business logo of CarShield

CarShield

Overview

CarShield has a rating of 4.2 stars from 4,859 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,053
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Oregon
1 review
0 helpful votes
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Problems with computer site.
December 27, 2023

Tried to get on my account, but you were having problems with site.

Date of experience: December 20, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Pennsylvania
1 review
0 helpful votes
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I would recommend to anyone
December 19, 2023

Best customer service ever and the staff are professional

Date of experience: December 19, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Florida
1 review
0 helpful votes
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Great experience.
December 1, 2023

Effortlessly. Great experience. No stress, no fuss.

Date of experience: December 1, 2023
Illinois
1 review
0 helpful votes
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Great job
December 14, 2023

You guys are professional and very fast. Keep up the good work

Date of experience: December 14, 2023
California
2 reviews
0 helpful votes
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I haven't had a claim yet and I hope I never will.
December 14, 2023

Easy for me to apply and automatic payment is trouble free.

Date of experience: December 14, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Pennsylvania
1 review
0 helpful votes
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I never had to use it, so I can't say anything.
December 14, 2023

My last phone call went fine, but I never had to use the service in any way as of yet.

Date of experience: December 14, 2023
South Carolina
1 review
0 helpful votes
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Knowledge is King
December 4, 2023

Very knowledgeable associates, everything went very smoothly

Date of experience: December 4, 2023
Texas
3 reviews
0 helpful votes
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Happy
November 20, 2023

Everything was gone very well it was a very good experience.

Date of experience: November 20, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

North Carolina
1 review
0 helpful votes
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Undecided customer
November 1, 2023

My car shield rep help me to decide to keep my coverage.

Date of experience: November 1, 2023
Michigan
1 review
0 helpful votes
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Very satisfied with carshild
December 16, 2023

Everything I have needed they came through for me.

Date of experience: December 16, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Spain
1 review
0 helpful votes
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Payment Change
December 17, 2023

I was able to change my payment process over the phone without any problems.

Date of experience: December 17, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Washington
3 reviews
0 helpful votes
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Great customer knowledge and service
December 19, 2023

As my experience. Having our own trucking company.they are great

Date of experience: December 19, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Illinois
2 reviews
0 helpful votes
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Cancelled card
December 19, 2023

The customer service rep was kind patient and pleasant.

Date of experience: December 19, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Arizona
1 review
0 helpful votes
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Car shield refused coverage
December 26, 2023

Car shield refused coverage therefore I was out of pocket for the needed repairs

Date of experience: December 19, 2023
Carshield R. CarShield Rep
over a year old

We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.

Connecticut
1 review
0 helpful votes
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Poor
September 8, 2023

Poor service sent back to service centers that do not to cover problem.

Date of experience: August 9, 2023
Oklahoma
1 review
0 helpful votes
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Great company took care of our car
November 11, 2023

Car broke down and they had it towed to dealer and had it fixed

Date of experience: November 11, 2023
Delaware
1 review
0 helpful votes
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Call was answered quickly
August 10, 2023

Had a question on my policy! Call was answered quickly and question answered.

Date of experience: August 10, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Massachusetts
1 review
0 helpful votes
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Easy transisiton from one vehicle to another.
December 19, 2023

The representative was extremely helpful answering all my questions.

Date of experience: December 19, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

New Jersey
1 review
0 helpful votes
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Monthly caring and satisfaction
December 8, 2023

The representatives are always friendly, courteous, knowledgeable and patient.

Date of experience: December 8, 2023
Tennessee
1 review
0 helpful votes
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Good!
December 8, 2023

"Easy and simple" Among the best warranty companies.

Date of experience: December 8, 2023