• carVertical

carVertical

Write a Review

Overview

carVertical has a rating of 3.0 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with carVertical most frequently mention history report, second hand, and vin check. carVertical ranks 5th among Car Buying sites.

  • Service
    187
  • Value
    192
  • Shipping
    136
  • Returns
    116
  • Quality
    174

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 26.2%
Positive
16
Neutral
16
Negative
29
85
See all photos
How would you rate carVertical?
Top Positive Review

“I've been looking for the discount button. (SR20)”

ed k.
5/9/24

I am happy to find out that the car had a massive € 20.000 repair, but the report was not as I hoped to see after seeing a lot of British reports, no TUV reports at all

Top Critical Review

“Scam company”

Mirko P.
7/22/24

CarVertical is a scam. Thousands of investors have been left with nothing from the initial investment in their ICO token project. I lost $500. They took the money and are still operating their scam. NEVER, NEVER, NEVER send any funds to this "company". I'm looking for others who want to join an action to report this scam company to the authorities and arrest these scammers from Lithuania.

Reviews (482)

Rating

Timeframe

Other

Reviews that mention popular keywords

vin check (5)
Thumbnail of user vasiliuf733
Belgium
1 review
2 helpful votes
  • Send Message
December 18th, 2023

The report was wrong, with general information, odometer with a difference of 20-30,000 km more. It didn't help me at all, it even confused me not knowing what to believe. Apart from the fact that you give money to charity, you are also deceived and stupid.
This site does not have a contact phone number (as a normal site should have), so you have no one to talk to or ask for clarification. They take your money, give you wrong and little information and then don't answer at all.
Fraud on the face!
Avoid this site!

Service
Value
Shipping
Returns
Quality
Thumbnail of user cotrim29
Switzerland
1 review
0 helpful votes
  • Send Message
January 18th, 2024

I was expecting to find also full detail of the 1st origin of the car. Where it was bought or imported to. Also full details of the car specs it doesn't figure on the research.
No photos were found.
Kms were only followed until 2018.

Thumbnail of user thierryv15
France
1 review
3 helpful votes
  • Send Message
January 6th, 2024

I did receive a report almost empty, mileage shown is 14km when car is now 170.000km and been French all time meaning a technical official check every two years. How can I trust the rest of infos?

So disappointed

Service
Value
Shipping
Returns
Quality
Thumbnail of user patrickm1873
GB
1 review
1 helpful vote
  • Send Message
June 29th, 2022

Very quick and reassuring service, especially as I needed to make a decision quickly. Slight problem getting a Northern Ireland (not GB) number plate accepted but after several attempts the plate was recognised. Good value and could save you a great deal of money not to mention stress!

Service
Value
Shipping
Quality
Thumbnail of user umermalik371
GB
1 review
1 helpful vote
  • Send Message
February 15th, 2024

I am absolutely livid with CarVertical! I trusted them to provide accurate information about a vehicle I was purchasing, and they failed miserably. I bought a check from them at the beginning of January 2024, and it showed no issues whatsoever. I even did a fresh check a month later, and again, no problems. But then, a potential buyer did a check with another company a week later, and guess what? The vehicle was flagged as a write-off from October 2023! How could CarVertical miss such a crucial piece of information? I trusted them because of their reputation and the endorsements from people like Matt Armstrong. But now, I'm out over £5000 because of their incompetence. And to make matters worse, when I contacted them about the issue, they just brushed me off, saying their checks are done from external data and they won't resolve my issue. This is unacceptable! I will never use CarVertical again, and I urge everyone else to avoid them like the plague. Their checks can be wrong, and you could end up losing a lot of money. Avoid at all costs!

