• carVertical

carVertical

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Overview

carVertical has a rating of 3.0 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with carVertical most frequently mention history report, second hand, and vin check. carVertical ranks 5th among Car Buying sites.

  • Service
    187
  • Value
    192
  • Shipping
    136
  • Returns
    116
  • Quality
    174

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 26.2%
Positive
16
Neutral
16
Negative
29
85
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How would you rate carVertical?
Top Positive Review

“I've been looking for the discount button. (SR20)”

ed k.
5/9/24

I am happy to find out that the car had a massive € 20.000 repair, but the report was not as I hoped to see after seeing a lot of British reports, no TUV reports at all

Top Critical Review

“Scam company”

Mirko P.
7/22/24

CarVertical is a scam. Thousands of investors have been left with nothing from the initial investment in their ICO token project. I lost $500. They took the money and are still operating their scam. NEVER, NEVER, NEVER send any funds to this "company". I'm looking for others who want to join an action to report this scam company to the authorities and arrest these scammers from Lithuania.

Reviews (482)

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Reviews that mention popular keywords

vin check (5)
Thumbnail of user adamc1081
GB
1 review
5 helpful votes
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May 7th, 2022
Verified purchase

When compared to Total Car Check it's not as good. Doesn't give a clear number of previous keepers. Not as well laid out just over all not as good as Total Car Check which I had been previously using not to mention the price difference with Car Vertical being much more expensive with the price being £21.58 for 2 reports.

Thumbnail of user cojocaralinaoctavia
Romania
1 review
1 helpful vote
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May 26th, 2023

Had payed car check from my phone, but forgotten to activate my account & the report was not sent. Wrote an email to support team and they helped me real quick. Fast service and really quick car check, totally recommend it!

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Value
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Quality
Thumbnail of user hayleyc110
GB
1 review
1 helpful vote
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June 13th, 2022
Verified purchase

Instant report (takes a few seconds) as well as the ususal checks, gives all MOT history, with advisories. Helped me avoid a car that had clearly not been looked after or serviced. An essential check before buying a car. All other checks are comprehensive too, mileage, outstanding finance, accidents etc

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Value
Quality
Thumbnail of user spiderd1
GB
2 reviews
2 helpful votes
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September 19th, 2022
Verified purchase

Car Vertical- Used this service (following recommendation of Mat Armstrong on Youtube) to check out a vehicle that I knew was a Cat S damaged repairable, hoping it may shed some light on the exact extent of damage and maybe some photographic evidence.
No such luck. It just stated it was a Cat S. All this service appears to do is pull together information that is FREELY available! Useful maybe in compiling it for you but nothing newly informative.

Tip for consumers:
Try the free option of Cartaxcheck

Products used:
Car Vertical

Service
Value
Thumbnail of user craigl415
Utah
1 review
0 helpful votes
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May 16th, 2022

Exactly everything I was wanting to know about the vehicle I purchased. The previous owner didn't really have any good info about the history of the car. Found out I'm the sixth owner of this car, service records, mileage on the odometer was incorrect, (seller had already told me that info). Great report IMO, worth every penny. Yes, should have done this prior to purchase, but good info to have on hand. Would recommend this site!

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Value
Quality
Thumbnail of user bogb
California
1 review
1 helpful vote
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March 20th, 2024

When I buy this car 2 years ago a make raport, now after 2 years I make another, information about km is totally eror, and damage

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Value
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Thumbnail of user sarahl604
Massachusetts
1 review
0 helpful votes
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December 13th, 2019

I'm not very experienced with cars and I didn't really know where to start when looking for information. But carVertical made my search easy and fast! The history report came with lots of information and detail and I now feel confident about buying a car. Thank you so much, carVertical!

Thumbnail of user massimor20
Italy
1 review
3 helpful votes
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May 8th, 2023

I bought 1) first report they wrote model 3.4 S 315 HP. The car was a 2.7 275 HP. They wrote no accident but the honest owner show me an invoice of over 12.000 Euro of damage paid by ensurance. The worst: they correct info on line but they were not answering!
2) second report no information, no country of origin, just a couple of visit in workshop and that's it! I claim and they told me:" The info were not digitalized". So i didn' t receive them but i have to pay anyway?

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Thumbnail of user alang233
Ireland
1 review
1 helpful vote
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October 9th, 2019

What could be better than carvertical?! I am so satisfied with their service - not mentioning the price which is one of the smallest of all these VIN check providers! I have checked my old car which had an accident two years ago and carVertical even showed which part of the car was damaged, including pictures of the accident. Just love it! We have also tried carvertical with our friend, his report was less informative, but had all the mileage data, car equipment information, checked if the car is now stolen - basically accidents free and clear report.

Tip for consumers:
You can check multiple VINs and it would be cheaper

Products used:
Car history report

Service
Value
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Thumbnail of user mm1352
France
1 review
8 helpful votes
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April 24th, 2022

I tried this on my own previous car (changed owner twice) and my current car (same). The reports are empty: no info regarding accidents that actually happened, not even info about cars being sold (despite being on public car dealerships websites), etc.
Just paid 20E for basic model info.

Value
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Quality
Thumbnail of user johne2399
GB
1 review
0 helpful votes
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October 27th, 2022
Verified purchase

I do rate car vertical as good. I had a discount code but no way of using it, which is why I gave a 4 score. Needed quick report so no time. I tried a few times so disappointed, but the report is excellent.

Tip for consumers:
Look for discount code.

Products used:
Car vertical review

Service
Value
Shipping
Thumbnail of user carolync277
Bulgaria
1 review
0 helpful votes
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October 23rd, 2019

I'm a total novice when it comes to cars. Thank god my mechanic brother recommended carVertical because honestly I would have never even thought to check all this stuff. They go into so much detail about the history, and they even do it globally! For me it would be pointless to use any other service that doesn't give this much detail. I'm a customer for life.

