business logo of CarShield

CarShield

Overview

CarShield has a rating of 4.2 stars from 4,854 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,052
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Rhode Island
1 review
0 helpful votes
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She was friendly and patient with me.
December 1, 2023

I was satisfied with prompt attention and assistance.

Date of experience: December 1, 2023
Missouri
1 review
0 helpful votes
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You do not cover anything
December 8, 2023

I went down there because my truck was not blowing hot air

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
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Customer service
December 1, 2023

Car shield gives you peace of mind and the staff is very helpful I would recommend them to anyone

Date of experience: December 1, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Oregon
1 review
1 helpful vote
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I had an electronic problem with my car, and they took care of it

Date of experience: December 1, 2023
Florida
1 review
0 helpful votes
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So far good service no need for more information at this time.

Date of experience: December 4, 2023
North Carolina
1 review
0 helpful votes
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Great!
December 4, 2023

Customer was paid in a timely manner and I appreciate this!

Date of experience: December 4, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

Texas
1 review
0 helpful votes
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Time and Money
December 4, 2023

Great customer service and the willingness to help answer questions

Date of experience: December 4, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

North Dakota
1 review
0 helpful votes
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False information
December 11, 2023

Why won't you send me my policy information I am getting sick of waiting

Date of experience: December 4, 2023
Texas
1 review
0 helpful votes
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Very satisfied
December 4, 2023

My experience with car shield has been very satisfying

Date of experience: December 4, 2023
Tennessee
1 review
0 helpful votes
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None of the problems that I had with my 175,000 mile Volvo were covered.

Date of experience: December 4, 2023
Carshield R. CarShield Rep
over a year old

That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.

Nevada
2 reviews
0 helpful votes
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New customer
December 5, 2023

Excellent services and references & very well known

Date of experience: December 5, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Washington
1 review
0 helpful votes
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Word not complete yet. No payments made yet.
December 13, 2023

Fairly simple on my part. Shop May have different experience!

Date of experience: December 6, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Massachusetts
1 review
0 helpful votes
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Terrific value!
November 4, 2023

Great value, helpful service, and quality service.

Date of experience: November 4, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Massachusetts
1 review
0 helpful votes
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No words
December 12, 2023

Bad I asked for something which didn't get it. You

Date of experience: December 5, 2023
Carshield R. CarShield Rep
over a year old

We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.

Texas
1 review
0 helpful votes
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Prompt Service
November 12, 2023

The approval process was easy and straightforward, and the resolution was prompt.

Date of experience: November 12, 2023
Florida
1 review
0 helpful votes
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Good customer care
November 9, 2023

Very courteous l, knowledgeable and professional

Very courteous l, knowledgeable and professional

Date of experience: November 9, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Colorado
1 review
0 helpful votes
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Satisfied
December 6, 2023

They reminded me that my payment didn't go through. Have no trouble with car shield.

Date of experience: December 6, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Georgia
2 reviews
0 helpful votes
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Waiting patiently
December 12, 2023

I'm still waiting approval to have my car repaired.

Date of experience: December 5, 2023
Carshield R. CarShield Rep
over a year old

We are always happy to explain your coverage details and assist in any customer service needs, however. We, at CarShield, have little to no control over the decision of your claims. That is up to the administrator of the account.

Georgia
1 review
0 helpful votes
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Agent was polite and answered all questions.
December 4, 2023

Really can't provide an answer, I've never used their service.

Date of experience: December 4, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Missouri
1 review
0 helpful votes
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Machanic's on Call
August 18, 2023

From the beginning from the fist call' everything came together to the end

Date of experience: August 18, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!