Service
Value
Shipping
Returns
Quality
Thumbnail of user m.marco.maiorano
Italy
1 review
0 helpful votes
  • Send Message
May 21st, 2024

Solo grazie a carvertical ho avuto certezza di un dato molto importante della mia auto. Mi ha aiutato con professionalità a risolvere un problema molto serio. Ottimo

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomb2388
Germany
1 review
0 helpful votes
  • Send Message
December 12th, 2023

Good evening, there is no extra information, such as pictures of accidents or else. The offer, "we are sorry, we found no exact informations about your car" is very polite, also to offer to check a next car, but this offer matches only if you trade with cars and have a lot off questions. For private...it is not a balance of price and information, it is very expensive. It would be more polite to reduce in general the price level! To force a "not native speaking" person to activate his memories in school English, takes a lot of brain work. It would be more fair to pay back a part of the price than to offer "check another car". So what...I am not a dealer. Sorry...2 points left, because your communication is in fact polite...but this is not the top of level. Best regardsTom

On the first sight

Service
Value
Shipping
Returns
Quality
Thumbnail of user liviuleu
Romania
1 review
0 helpful votes
  • Send Message
February 20th, 2024

I have had mixed experience with the information quality from Car Vertical. Usually the mileage information is quite accurate. The information regarding the damage and repair costs is not so accurate and could be misleading.
We have checked as a test the car from a friend that has done a complete re-paint due to scratches and paint peel-off while the car was still under warranty and full insurance. The report showed that the car was totaled due to accident.
Another negative point is the expiration of a report. For two cars that I have checked (and purchased), I have payed for the reports, but I can no longer see the reports after a few months. Although they appear in the history of my account, I have to pay again to see those reports.
The price initially shown are without VAT. The same when you get different discount notifications like 10% or 20% discount. So you apply 20% discount but before finalizing the payment the platform adds the VAT cost ( in my case 19%) and you end up with the same price that you started from.
It is clearly a sales strategy.

Thumbnail of user schiport
Romania
1 review
0 helpful votes
  • Send Message
June 16th, 2022
Verified purchase

My experience buying my first car. In the beginning I want to tell you that this is nice app, easy to use and very professional. I searched 3 cars and two of then were hit. I hope it will help you too. Have a nice day!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tell.or.write
Poland
1 review
0 helpful votes
  • Send Message
March 31st, 2024

I want to buy Kia from second hand. Its history shows that there was a car accident the owner didn't mention about. Good job carVertical

Thumbnail of user hrvojek2
Austria
1 review
5 helpful votes
  • Send Message
January 9th, 2022

I've purchased a report which has literally 0 value (no information whatsoever). Tried couple of other car checks - and result is exactly the same. I seriously question if business is legitimate since all the cars I queried are relativelly new in age, have service history etc.

Quality
Thumbnail of user kolinm1
Bulgaria
1 review
1 helpful vote
  • Send Message
July 19th, 2021

I've paid to get few VINs checked and out of 3 vehicles they did not produce a single useful results. Just random facts that I can google anywhere. Don't do my mistake and save your money. They support is useless in that regards.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nickm445
Romania
1 review
0 helpful votes
  • Send Message
November 12th, 2019

Finally, a simple and efficient service that allows you to gather information about most of the SH cars out there. I am really pleased with it, as it has helped me decide on my first car purchase, after seeing its full history.

Thumbnail of user violini2
Bulgaria
1 review
1 helpful vote
  • Send Message
September 13th, 2019

Just want to say this - never had this service before in Bulgaria, purchased many cars from Bulgaria that was mainly imported from Italy, and we all know the quality of the vehicles from Italy - it's not like Germany and the immaculate condition they come in. Throughout the years I got a lot of "lemons" but now my struggle is finally over, yeah! Used their VIN check, returned super detailed info in seconds. No words to describe my satisfaction. Keep the good work goin'

Thumbnail of user benjaminl101
Pakistan
1 review
0 helpful votes
  • Send Message
October 13th, 2019

The accurate and precise car history report answers all your queries about buying a used car and protect from seller's lies. If there is still some confusion, their cooperative team is always there to help. Excellent experience. Definitely recommended.

Thumbnail of user markf2003
GB
1 review
0 helpful votes
  • Send Message
April 30th, 2022

Wry impressed with Car Vertical reports. Far more detailed than other HPI checks. Would highly recommend. Even included images of one car we were interested in as it was a write off. Images showed the extent of the damages.

Tip for consumers:
Purchase multiple reports - cheaper.

