• carVertical

carVertical

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Overview

carVertical has a rating of 3.0 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with carVertical most frequently mention history report, second hand, and vin check. carVertical ranks 5th among Car Buying sites.

  • Service
    187
  • Value
    192
  • Shipping
    136
  • Returns
    116
  • Quality
    174

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 26.2%
Positive
16
Neutral
16
Negative
29
85
See all photos
How would you rate carVertical?
Top Positive Review

“I've been looking for the discount button. (SR20)”

ed k.
5/9/24

I am happy to find out that the car had a massive € 20.000 repair, but the report was not as I hoped to see after seeing a lot of British reports, no TUV reports at all

Top Critical Review

“Scam company”

Mirko P.
7/22/24

CarVertical is a scam. Thousands of investors have been left with nothing from the initial investment in their ICO token project. I lost $500. They took the money and are still operating their scam. NEVER, NEVER, NEVER send any funds to this "company". I'm looking for others who want to join an action to report this scam company to the authorities and arrest these scammers from Lithuania.

Reviews (482)

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Reviews that mention popular keywords

vin check (5)
Thumbnail of user mirko.pomponi
Ecuador
1 review
0 helpful votes
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July 22nd, 2024

CarVertical is a scam. Thousands of investors have been left with nothing from the initial investment in their ICO token project. I lost $500. They took the money and are still operating their scam. NEVER, NEVER, NEVER send any funds to this "company". I'm looking for others who want to join an action to report this scam company to the authorities and arrest these scammers from Lithuania.

Service
Value
Shipping
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Quality
Thumbnail of user kasl4
Evelina K. – carVertical Rep

Hello, thank you for your review. We're truly sorry to hear about the situation you've faced. In case of any questions or concerns regarding the service do not hesitate to contact our Customer Support team at support@carvertical.com

Thumbnail of user ladil5
Finland
1 review
0 helpful votes
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October 31st, 2024

I purchased 3 car checks but received only 1 report while the other credits disappeared from my account... I mean come on!

Thumbnail of user kasl4
Evelina K. – carVertical Rep

Hi there, thank you for sharing your experience, and we're truly sorry to hear about your lost credits - this is not the experience we want for our customers, and we understand how frustrating this must be. This might happen due to various reasons, like an incorrectly entered email address or having more than one account. If you could provide details about your transaction, we’d be more than happy to identify your purchase and assist you in resolving this issue. Please feel free to reach out directly (support@carvertical.com)—we’re here to help!

Thumbnail of user deathlike.zlg
Lithuania
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

States that a car had only one incident (damage), but after purchasing another company's report, it turned out that there were two incidents. Does not correctly indicate a car model in the report and does not show any features of a car.

Service
Value
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Thumbnail of user ciobanuc.ionut
Romania
1 review
1 helpful vote
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June 26th, 2024

The ifos are too week.
I though that Car vertical is a useful tool to find more relevant information.
The same information I already found them and still can receive from free, reliable and trusted open sources.
The last two information regarding the ITP are innacurate, mostly the last information from this year regarding my car
Even if the car was in official Hyundai service for an official recall, the Car vertical couldn't offer me any information.
Shame!

Tip for consumers:
No

Products used:
Services

Service
Value
Thumbnail of user antonz39
California
1 review
0 helpful votes
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June 23rd, 2024

The information about odometer of the car I checked was almost missing - just two records. I had to pay to different site to get service history of the car online. Other info is OK.

Service
Value
Shipping
Quality
Thumbnail of user ninokotur
Serbia
1 review
0 helpful votes
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June 6th, 2024

I've tried carvertical on 3-4 occasions over span of few years but it always end up having too few information mainly in term of age of data. It only seems that vehicles have limited to any information about during first 2-5 years since they are manufactured and sold, and any data after that seems to be inexistant. I am proficient enough when buying cars but on few occasions i wanted to take a look at carvertical and from information that i've saw nothing was relevant as i tend to buy cars at age of around 10 years and last update of that car was 7 years ago.

