business logo of CarShield

CarShield

Overview

CarShield has a rating of 4.2 stars from 4,847 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,051
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Ohio
1 review
0 helpful votes
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Very satisfied
October 30, 2023

Just in beginning of a claim so will keep u up dated on how it turns out

Date of experience: October 30, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Texas
2 reviews
0 helpful votes
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They've provided me with great service.
November 22, 2023

Answered questions with great understanding of my needs.

Date of experience: October 27, 2023
Indiana
1 review
0 helpful votes
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Wonderful company
October 27, 2023

I like the way that customer service talks to me & answers all my questions

Date of experience: October 27, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Florida
1 review
0 helpful votes
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Updated credit card
October 29, 2023

Took several transfers, but the people were kind and professional.

Date of experience: October 29, 2023
Kentucky
1 review
0 helpful votes
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Good job
October 31, 2023

Very professional and courteous. Keep up the wonderful job

Date of experience: October 31, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Pennsylvania
1 review
0 helpful votes
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You guys are awesome.
October 30, 2023

I had a wonderful experience with car shield no regret about signing up.

Date of experience: October 30, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Illinois
1 review
0 helpful votes
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Very accommodating
October 30, 2023

Understand inquiry and addressed it appropriately. Answered all concerns

Date of experience: October 30, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Texas
1 review
0 helpful votes
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They were very helpful.
October 31, 2023

She was able to answer all my questions satisfactory.

Date of experience: October 31, 2023
Carshield R. CarShield Rep
over a year old

Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.

Massachusetts
1 review
0 helpful votes
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Customer service
October 30, 2023

Well excellent experienced person helping described insurance

Date of experience: October 30, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Hawaii
1 review
0 helpful votes
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Satisfied
October 29, 2023

I am pleased how easy it was to file a claim. Customer service answered all my questions!

Date of experience: October 29, 2023
Washington
1 review
0 helpful votes
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Great service
October 31, 2023

Very satisfied with my purchase! And it did not break the bank.

Date of experience: October 31, 2023
Carshield R. CarShield Rep
over a year old

Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.

Alabama
1 review
0 helpful votes
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I wanted to know about my coverage
November 3, 2023

Was very satisfied with the answers that I received

Date of experience: November 3, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

South Carolina
1 review
0 helpful votes
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Helped me when I needed it
November 2, 2023

Needed to change credit card number that I
Was using, did so with no problem

Date of experience: November 2, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Michigan
1 review
0 helpful votes
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Replaced a transmission without question. I was impressed by their reliability.

Date of experience: November 1, 2023
Carshield R. CarShield Rep
over a year old

We’re happy to help. Let us know if you need anything else.

District of Columbia
1 review
0 helpful votes
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My experience was great.
November 2, 2023

I received excellent and outstanding customer service.

Date of experience: November 2, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Florida
2 reviews
0 helpful votes
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Perfect
November 4, 2023

Had a couple of questions, answered quickly, no BS, perfect!

Date of experience: November 4, 2023
Carshield R. CarShield Rep
over a year old

Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.

Washington
1 review
0 helpful votes
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Road service
November 4, 2023

Great! Agent was very helpful got some there fairly quick

Date of experience: November 4, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support and review. If you have any questions about your policy don't hesitate to give us a call!

Louisiana
1 review
0 helpful votes
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It's okay.
November 11, 2023

It was good. When I needed for my AC, they responded very quickly.

Date of experience: November 4, 2023
Carshield R. CarShield Rep
over a year old

We're happy to hear this. Let us know if you need anything else.

Pennsylvania
1 review
0 helpful votes
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Every satisfied
November 6, 2023

At this point I have not used the service as of yet

Date of experience: November 6, 2023
Carshield R. CarShield Rep
over a year old

Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.

Arizona
1 review
0 helpful votes
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You assisted me promptly with my questions.
November 3, 2023

Friendly,prompt service.
Easy to get a customer representative.

Date of experience: November 3, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.