Products used:
Full Report

Service
Value
Quality
Thumbnail of user wantzens
France
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

J'ai voulu faire une recherche sur un véhicule que je souhaite acheter. C'est dommage que dorénavant pour l'offre de base on doit payer pour minimum deux rapports. Au final j'ai payé un rapport qui m'apporte un historique du véhicule sur moins de la moitié du kilométrage réel.
J'aurais voulu payer que pour un seul rapport. Par ailleurs il y a quelques années j'avais payé un rapport pour un véhicule et je n'ai plus accès à ce rapport si je ne paie pas, c'est dommage

Products used:
Rapport sur un véhicule

Service
Value
Quality
Thumbnail of user shaneo71
California
1 review
2 helpful votes
  • Send Message
May 5th, 2022

The only way to feel secure when building a Harley from the ground up is with the security knowing the vehicle has a clean history and and above board with no stolen parts of salvage records to devalue the restoration efforts. My investment in producing a great restoration of a vintage Bike can go forward without worries...

Service
Value
Shipping
Returns
Quality
Thumbnail of user dario1
BA
1 review
1 helpful vote
  • Send Message
April 19th, 2022
Verified purchase

I checked my car, which I already bought by the way, just to check history and possible problems in the past, and fortunately there was none! Report was complete. So thanks Carvertical for making me feel even better!

Thumbnail of user andrzejb24
Poland
2 reviews
0 helpful votes
  • Send Message
June 6th, 2024

Raport bez wartości, stany licznika wiedziałem z historia gov, zero szczegółow dotyczacych zdarzenia drogowego tylko koszt 2001 6000 Porażka

Products used:
Niepewny

Service
Value
Shipping
Returns
Quality
Thumbnail of user silviu.vasile.crisan
Romania
1 review
2 helpful votes
  • Send Message
November 16th, 2023

I received a report with all info considered relevant by carvertical not by me as customer: all specs of the car were written in polish language so I cannot understand a word. Beside, a short description of car in report refers to petrol engine performances and data while the car about I asked info is a diesel engine equipped. Thanks a lot for stole my money!

Thumbnail of user ericd1629
France
1 review
0 helpful votes
  • Send Message
January 23rd, 2024

I did receive a report with a lot of information missing. Mileage shown is *******km when the car has now 175.000km. I received from seller a recent check report with the mileage for the 3 last checks (compulsory every 2 years in France). No picture of the accident wich is suposed to be minor but needed fixing.

Thumbnail of user dusanl5
Serbia
1 review
6 helpful votes
  • Send Message
November 7th, 2020

Car Vertical is a scam! I paid $30 for two car reviews and didn't get one single report! What I got is general data about a car type you're purchasing only! There is no mileage and car history at all! I sent them two emails but they haven't answered. There should be legal actions taken against these cheaters!

Thumbnail of user purebimz
Portugal
1 review
0 helpful votes
  • Send Message
December 14th, 2023

In the report I bought to evaluate my own car, the information in it was wrong.Firstly, the information from the last 4 years is missing, secondly my car had a rear-end accident and thirdly the history was also wrong

Thumbnail of user boyazont
GB
1 review
0 helpful votes
  • Send Message
August 19th, 2023
Verified purchase

Purchased recently a report of the car that was imported to Poland from Denmark.
Report only included 2 mileage points, when the car was very new 17km, and most recent with just below 140k km, nothing in between.
I went on the Danish government official website and was able to check mileage history from inspection records and found out not only technical inspection reports but also what mileage was in between. All for free!
You would expect paid report to include information like that, hence only 3 stars.

Otherwise the report did check for car's damage, has it been stolen etc.

Products used:
Carvertical car report

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

carVertical is an established vehicle history reporting company. Sourcing data from 900 global registries and databases, it provides comprehensive reports that help customers make informed decisions when buying vehicles.

Operating in 28 countries, their reach spans across most of Europe, the US, Mexico, and Australia. Last year, 2023, carVertical increased its revenue by 83% – from 23.3 mln. Euros in 2022 to 42.7 mln. Euros in 2023. This significant growth is a direct result of the company’s strategic shift to Western European markets, product development, and the attraction of new user segments.

Notably, the Financial Times recognized carVertical in its FT 1000 ranking as one of Europe's fastest-growing companies in 2023. Beyond reporting, the company is driven by a mission to elevate the used vehicle market's standards and culture.

Company Representative

Thumbnail of user kasl4
Evelina K.
Evelina Krečikaitė
Typically responds within 13 days

How do I know I can trust these reviews about carVertical?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about carVertical?