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CARMA Corp, made numerous mistakes. Their most significant error was the over billing for my water and electricity utility services by $340.82. I made a request for a refund in October 2022 and they have taken over three months to respond. Is there no limit to their dishonesty as they have gained over four months of interest on this money they wrongly have acquired. It is impossible to contact them by telephone. It is now February and they have made an offer to refund the money by cheque. However, as they took so long to agree to this I no longer have a Canadian address to receive the cheque at. I was Amazed in this day and age that CARMA CORP have refused to refund the $340.82 back into my account by a bank transfer or direct deposit. Ironically, this is a service they require customers to use. Beware CARMACORP, over bill and they make it very difficult to get your hard earned money back!
Tip for consumers:
Beware of CARMACORP.com for your utility services.
They make numerous errors, overcharge, are extremely difficult to contact and gain a response from and then will not refund the money directly back into your bank account.
Products used:
CARMACORP.COM is a provider of Utility Services, electricity and water. They overcharged me by $340.82 plus the four months interest they gained while it is still in their bank account. it is almost five month later and they are still refusing to return the money they overcharged to me by a direct bank transfer or deposit of the money back into my account. They will only refund by a cheque and I no longer have an address that they can send the cheque to in Canada.
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