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Thumbnail of user felixj71
Netherlands
1 review
0 helpful votes
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June 7th, 2024

Their information is poor and doesn't add any value. A public and free register provided me with more information on two cars I researched. Please don't waste your money on this scam!

Service
Value
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Thumbnail of user barbulescugeorgecatalin
Romania
1 review
0 helpful votes
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June 15th, 2024

I didnt see any km references, maybe it is because the car never been în an Service?
Or i dont know were to look., the seller sau that the car has ******* km..

Service
Thumbnail of user kasiaw9
Poland
1 review
0 helpful votes
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June 18th, 2024

No details, only general information without any proof. Too many unclear suggestions such as: it might have been/ maybe, could be, etc.

Thumbnail of user giorgiana28susurinca
Romania
1 review
1 helpful vote
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July 10th, 2024

Raportul autoturismului despre care am cerut informatii in 30.06.2024, nu corespunde cu realitatea! Acesta, in raport, la statusul legal "arata bine", dar in realitate se afla sub sechestru din ianuarie 2024. Aceste informatii le detin de la Brigada Rutiera, in urma respingerii cererii de a inmatricula masina pe numele meu. Asadar, atentie mare! Cei care vreti sa achizionati un autoturism, mergeti mai intai la Politia Rutiera, pe raza careia va aflati, pentru a verifica daca este in legalitate, daca nu vreti sa ramaneti cu banii dati si fara drept asupra bunului achizitionat, ca si mine! Mult succes, tuturor!

Thumbnail of user kasl4
Evelina K. – carVertical Rep

Vă mulțumim pentru că ne-ați împărtășit experiența dumneavoastră. Ne pare foarte rău să auzim că serviciul nu a fost atât de util pe cât ne-am fi dorit să fie. Disponibilitatea informațiilor poate varia deoarece nu toate datele sunt digitizate sau accesibile în sursele de date pe care ne bazăm. Vă rugăm să ne trimiteți un e-mail direct la support@carvertical.com pentru a putea discuta în continuare acest aspect.

Thumbnail of user andrei.uoc
Romania
1 review
1 helpful vote
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May 16th, 2024

Use other services. Waste of money. 90% of the information they provide can be found online with a little digging. Damage reports very frugal, service reports lacking. Avoid.

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Value
Shipping
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Quality
Thumbnail of user wilkhou
Finland
1 review
0 helpful votes
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May 1st, 2024

Pricy service with decent info on cars just in the usa they converted it automatically and correctly as then in finland they changed the miles straight to km and now carvertical says meter has been rolled back

Thumbnail of user andris20040715
Hungary
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Payed the fee and got the summary of the car. It was not not acceptable it shown that the car is fine and no isshue, but the small things that caught my eye... The car I asked the reshearch on was not eaven made with that type of engine, and had nothing like the report say. Based on pannle gap, and supension parts, it was in a crash at some point, but the report didn't shonwn any kind of damage. If I knew this would happen I'd never give them my money for a report, and I'll never ask for a report from this page ever again.

Service
Value
Shipping
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Thumbnail of user viktorv27
Ukraine
1 review
0 helpful votes
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May 4th, 2024

There is no inspection of the damage to the car, they identified 2 owners less than in reality, uncertainty in the history of car sales, outdated information on the type of fuel used by the car, no record of car mileage after each re-registration of the vehicle

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Value
Shipping
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Thumbnail of user alberts29r
Poland
1 review
0 helpful votes
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May 29th, 2024

Wasted money. It does not show the key issue - what exactly the fault is. It does not show the key issue - what exactly the fault is.

Thumbnail of user edk485
Germany
1 review
0 helpful votes
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May 9th, 2024

I am happy to find out that the car had a massive € 20.000 repair, but the report was not as I hoped to see after seeing a lot of British reports, no TUV reports at all

Service
Value
Shipping
Quality
Thumbnail of user 19artur9507
Poland
1 review
0 helpful votes
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June 22nd, 2024

Zakupiłem raport do Mazdy 3 sprowadzonej z Kanady.
Niestety zabrakło w nim kilku ważnych rzeczy jak uszkodzenie pojazdu oraz ilość właścicieli w Polsce oraz wersja silnika.
Inne raporty samochodów na terenie Europy były dosyć obszerne.
Ogólnie Polecam.

