CarShield has a rating of 4.2 stars from 4,851 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.
Excellent warranty company I'm very professional and expedient
Everything went well could've paid my mechanic a little sooner.
We’re happy to help. Let us know if you need anything else.
Awesome service fast and reliable and easy. The best service
Thank you for your time and review. If you have any questions give us a call!
Telephone representatives are courteous are helpful.
We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.
Was not clear on what is covered and how long before it becomes effective.
We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.
Only needed a jump twice. Service was provided immediately.
Thank you for your time and review. If you have any questions give us a call!
Not please with renter.one day renter is not enough time to put in a transmission.
I love they way the people from CarShield helped me in every way. Thank u
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
No problems with this service. Agent was very competent.
New customer still waiting to receive my contract through the mail!
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Little slow on responding. Not quite finished yet to give a full response
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
I was late because someone hacked my account, so in a bad place.
Just asked if they covered a particular issue ah ok
Thank you for your time and review. If you have any questions give us a call!
Very professional and courtesy. Staff was very helpful and knowledgeable
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
Car shield covers most repairs,but not all repairs
Our coverage plans vary depending on the age and mileage of the vehicle. Therefore, our sales agents place you into the highest level of coverage your vehicle qualifies for at the best rates.
Very affordable extended warranty
Can pay monthly
Fast customer service response
Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.
Needed to change the date for monthly draft payment. Handled quickly/efficiently.
We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!
Billed for coverage on a vehicle that I traded in the month before
We apologize you feel this way. Please give us a call so we can help with this further.
Very courteous and helpful. Had an issue with debit card that she helped resolve.
We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.
Stuck and no batteries from your company. Customer service was very nice.
We're sorry to hear this. It is unfortunate when a needed repair isn't listed for coverage on your policy. Hopefully we can help you on the next one!
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: You have to wait 20 days and 250 miles. And if they think you already know there is a problem they want cover it.
Thank you for your time and review. If you have any questions give us a call!