Thumbnail of user rhondag312
Georgia
1 review
2 helpful votes
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December 14th, 2021

WARNING... They do not offer their 100% money back guarantee. I purchased the report yesterday and the report did not include information on the current owner of the car, which is VERY important if you want to know that you are dealing with the true owner. Asked for a full refund, they refused.

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Value
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Thumbnail of user cosmeticaa1
Romania
1 review
0 helpful votes
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March 15th, 2024

This report helped us to see the truth behind a nice photo and a good price, it was too good to be true

Thumbnail of user jonathanl684
Saudi Arabia
1 review
0 helpful votes
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April 30th, 2022

I was impressed with the content of the report(s) and satisfied. It made me feel more forearmed to proceed with a purchase.
Additionally there was a suggested check list for an on-site inspection if I were to do the inspection on my own. Very useful.

Thumbnail of user alanr605
GB
1 review
1 helpful vote
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May 26th, 2022

CarVertical provided more than enough information than I expected regards my personal car.
The expense of checking any vehicle that you own or want to purchase is worth every penny of it.
I highly recommend carVertical.

Thumbnail of user steviec14
Czechia
1 review
1 helpful vote
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August 31st, 2020

Hello,

For those Who are seeking for a true detailed review of carvertical, I have found a website which will help you with your decision to make a purchase of vehicle history report by performing a VIN check.

You can find it here https://vincheckfree.net/carvertical-review-the-truth-about-carvertical-we-checked-our-car/

Thumbnail of user n.diruvo
Italy
1 review
0 helpful votes
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November 14th, 2023

Let me start by saying that I have never used similar services, so I have no terms of comparison. The service responded to my need to know the registration history of the vehicle. I found the part generated by the AI (on the commercial history of the vehicle model for which I was looking for information) not useful: if I had this need there would have been dozens of more suitable websites for independent consultation.

Thumbnail of user andrewd1552
GB
1 review
1 helpful vote
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June 8th, 2022

I needed to check a car's history and this search did give me a warning flag on the recorded mileage. The search told me the mileage was recorded in Nov 2018 at xx, xxx and then in Dec 18 at roughly 10k less. From the MoT history from Gov.uk site (which I am surprised this report didn't include) I know that the Nov reading was from the MoT, but I am given no indication where the Dec reading was submitted. You must know how that information came to be imputed, so why do you not give details of where that info came from? But at least the info on the Cat N classification gave more insight.
N. B. "add photos about your experience" What kind of photo?

Thumbnail of user valentinm45
Romania
1 review
2 helpful votes
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November 18th, 2021

I ran a report for my car to check the accuracy. You cannot rely on the provided data. My report contains wrong mileage data, data is taken without being verified from obscure car workshops. I contacted the support team but in vain. You will never receive money back on an incorrect or incomplete report. In addition, they will never verify the reality and will not correct the wrong data.

Tip for consumers:
You cannot rely on the report

Products used:
Vehicle history report

Service
Value
Returns
Quality
Thumbnail of user szilviaa
Hungary
1 review
0 helpful votes
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February 8th, 2024

One of the most important information, the regular services made on the car we want to purchase were not included in the report. We expected to see them as well.

Thumbnail of user williamd891
Thailand
1 review
0 helpful votes
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October 3rd, 2019

Thanks to CarVertical.com for the detailed report and the vehicle identification number before buying it. At first, I was quite skeptical about buying a used car, mostly because I had bad experiences in the past. I decided to give this service a shot.

Carvertical is really reliable and I highly recommend it. Once again thank you.

Thumbnail of user ramshab
Canada
1 review
0 helpful votes
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April 15th, 2022

Do yourself a favour and spend extra 45$ but get the report from carfax. I got one from carvertical only because it was cheap and reviews were good.The report said everything was clear. Just one night before the payment i decided to get the legit Carfax and not only did it show accident but the odometer reading was way higher than the one carVertical was showing.The car did have an actual accident.Not saying that they intentionally hid the facts but their data sources might be limited and not providing the accurate information.

Thumbnail of user georget1221
GB
1 review
1 helpful vote
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March 15th, 2023

Very close to purchasing a car for our grandson which was not highlighted as a Cat S write off, thankfully used car vertical which did highlight this which the owner was trying to hide, very thankful we used them, checked the replacement car prior to purchase but all in order, don't hesitate to use,superb

Thumbnail of user mikeb2654
GB
1 review
0 helpful votes
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May 15th, 2022

Errors crept in, the report stated no finance outstanding, that is wrong, it is still under a loan, it also stated that it was not a "disabled" car when it is an ex Motability vehicle, other than those minor points seemed to work well.

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From the business

carVertical is an established vehicle history reporting company. Sourcing data from 900 global registries and databases, it provides comprehensive reports that help customers make informed decisions when buying vehicles.

Operating in 28 countries, their reach spans across most of Europe, the US, Mexico, and Australia. Last year, 2023, carVertical increased its revenue by 83% – from 23.3 mln. Euros in 2022 to 42.7 mln. Euros in 2023. This significant growth is a direct result of the company’s strategic shift to Western European markets, product development, and the attraction of new user segments.

Notably, the Financial Times recognized carVertical in its FT 1000 ranking as one of Europe's fastest-growing companies in 2023. Beyond reporting, the company is driven by a mission to elevate the used vehicle market's standards and culture.

Company Representative

Thumbnail of user kasl4
Evelina K.
Evelina Krečikaitė
Typically responds within 13 days

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