business logo of CarShield

CarShield

Overview

CarShield has a rating of 4.2 stars from 4,855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,052
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
grey star
grey star
grey star
grey star
grey star
Arizona
1 review
0 helpful votes
Follow Adoniz I.
Unfollow Adoniz I.
Send Message
Share Review
Report Review

Everyone was easy to talk too
December 8, 2023
Updated review

My transmission went out and they fixed it in a timely matter.

Date of experience: December 8, 2023

Easy to deal with
November 6, 2023
Previous review

They kept in touch with me through the decision process and they also kept in touch with the auto parts place.

Date of experience: November 6, 2023
New York
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Send Message
Share Review
Report Review

No problem
December 7, 2023

Asked if my battery was covered it's not this survey is a pain

Date of experience: December 7, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Texas
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Send Message
Share Review
Report Review

Carshield
December 7, 2023

Very professional experience they answered all my questions

Date of experience: December 7, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Illinois
1 review
0 helpful votes
Follow Robert I.
Unfollow Robert I.
Send Message
Share Review
Report Review

Relative Friendly Service
December 8, 2023

They answer the phone and take action for changes..

Date of experience: December 8, 2023
Nevada
1 review
0 helpful votes
Follow Jacqueline K.
Unfollow Jacqueline K.
Send Message
Share Review
Report Review

Have not needed services yet! Your deductions from my account seem to go smoothly though!

Date of experience: December 8, 2023
Arizona
1 review
0 helpful votes
Follow Barbara J.
Unfollow Barbara J.
Send Message
Share Review
Report Review

Change Information
December 6, 2023

The girl was very kind and helpful. I really appreciate d her time.

Date of experience: December 6, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

New York
1 review
0 helpful votes
Follow Timothy K.
Unfollow Timothy K.
Send Message
Share Review
Report Review

Too long to get approved
December 1, 2023

Way too long for approval and not fair with daily retail rate reimbursed

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
Follow Florence Z.
Unfollow Florence Z.
Send Message
Share Review
Report Review

Be truly
December 8, 2023

Be truly explained things correctly and people who have never been through this

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
Follow Pierre E.
Unfollow Pierre E.
Send Message
Share Review
Report Review

Good service
December 1, 2023

They were attentive and dealt with the contractor efficiently!

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
Follow John I.
Unfollow John I.
Send Message
Share Review
Report Review

Satisfied,
December 1, 2023

Agent shows patience. With customers and explained everything quite easy for me.

Date of experience: December 1, 2023
North Carolina
1 review
0 helpful votes
Follow Judy U.
Unfollow Judy U.
Send Message
Share Review
Report Review

Good experience with recent services needed. No time lapse in approval for what they would cover.

Date of experience: December 1, 2023
Arkansas
1 review
0 helpful votes
Follow Charles Y.
Unfollow Charles Y.
Send Message
Share Review
Report Review

Nice to work with
December 1, 2023

Car Shield addressed my problem quickly and took care of it.

Date of experience: December 1, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

Texas
1 review
0 helpful votes
Follow Rebecca V.
Unfollow Rebecca V.
Send Message
Share Review
Report Review

Billing concern handled quickly.
December 1, 2023

Thank you for handling my concerns quickly and efficiently.

Date of experience: December 1, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

New York
2 reviews
0 helpful votes
Follow Theresa M.
Unfollow Theresa M.
Send Message
Share Review
Report Review

No problems great experience do not hesitate to buy this

Date of experience: December 2, 2023
Arizona
4 reviews
0 helpful votes
Follow Pat H.
Unfollow Pat H.
Send Message
Share Review
Report Review

I believe I already answered this survey
December 2, 2023

My experience with Car Shield is always good. What more would you like me to say?

Date of experience: December 2, 2023
New Jersey
1 review
0 helpful votes
Follow Beverly U.
Unfollow Beverly U.
Send Message
Share Review
Report Review

Total amount of payments
December 1, 2023

I paid 74$ and change was wondering if thats my regular payment going forward.

Date of experience: December 1, 2023
Washington
1 review
0 helpful votes
Follow MICHAEL S.
Unfollow MICHAEL S.
Send Message
Share Review
Report Review

Great!
August 16, 2023

The customer service was great as well as the tow truck service. No problems!

Date of experience: August 16, 2023
Texas
1 review
0 helpful votes
Follow Quintha M.
Unfollow Quintha M.
Send Message
Share Review
Report Review

Service questions
December 1, 2023

Asked about covered services, got positive feedback.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
Follow Brenton S.
Unfollow Brenton S.
Send Message
Share Review
Report Review

It was exhausting
December 9, 2023

Not many repair shops in my area except this warranty program.

Date of experience: December 2, 2023
Michigan
1 review
0 helpful votes
Follow Tom J.
Unfollow Tom J.
Send Message
Share Review
Report Review

No Title
December 1, 2023

Have had nothing but good contacts with Car Shield.

Date of experience: December 1, 2023