business logo of CarShield

CarShield

Overview

CarShield has a rating of 4.2 stars from 4,859 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,053
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Texas
1 review
0 helpful votes
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Good service very good
November 12, 2023

Good they are good and helpful very helpful thank you for your service

Date of experience: November 12, 2023
Florida
1 review
0 helpful votes
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Claim follow up
November 13, 2023

This contact was exceptional…can only hope this contact gets the ball rolling!

Date of experience: November 13, 2023
Kentucky
1 review
0 helpful votes
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The people I talked to were awesome the coverage I received for the work was good

Date of experience: November 14, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Texas
1 review
0 helpful votes
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Excellent service
November 15, 2023

Very professional and answered all my questions. Very pleased.

Date of experience: November 15, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Michigan
1 review
0 helpful votes
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Great
December 20, 2023

Home appliances coverages explained by customer representative.

Date of experience: December 20, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Tennessee
1 review
0 helpful votes
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Customer satisfaction
December 20, 2023

Just asking for help and direction received prompt feed back

Date of experience: December 20, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review. Glad to see our customer service was able to help you out so quickly. Please contact us if you have any other questions.

Florida
1 review
0 helpful votes
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Great people work there
December 21, 2023

Nonessential. Didn't even use it but car shield is great

Date of experience: December 21, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Indiana
1 review
0 helpful votes
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Truck is in the shop
December 23, 2023

It would have cost me $2,400 but car shield payed $2,300.

Date of experience: December 23, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

Missouri
1 review
0 helpful votes
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Great company
December 21, 2023

Been with car shield for 2.5 years. Nothing but high marks! Thanks

Date of experience: December 21, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Kentucky
1 review
0 helpful votes
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Very knowledgeable staff, able to answer all my questions.

Date of experience: December 20, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Arizona
1 review
0 helpful votes
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No calls
November 19, 2023

I have not had anything wrong with my car as far as experience with car shield

Date of experience: November 19, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Pennsylvania
1 review
0 helpful votes
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Great service.
December 13, 2023

Great service. Thank you...Thank you...Thank you...

Date of experience: December 13, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

New Mexico
1 review
0 helpful votes
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No worries on car repair
December 13, 2023

Hassle, free car, repair peace of mind for free car repair

Date of experience: December 13, 2023
Virginia
1 review
0 helpful votes
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Well Done
August 18, 2023

The agent was very thorough and complete. She did her job well and was very nice.

Date of experience: August 18, 2023
Virginia
1 review
0 helpful votes
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Easy to deal with staff.
October 2, 2023

The staff was very direct and to the point. It was a pleasure talking to them.

Date of experience: October 2, 2023
Carshield R. CarShield Rep
over a year old

Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.

Illinois
1 review
0 helpful votes
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Awesome
November 6, 2023

Phone personnel very knowledgeable & pleasant on the phone.

Date of experience: November 6, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Massachusetts
2 reviews
0 helpful votes
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Get copy of my contract.
December 20, 2023

Experience was good, still Waiting for my contract. It's been 10 days

Date of experience: December 20, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Florida
1 review
0 helpful votes
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It was easy to sign up for car shield.
October 5, 2023

I have none. I wanted to have peace of mind. It was easy to sign up.

Date of experience: October 5, 2023
Carshield R. CarShield Rep
over a year old

Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.

Texas
1 review
0 helpful votes
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Helpful
December 20, 2023

It was a very helpful experience. All my questions were answered.

Date of experience: December 20, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Michigan
2 reviews
0 helpful votes
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Great to fix b it.
August 8, 2023

My motor needed to be replaced and Car Shield replaced my motor in a timely manner.

Date of experience: August 8, 2023