• carVertical

carVertical

Write a Review

Overview

carVertical has a rating of 3.0 stars from 482 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with carVertical most frequently mention history report, second hand, and vin check. carVertical ranks 5th among Car Buying sites.

  • Service
    187
  • Value
    192
  • Shipping
    136
  • Returns
    116
  • Quality
    174

This company responds to reviews on average within 13 days

Positive reviews (last 12 months): 26.2%
Positive
16
Neutral
16
Negative
29
85
See all photos
How would you rate carVertical?
Top Positive Review

“I've been looking for the discount button. (SR20)”

ed k.
5/9/24

I am happy to find out that the car had a massive € 20.000 repair, but the report was not as I hoped to see after seeing a lot of British reports, no TUV reports at all

Top Critical Review

“Scam company”

Mirko P.
7/22/24

CarVertical is a scam. Thousands of investors have been left with nothing from the initial investment in their ICO token project. I lost $500. They took the money and are still operating their scam. NEVER, NEVER, NEVER send any funds to this "company". I'm looking for others who want to join an action to report this scam company to the authorities and arrest these scammers from Lithuania.

Reviews (482)

Rating

Timeframe

Other

Reviews that mention popular keywords

vin check (5)
Thumbnail of user gallardomotorsport
Spain
1 review
0 helpful votes
  • Send Message
April 27th, 2024

Sobre todo del kilometraje. Ningún antecedentes, ni de inspecciones técnicas. Y otra información que sobra, como la descripción y un poco de historia del modelo en cuestión.
Es mi opinión.

Thumbnail of user eleonorav2
Bulgaria
2 reviews
1 helpful vote
  • Send Message
February 8th, 2024

Affordable, understandable and quick report. Now we know much better the car we intent to buy. Thank you, team.

Products used:
Reports. Information is the most valuable goods.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattip4
Italy
1 review
0 helpful votes
  • Send Message
May 30th, 2022

I'm the private owner of an old Jaguar. The price of the report was a bit steep considering all the missing information (many items were empty), but in the end I got what I asked for: The most important facts about my car (in Italy). Lots of details missing, but if the Jaguar service shop I'm using doesn't update the data in the "official" systems, what can carVertical do? By entering the VIN code of my car I got some complete crap first concerning some cars of different brands located in US. However, after I paid for the report, the data I got was aligned with realistic facts (as far as I can judge) from Italy, where I live and where the car was first registered. Carvertical seems like an honest business for me, but I would appreciate lower prices if so much of the data on the report is missing.

Products used:
I ordered a report concerning an old Jaguar based on the VIN code..

Thumbnail of user dsendek1
Poland
1 review
0 helpful votes
  • Send Message
November 11th, 2023

In my case, the checked cars were 100% consistent with the actual condition. I think it's worth using, especially if you have a little expensive car. I recommend it

Service
Value
Shipping
Returns
Quality
Thumbnail of user istvan.fesus.cr
Hungary
1 review
0 helpful votes
  • Send Message
June 12th, 2023

We have found a second hand car on-line. We went to take a have look and have a test drive. We have got pretty much amount of information about the car. Well presented service and repair history. We thought we could do some more digging, so we went to try carvertical. It was a complete dissatisfaction! The service cost about 25 Eur. The only information carvertical has is the milage in 2021. That's it. I was about disappointed as I would see some detailed report regarding service and repairs on the car. I would not use their service at all, in my opinion it is a complete scam.

Products used:
Online service

Service
Value
Shipping
Returns
Quality
Thumbnail of user arlindas.lapinskas
Lithuania
1 review
0 helpful votes
  • Send Message
April 1st, 2023

CarVertical provides some data which is not very much useful when purchasing a car. In many European contries Germany is the leading supplier of the cars, but this is the problem as CarVertical provides very few information from this country. The expectation is to provide exact mileage which was last recorded at official dealer during the planned / unplanned visit, also to provide information from official dealers or insurance companies regarding the accidents. Now one can only guess if the car was in the accident or not and what is the mileage of the car. That is a sad part of the experience.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bantass
Romania
1 review
0 helpful votes
  • Send Message
February 15th, 2024

Very Good! I receive Information QuickTime. Thank you! I pay another request at payu before. No answer, with money taken!

Thumbnail of user jimf1267
Connecticut
2 reviews
0 helpful votes
  • Send Message
August 23rd, 2021

I used CarVertical website to obtain a vehicle report on a 2008 BMW. Although the report was somewhat comprehensive it did NOT include some critical material. The vehicle I was looking at was serviced at the same BMW dealership for 13 years. The owner of the vehicle was kind enough to give me all the service records.
This website ONLY provided half of the service records & repair records for this vehicle, the last three years of service records were missing. This website also failed to mention that the car was in a frontal accident in 2009 that required two new fenders, a hood, and nose piece, and two headlights at the BMW dealer. My recommendation is you try another website.

Tip for consumers:
Go with something like Carfax or auto check instead of this website.

Products used:
I ignored the information from carvertical and based my purchase on all the repair orders and repair slips that the previous owner gave me.

Thumbnail of user dillone2
Australia
2 reviews
1 helpful vote
  • Send Message
June 20th, 2022

What a waste of money.
Dont bother, look elsewhere.
Save some dollars, I realized I stuffed up when it had the fancy animations to trick you into thinking it "takes time" to check the database.

Tip for consumers:
Dont

Service
Value
Returns
Quality
Thumbnail of user vladp27
Romania
1 review
0 helpful votes
  • Send Message
September 14th, 2022

The report was good, I got the confirmation I needed.

