message
August 4th, 2013

Awesome site terrific detailed information on the car I was researching. All for one dollar amazing deal

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Great feedback, Tonya! Thank you, we genuinely appreciate it and we’re happy to hear we assisted you in finding the information you needed.

Thumbnail of user floydc13
California
1 review
0 helpful votes
  • Send Message
August 1st, 2013

The whole process was pretty easy.
Looks like a comprehensive report, perhaps more thorough than Carfax

Thumbnail of user karmenj
Karmen J. – CarHistory Rep

Thank you for sharing your experience, Floyd! Your feedback is valuable to us and we will use it to improve our products and services.

Thumbnail of user thomasc1198
North Carolina
1 review
3 helpful votes
  • Send Message
October 9th, 2020

I was charged $18.95 for a service I believed to be $1 according to the misleading add. Very unprofe

Thumbnail of user gerardoc15
Illinois
1 review
0 helpful votes
  • Send Message
May 10th, 2016

I would recommend to use this website because it tell you everything that you want to know about you car or suv..

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Get access to public information about used cars so that used car salespeople don't rip you off. The best used car information resource.

Company Representative

Thumbnail of user karmenj
Karmen J.
Typically does not respond to reviews

How do I know I can trust these reviews about CarHistory?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CarHistory?