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CarShield

Overview

CarShield has a rating of 4.2 stars from 4,851 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,051
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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California
1 review
0 helpful votes
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Excellent warranty company
November 24, 2023

Excellent warranty company I'm very professional and expedient

Date of experience: November 24, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

New York
1 review
0 helpful votes
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Na
November 24, 2023

Everything went well could've paid my mechanic a little sooner.

Date of experience: November 24, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

Arizona
1 review
0 helpful votes
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Came to put the spare tire on
August 21, 2023

Awesome service fast and reliable and easy. The best service

Date of experience: August 21, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Iowa
1 review
0 helpful votes
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New Customer
November 3, 2023

Telephone representatives are courteous are helpful.

Date of experience: November 3, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Washington
1 review
0 helpful votes
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Unsure about coverage
November 26, 2023

Was not clear on what is covered and how long before it becomes effective.

Date of experience: November 26, 2023
Carshield R. CarShield Rep
over a year old

We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.

Pennsylvania
1 review
0 helpful votes
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Battery Service.
November 21, 2023

Only needed a jump twice. Service was provided immediately.

Date of experience: November 21, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

South Carolina
1 review
0 helpful votes
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Is getting better
November 9, 2023

Not please with renter.one day renter is not enough time to put in a transmission.

Date of experience: November 9, 2023
Texas
1 review
0 helpful votes
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I will tell my friends about Car Shield
November 10, 2023

I love they way the people from CarShield helped me in every way. Thank u

Date of experience: November 10, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

New Mexico
1 review
0 helpful votes
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Good, pleasant and competent service.
November 23, 2023

No problems with this service. Agent was very competent.

Date of experience: November 23, 2023
North Carolina
1 review
0 helpful votes
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New customer
November 19, 2023

New customer still waiting to receive my contract through the mail!

Date of experience: November 19, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Texas
1 review
0 helpful votes
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Helpful and courteous
November 21, 2023

Little slow on responding. Not quite finished yet to give a full response

Date of experience: November 21, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

Washington
1 review
0 helpful votes
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Keeping your car.
November 16, 2023

I was late because someone hacked my account, so in a bad place.

Date of experience: November 16, 2023
Pennsylvania
1 review
0 helpful votes
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Call
November 15, 2023

Just asked if they covered a particular issue ah ok

Date of experience: November 15, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Arkansas
1 review
0 helpful votes
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Carshield
August 11, 2023

Very professional and courtesy. Staff was very helpful and knowledgeable

Date of experience: August 11, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

Texas
1 review
0 helpful votes
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Ifs and buts
November 16, 2023

Car shield covers most repairs,but not all repairs

Date of experience: November 16, 2023
Carshield R. CarShield Rep
over a year old

Our coverage plans vary depending on the age and mileage of the vehicle. Therefore, our sales agents place you into the highest level of coverage your vehicle qualifies for at the best rates.

Virginia
2 reviews
0 helpful votes
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There when you need Them
November 15, 2023

Very affordable extended warranty
Can pay monthly
Fast customer service response

Date of experience: November 15, 2023
Carshield R. CarShield Rep
over a year old

Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.

Texas
1 review
0 helpful votes
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Helped with my issue right away
November 17, 2023

Needed to change the date for monthly draft payment. Handled quickly/efficiently.

Date of experience: November 17, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Georgia
2 reviews
0 helpful votes
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Wrongfully billed
November 15, 2023

Billed for coverage on a vehicle that I traded in the month before

Date of experience: November 15, 2023
Carshield R. CarShield Rep
over a year old

We apologize you feel this way. Please give us a call so we can help with this further.

Idaho
1 review
0 helpful votes
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CSR
November 17, 2023

Very courteous and helpful. Had an issue with debit card that she helped resolve.

Date of experience: November 17, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

Ohio
1 review
0 helpful votes
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You should sell batteries
October 28, 2023

Stuck and no batteries from your company. Customer service was very nice.

Date of experience: October 21, 2023
Carshield R. CarShield Rep
over a year old

We're sorry to hear this. It is unfortunate when a needed repair isn't listed for coverage on your policy. Hopefully we can help you on the next one!