In the process I saw a big problem with choosing the Report type. Even if I had the options to choos 1 report, 2 or even 3 reports with different prices, I alway ended up forced to buy the 3 reports (which I had to do).
Too bad, it is not ok to force the most expensive choice.

Thumbnail of user raymondc161
New York
1 review
2 helpful votes
  • Send Message
July 18th, 2019

I was amazed by how these guys work! The tool itself is very useful, I have checked a few cars and reports included accidents pictures which saved me from buying a real crap. Highly recommend!

Thumbnail of user ptrkisiel
Poland
1 review
0 helpful votes
  • Send Message
January 3rd, 2024

Report is not Worth to download because of lack of details. Only minor info given. No details provider e.g dates, places of service etc. No sources, service names given. Not trusted source

Thumbnail of user omar.caimi89
Switzerland
1 review
0 helpful votes
  • Send Message
May 24th, 2024

Dopo aver speso più di 30 euro mi aspettavo la massima precisione, invece alcuni dati del veicolo sono sbagliati

Service
Value
Thumbnail of user gianfrancoc14
Netherlands
1 review
0 helpful votes
  • Send Message
September 18th, 2023

Serious and accurate supplier in finding the data of the car I am interested in.
They gave me a credit because one report generated was not complete, very professional, I recommend them

Products used:
car report

Service
Value
Quality
Thumbnail of user haymanl
GB
1 review
0 helpful votes
  • Send Message
October 11th, 2022

Wanted to check out a car i was thinking about buying online, my mechanic told me about carVertical. Excellent service, very easy to use, results were clear and informative, happy with my report.

Thumbnail of user intf
BA
1 review
1 helpful vote
  • Send Message
May 12th, 2022

The reports are too expensive and you are not guaranteed to get info that you are expecting. For example I paid only to check the milage, but I didn't get it.

UPDATE: After writing a complain to the support they assigned another VIN car check to my account, so I can check for one more car. I hope I will get all the car data next time.

Value
Quality
Thumbnail of user garym1903
GB
1 review
4 helpful votes
  • Send Message
June 22nd, 2022
Verified purchase

Impressive, almost instantaneous vehicle history report, that was fairly comprehensive with the exception of vehicle tax rating, which I was also interested in.

Service
Value
Quality
Thumbnail of user michelr41
New Jersey
1 review
0 helpful votes
  • Send Message
August 17th, 2019

Great customer service! I had some problems with my payment, but they have reacted fast and even gave me a free report! So I checked a couple of cars and choose a more reliable one. Recommend!

Thumbnail of user francois.ribot78
France
1 review
0 helpful votes
  • Send Message
July 27th, 2023

Even if it costs some euros, it helped me to save money as the car was announced with higher mileage than the reality: 139 000 km three years ago and only 79 000 km displayed in the car!

Products used:
carVertical Report

Thumbnail of user maggies210
Illinois
1 review
5 helpful votes
  • Send Message
August 13th, 2021

I bought a car history report from them. No information whatsoever. Total scam. They offer to refund money on their site, however I've requested it 4x already & got no response and no refund. Scam.

Tip for consumers:
Scam

Service
Value
Shipping
Returns
Quality
Thumbnail of user minag14
Hungary
1 review
15 helpful votes
  • Send Message
October 20th, 2019

The report did not give me any information about my specific vehicle, only some general google stuff about the model. Don't waste your money here, try some other VIN decoder.

Thumbnail of user collettef15
Belgium
1 review
0 helpful votes
  • Send Message
March 29th, 2024
Verified purchase

Le rapport contient des informations jusque janvier 2022, alors que nous sommes fin mars 2024.
Le pays d'origine du véhicule fait partie des 35 pays contrôlés. Le carpass contient plus d'informations.
J'ai contacté le SAV qui m'offre 2 rapports puisque le premier ne m'a pas donné satisfaction.
Je donne 3 étoiles car je fais la moyenne 1étoiles pour le rapport et 5 étoiles pour le SAV.

Service
Value
Shipping
Returns
Quality
Thumbnail of user igorbgdgoat
Serbia
1 review
0 helpful votes
  • Send Message
October 7th, 2023

You do not show how many years of car service history is available before purchasing pf report.
If i knew there is only 2 years I would not by it. I saw more from service book than from your report.

Service
Value
Thumbnail of user mogensw1
Denmark
1 review
0 helpful votes
  • Send Message
February 13th, 2024

Too expensive for so fuew information.
Not even info about battery sice.
Could be usefull where the car came from. And where it is built.

Thumbnail of user lukasore86
Croatia
1 review
1 helpful vote
  • Send Message
October 7th, 2023

Does it give idea about overall info, yes. Does it give full information,no. 4 pages of no record funded etc but before charging we have found info about you car bla bla bla...

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

carVertical is an established vehicle history reporting company. Sourcing data from 900 global registries and databases, it provides comprehensive reports that help customers make informed decisions when buying vehicles.

Operating in 28 countries, their reach spans across most of Europe, the US, Mexico, and Australia. Last year, 2023, carVertical increased its revenue by 83% – from 23.3 mln. Euros in 2022 to 42.7 mln. Euros in 2023. This significant growth is a direct result of the company’s strategic shift to Western European markets, product development, and the attraction of new user segments.

Notably, the Financial Times recognized carVertical in its FT 1000 ranking as one of Europe's fastest-growing companies in 2023. Beyond reporting, the company is driven by a mission to elevate the used vehicle market's standards and culture.

Company Representative

Thumbnail of user kasl4
Evelina K.
Evelina Krečikaitė
Typically responds within 13 days

How do I know I can trust these reviews about carVertical?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about carVertical?