Thumbnail of user ludoherbel
France
1 review
0 helpful votes
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June 24th, 2024

Je reste sur ma faim d'informations. Manque l'évolution du km. Je pensais qu'on y trouvait ce genre d'informations. Ainsi que les contrôles techniques. Donc un peu cher pour le peu d'informations fournies.

Thumbnail of user solamonte35
Romania
1 review
0 helpful votes
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May 7th, 2024

Disappointed completely, sub par experience. High price and could find out more data with almost any competition service at half price.

Thumbnail of user mariok95
Croatia
1 review
4 helpful votes
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March 26th, 2024

When I checked car which I want to buy, this $#*! of site said, car had total damage (50 000€)!? The true is little accident (4000€).
Where are your's evidence to prove your claim?
People can lose money because of yours bull$#*!s, that is unacceptable!

I will never use CarVertical again, and I urge everyone else to avoid them.
Their checks can be wrong, and you could end up losing a lot of money. Avoid at all!

Service
Value
Shipping
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Thumbnail of user silviuc8
Romania
1 review
1 helpful vote
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May 9th, 2024

No pictures from the accident,no details what so ever about the accident! I expected much more details as it costs so much!

Thumbnail of user denieloutis
Germany
1 review
0 helpful votes
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July 15th, 2024

Очень мало информации за эту сумму, все по минимуму. Обьем двигателя вообще не соответствует действительности

Thumbnail of user kasl4
Evelina K. – carVertical Rep

Мы ценим ваши отзывы, и нам жаль слышать, что вы нашли сервис недостаточным. Объем информации может варьироваться, поскольку не все данные оцифрованы или доступны в источниках данных, на которые мы полагаемся. Пожалуйста, напишите нам напрямую по адресу support@carvertical.com, чтобы мы могли обсудить это подробнее.

Thumbnail of user sanitar1
Latvia
1 review
1 helpful vote
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March 6th, 2024

No information was provided on the extent of the damage to the car. I think that it can be found out in the databases of insurers and police of the specific country.
Paying for a report is too expensive if you can't get complete information.

Thumbnail of user sidorgrigore
Romania
1 review
0 helpful votes
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June 15th, 2024

Cred ca doar reclama platita il tine siteul in viata. Este scump si nu ofera suficiente informatii in comparatie cu altele.
Nu recomand 140 lei ca sa-ti spuna AI aproape nimic

Service
Value
Quality
Thumbnail of user janek.prosek
Czechia
1 review
5 helpful votes
  • Send Message
February 25th, 2024

Hello, I have a big problem. Your app connected two cars. The price I paid is quite high and I didn't find anything. Your information was misleading. Can you fix it? The photos were crashed mazdas and you mention octavia in the description?
I am also asking you to return the portion I gave you. Due to misleading and therefore false information about the car.
Thank you very much
Jan Prosek

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From the business

carVertical is an established vehicle history reporting company. Sourcing data from 900 global registries and databases, it provides comprehensive reports that help customers make informed decisions when buying vehicles.

Operating in 28 countries, their reach spans across most of Europe, the US, Mexico, and Australia. Last year, 2023, carVertical increased its revenue by 83% – from 23.3 mln. Euros in 2022 to 42.7 mln. Euros in 2023. This significant growth is a direct result of the company’s strategic shift to Western European markets, product development, and the attraction of new user segments.

Notably, the Financial Times recognized carVertical in its FT 1000 ranking as one of Europe's fastest-growing companies in 2023. Beyond reporting, the company is driven by a mission to elevate the used vehicle market's standards and culture.

Company Representative

Thumbnail of user kasl4
Evelina K.
Evelina Krečikaitė
Typically responds within 13 days

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