business logo of CarShield

CarShield

Overview

CarShield has a rating of 4.2 stars from 4,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,058
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Alabama
1 review
1 helpful vote
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Good
October 27, 2023

Real helpful if I need my truck fix I can call car to take care of my vehicle need

Date of experience: October 27, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

Michigan
1 review
0 helpful votes
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The company was very very kind & helpful
October 30, 2023

I already said customer service was very very kind & helpful.

Date of experience: October 30, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review. Glad to see our customer service was able to help you out so quickly. Please contact us if you have any other questions.

Washington
1 review
0 helpful votes
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Excellent customer service.
October 31, 2023

I have yet to use car shield,no problems with my car.

Date of experience: October 31, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

North Carolina
1 review
0 helpful votes
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Great service
January 4, 2024

No problem. Rep was friendly and professional and knowledgeable

Date of experience: January 4, 2024
Georgia
1 review
0 helpful votes
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Very pleased with the service
November 2, 2023

Very understanding and knowledgeable. Very satisfied with professional care I received

Date of experience: November 2, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

New York
1 review
0 helpful votes
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Great experience
November 5, 2023

The agent was very helpful and explaining everything and my needs

Date of experience: November 5, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

North Carolina
1 review
0 helpful votes
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It was fast and easy from TV commercials and a friend

Date of experience: November 6, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

California
1 review
0 helpful votes
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Very happy
January 14, 2024

Very good very good ver good good good good good great and very happy

Date of experience: January 14, 2024
Carshield R. CarShield Rep
over a year old

Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.

Virginia
1 review
0 helpful votes
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Happy Customer
January 14, 2024

Happy to be a Car Shield customer. I'm very pleased with their service

Date of experience: January 14, 2024
Wisconsin
1 review
0 helpful votes
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Very good at giving a total refund
January 14, 2024

The last gentleman I talked to was very professional and helped me

Date of experience: January 14, 2024
Texas
1 review
0 helpful votes
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Phone call
August 15, 2023

Very nice and friendly staff thank for nice people on line

Date of experience: August 15, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

Washington
1 review
0 helpful votes
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Helpful experience
January 4, 2024

Fast and efficient. Representative was courteous and experienced.

Date of experience: January 4, 2024
Michigan
2 reviews
0 helpful votes
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Carshield is the best
August 22, 2023

I have no problem with getting things done with car shield

Date of experience: August 22, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Tennessee
1 review
0 helpful votes
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Upgrade
August 17, 2023

Agent was polite and answered my questions about upgrading my coverage.

Date of experience: August 17, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Texas
1 review
0 helpful votes
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Don't know about service yet car has not broken down

Date of experience: January 13, 2024
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Arizona
1 review
0 helpful votes
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Don't remember contacting re a break down
August 7, 2023

I don't remember contacting. I think it was a contract issue.

Date of experience: August 7, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Michigan
1 review
0 helpful votes
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Service availability
January 15, 2024

Called about service start date for covered repairs.

Date of experience: January 15, 2024
Washington
1 review
0 helpful votes
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Informative and helpful
January 15, 2024

Completely satisfied for what I needed and it was all done on time

Date of experience: January 15, 2024
Missouri
1 review
0 helpful votes
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Thumbs up, so happy we have Car shield. Anyone that has a used car, should check into car shield

Date of experience: August 11, 2023
Arizona
2 reviews
0 helpful votes
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Problem was not covered
January 8, 2024

The mechanism in the door was broken so the door could not be opened and the fob did not work.

Date of experience: January 1, 2024